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Norm Reeves Honda Superstore North Richland Hills - Service Center
North Richland Hills, TX
1,519 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,519 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center
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May 17, 2024
Went in for simple battery replacement. Slow service and didn’t even install it correctly. The terminal was loose and the car wouldn’t start without me opening the hood and reattaching it Slow service and didn’t even install it correctly. The terminal was loose and the car wouldn’t start without me opening the hood and reattaching it every time I drove. It scared me the death because I thought I stranded at the airport after getting it “replaced”. I ended up fixing it myself! Tommy was no help and neither was “the manager” Rhett. I called and texted several time for help but no attempt to make it right. Just ghosted me. Sad experience! More
by Tommy & Rhett were horrible!
Verified CustomerEmployees Worked With
Tommy & Rhett
Helpful May 17, 2024
Very quick to get checked in. My first service visit & everything was explained to me. My first service visit & everything was explained to me. More
by Sgbranch
Employees Worked With
May 17, 2024
Norman Reeves Honda is a great place to go because they are help you find the right vehicle that fits your needs and wants. This is my 4th Honda and I really love this Dealership. I have been going here si are help you find the right vehicle that fits your needs and wants. This is my 4th Honda and I really love this Dealership. I have been going here since before it changed hands and the service is still excellent. More
by Sneedham22
Employees Worked With
May 16, 2024
I don't care for Norm Reeves Honda Dealership. It's the employees that keep me coming back. Employees like Elizabeth French, Tim keller, Nume in sales, the cafe manager and staff. They are th It's the employees that keep me coming back. Employees like Elizabeth French, Tim keller, Nume in sales, the cafe manager and staff. They are the reason why I continue to do business with Norm Reeves Honda. If they were not there I would take my business somewhere else. More
by Mjones05
May 16, 2024
Everyone was so friendly and courteous! My Service Advisor, Dennis Williams, and Technician, Jose Valdez, went out of their way to get the work done in record time so I could make it to a My Service Advisor, Dennis Williams, and Technician, Jose Valdez, went out of their way to get the work done in record time so I could make it to another appointment without being late! More
by Leah McEachern
Employees Worked With
Dennis Williams and Jose Valdez
May 16, 2024
I love Norm Reeves dealership. The staff are all friendly and Adam was the best. Very professional. The staff are all friendly and Adam was the best. Very professional. More
by Dorothylong
Employees Worked With
May 16, 2024
Very pleased with the service I received. Service rep thorough & personable. Helpful to find discounts. Service rep thorough & personable. Helpful to find discounts. More
by Harleyhatchers
Employees Worked With
