Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills
Refer Me

Michael Wright

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.8
57 Reviews
4.8

57 Reviews

Write a Review

57 Reviews of Michael Wright

May 31, 2024

Dealership Rating
Employee Rating

Great customer service and service representative. Timely service. Provided detailed repairs needed on fire visits. More

by Lausbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2024

Dealership Rating
Employee Rating

The dealership was quick and detailed in their services provided for my vehicle, I recommend them. More

by Rjarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your recommendation! We're thrilled to hear that you were pleased with our services. We appreciate your support and look forward to assisting you in the future.

May 19, 2024

Dealership Rating
Employee Rating

Michael Wright is an experienced service customer representative. Knowledgeable and experienced. I ask for him. No one else. The 4 stars are for service people. My front end alignment wa More

by Robertocastro.809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback, we appreciate your trust in Michael Wright and apologize for the inconvenience with your front end alignment. We're committed to providing top-notch service and will ensure this issue doesn't recur.

May 18, 2024

Dealership Rating
Employee Rating

Don’t like all the new changes. Much prefer Huggins Honda and how they did things. More

by Jancanup
Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens

May 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and will take it into consideration as we strive to improve our services. Thank you for sharing your thoughts with us.

May 16, 2024

Dealership Rating
Employee Rating

It was an excellent experience. I appreciate the attention to details and timeliness. Thank you. More

by Jenimalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

May 16, 2024

Dealership Rating
Employee Rating

I don't care for Norm Reeves Honda Dealership. It's the employees that keep me coming back. Employees like Elizabeth French, Tim keller, Nume in sales, the cafe manager and staff. They are th More

by Mjones05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear that you have not had a positive experience with our dealership and we would like to learn more to ensure we can improve in any areas we can. We appreciate your kind words for Elizabeth, Tim, and Nume, and hope to have the opportunity to provide you with a 5-star experience in the future. Please contact our service manager, Marie Whitmore, at marie.whitmore@normreeves.com to discuss your concerns.

May 14, 2024

Dealership Rating
Employee Rating

Michael Wright was awesome and provided the oil change gratis. Service was fairly quick with free coffee. More

by East_Texas_Angler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words, Michael! We're thrilled you enjoyed our service and complimentary perks. We look forward to serving you again in the future!

May 09, 2024

Dealership Rating
Employee Rating

Everything about my appointment was excellent, service wait time and everything. Mike the service gentleman that took care of me was excellent. Great job all around. Took care of my problem. More

by l-gsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience! We're thrilled to hear that Mike provided excellent service and took care of your needs. We appreciate your support and look forward to serving you again in the future.

May 08, 2024

Dealership Rating
Employee Rating

He was excellent. Michael was very informative and explained process of state inspection process throughly and any additional needs for my Honda and costs . Gave excel More

by candawa88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the fantastic feedback! We're thrilled to hear that Michael provided you with excellent service and made sure all your needs were met efficiently. We appreciate your business and look forward to serving you again in the future!

May 07, 2024

Dealership Rating
Employee Rating

Mike was great and to deal with and very attentive. He did exactly as I ask and I couldn’t have asked for a more pleasant customer service experience More

by Joseph.guirguis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for sharing your experience! We're thrilled to hear that Mike provided you with attentive and excellent service. We truly appreciate your business and look forward to serving you again in the future.

1
...

Dealership Inventory (569 Vehicles)

used 2022 Honda Civic car, priced at $24,184
2022 Honda Civic
used
Blue exterior
CVT
Front-wheel Drive
new 2024 Honda CR-V car, priced at $31,305
2024 Honda CR-V
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2024 Honda Prologue car, priced at $53,550
2024 Honda Prologue
new
WX exterior
Automatic
Front-wheel Drive
used 2014 Honda Civic car
2014 Honda Civic
used
Crimson exterior
FWD
new 2024 Honda Pilot car, priced at $50,395
2024 Honda Pilot
new
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
used 2022 Honda Odyssey car, priced at $33,077
2022 Honda Odyssey
used
Crystal Black Pearl exterior
Automatic
Front-wheel Drive