Norm Reeves Hyundai Superstore - Service Center
Cerritos, CA
784 Reviews of Norm Reeves Hyundai Superstore - Service Center
I will only take my Hyundai Sonata to Norm Reeves Hyundai and to Gary Ohnesorgen in the service department. He goes above and beyond the norm. If I could I would give him 10 stars and to Gary Ohnesorgen in the service department. He goes above and beyond the norm. If I could I would give him 10 stars More
I really had a positive visit to have my car serviced. Gary Ohnesorgen helped me. He was friendly and great. Keep him around. Hard worker. Gary Ohnesorgen helped me. He was friendly and great. Keep him around. Hard worker. More
The service is excellent, the employes are nice and they understand what we need for ours cars, also they give some suggestions or recommendation to the next service. Thanks understand what we need for ours cars, also they give some suggestions or recommendation to the next service. Thanks More
I had an appointment at 7:30AM for an oil change, thinking that if I was one of the first customers, maybe it wouldn’t take long. It took 2 1/2 hours. I also asked if they would put lubricant on my r thinking that if I was one of the first customers, maybe it wouldn’t take long. It took 2 1/2 hours. I also asked if they would put lubricant on my rear window shade, but they didn’t. I have been happy with them in the past, but not this time. More
I came to service my Hyundai Santa Fe Sport, the check in process was smooth and the service rep Nicholas was very helpful explaining the work done, excellent customer service, I will be back to this locatio process was smooth and the service rep Nicholas was very helpful explaining the work done, excellent customer service, I will be back to this location in the future. More
My service rep was Mario Valdivia. I went in without an appointment and he let me know what the recommended service was. When he saw me struggling to find a coupon to make the service more affordable he he appointment and he let me know what the recommended service was. When he saw me struggling to find a coupon to make the service more affordable he helped me search and found a 10% off coupon. I appreciate what he did because he didn't have to. Mario also told me how long the approximate wait was going to be and updated me when they were close to being done. More
The best service. My Elantra is 10 years old and I wouldn't trust anywhere else with scheduled service to my car. Gary Ohnesorgen, Service Advisor, is exceptional. My Elantra is 10 years old and I wouldn't trust anywhere else with scheduled service to my car. Gary Ohnesorgen, Service Advisor, is exceptional. More
I have always received excellent service since the day I purchased the car. And also I always received excellent service in the service department. Tim O'Neil is a very courteous. And professional Service a purchased the car. And also I always received excellent service in the service department. Tim O'Neil is a very courteous. And professional Service advisor More