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North Bay Ford
Santa Cruz, CA
101 Reviews
Welcome to North Bay Ford!
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 19, 2026
Jason was fantastic and very personable.
Explained all features very thoroughly and didn't pressure me at all. Very positive experience. Kali got me a great rate after some nudging :)
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by deegnutty36
Verified Customer
Verified Customer
May 15, 2026
The laid-back and helpful attitude of all the folks I
came in contact with made my decision to buy my next vehicle there really easy.
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by wendywabas
Verified Customer
Verified Customer
May 08, 2026
Easiest time buying a car ever.
Morgan was super great and very patient with all my questions. He is so knowledgeable and went out of his way to help me. Signing the papers was a ve
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by christin.gouygou
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (120 Vehicles)
