North Brothers Ford

North Brothers Ford
33300 Ford Road
Westland, Michigan 48185

Sales: (800) 586-4203
Service: (800) 586-4203
Parts: (800) 586-4203

Manufacturer: Ford

Most Reviewed Employees
There are no Employees listed for this dealer yet.
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Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Drive-In Service
Express Service
Free WiFi
Parts Store
Shuttle Service
Television
Vending Machines
Customer Lounge Area

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.6/5
81 Reviews
North Brothers Ford

Overall Score: 5 Star Rating4.6



About North Brothers Ford
Certified: North Brothers Ford
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, North Brothers Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About North Brothers Ford
The original North Brothers, Raymond and Ernest opened a Mobil service station together on Fort Street in Lincoln Park, Michigan in 1928. They were awarded a Desoto/Plymouth franchise in June of 1936 - the same year that Gulf Oil replaced Mobil - and they began selling new cars and trucks. Their success in selling new vehicles resulted in Ford Motor Company offering them a very desirable and exclusive new car franchise in 1941. In the early years, they sold Ford, Lincoln, and Mercury vehicles as well as being Lincoln/Mercury distributors for southeast Michigan.


During the war years, the North's converted their auto dealership into a precision machine shop and manufactured airplane parts for the war effort. Following the war, they lamore
unched several more expansion projects. Newcomers to Lincoln Park had no trouble locating North Brothers, especially at night. Atop the main building was a huge neon sign that was one of the city's early landmarks.


They became a Ford dealer exclusively in 1945. In may of 1949, they acquired a second Ford franchise and opened up a dealership called Ray North Ford on Woodward avenue in Ferndale, Michigan. The two dealerships operated simultaneously for nine years.


Raymond's son, James E. North, joined the business in October of 1954. He began his career by working in every department and was promoted to President in 1968. Prior to joining the company, he served in the army for two years during the Korean Conflict immediately after completing his business degree at MSU.


In April of 1958, the company purchased Ralph Ellsworth Ford on Ford Road in Garden City, Michigan and renamed it North Brothers G.C. All three dealerships operated for several months until August of 1958 when the Ray North Ford location was sold. Additionally, the company acquired an Edsel franchise from Ford Motor Company in July of 1957, which was located in Lincoln Park and operated until December of 1958.


The Lincoln Park dealershi less


mdobies78
5/21/2012 9:37:50 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Koniarz & Dan Dwyer

My Review of North Brothers Ford:
I had the pleasure of working with Jamie Koniarz and Dan Dwyer with the recent lease on my Edge. I had a very specific car that I wanted and they went the extra mile to make certain that I got exactly what I wanted. Throughout the process of trying to locate the car I was always kept informed and they were able to get me one within a week. The delivery process was smooth and Dan did a great job at guiding me through all of the paperwork as well as detailing all of the features and uses on the new car. They both did a great job in making sure that I was completely satisfied throughout the whole process. I look forward to using them for all of my future car needs and I will definitely recomend this dealership, especially Jamie and Dan to all my friends and family!

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tpoulson
5/7/2012 12:25:10 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: dan dwyer

My Review of North Brothers Ford:
I love north Brothers ford, I will never get a car from anywhere else!!!! I love the fact that my satisfaction is number 1 and the cars are of the highest quality.

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Rolland Carraway
5/2/2012 10:00:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jose Oyervidez

My Review of North Brothers Ford:
We were very pleased with working with Jose. We hope that he is still there when we are ready to look for another vehical. Looking forward to working with him again.

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Annettedds
5/1/2012 11:09:36 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Litchfield

My Review of North Brothers Ford:
My experience at North Bros. Ford has been a very positive one. We were greeted promptly and treated respectfully. John was very helpful with all of my questions and what I was looking for in a vehicle. There wasn't any 'sales-pitch', which is a big turn off for me and has me headed for the door! The financial department was wonderful in getting our vehicle leased and I never once felt pressured into making a purchase. I would definitely recommend North Bros. to others.

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greatscott
4/30/2012 2:39:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Mclean

My Review of North Brothers Ford:
I have been either buying or leasing from North Brothers for many years and so has my family. I just leased my 4th new car from North Brothers. My salesman Dave Mclean was great to work with. I will continue to go to North Brothers for all of my future vehicles.

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cmharju
4/27/2012 9:38:00 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bryan O'Neil

My Review of North Brothers Ford:
I returned to North Brothers Ford and Bryan O'Neil to purchase a new car due to previous new car purchases. Bryan and North Brothers has always provided me the best trade-in value and purchasing experience. The overall experience has always been "hassle free".

From the moment you walk in the door, the entire staff is friendly, courteous and promptly takes care of their customers. You are immediately greeted as you enter the dealership and if Bryan isn't at his desk, they will find him immediately.

I have been a North Brothers customer for 23 years and I recommend North Brothers to everyone looking for the best possible dealership experience. They clearly understand what car or truck is right for you. All the purchasing agreement paperwork is clearly explained along with the available customer protection plans, finance options etc., which makes it easy to decide which ones work for you the buyer.

I plan on being a life long North Brothers customer for sales and service.


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Ms.Blair
4/24/2012 7:28:11 AM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Tom smith, Rick Burczyk, kemal

My Review of North Brothers Ford:
I bought a car from here last week, I test driven a 2007 charger which at the time it seem like a awesome car, so I ask for the car fax.. Checked that out on his screen, everything seem okay, so I asked other questions about the car I got all good reports. So I bought the car, and trade in my old car, so me and my boyfriend started up the car and seen the engine check light was on. So I stopped the salesman, he told me it was the gas cup and that it wasnt tight so he tighten it up, so it didnt go off.. So I drive home and I started to hear which i thought it was brakes squeaking on a car which they said was inspected fully, so I take it back the next day very upset, because I thought this was I good dealership to buy from. They told me what could be done, and what they were going to do, and when to bring my car back, so I bring it back on that day which was a monday around 3:30pm after work. Nick which was they person who told me all these lies about when to bring my car back, but out of no where he told me we have good news and bad news, his mechanic was called away for the day, I was highly upset at this time because the guy promised that my car would be fixed this day, so I went on saying we wouldn't have this problem, if the car was fixed before I bought it like I thought it was, so he give me his card, and said bring it back tomorrow, I feel pushed to the side like trash! scewed over and im mad, something needs to be done because you dont do peoples like this.

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creasybear22
4/9/2012 9:28:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: eric doebel

My Review of North Brothers Ford:
Eric was great.Answered all our questions.got us a great deal in the car.every dealer I've been to he made me feel the modt comfortable.and he found the perfect car for me..thanks so much eric. we'll be back to see him again.

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filiwili
4/8/2012 3:19:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Smith

My Review of North Brothers Ford:
I found the exact car that I was looking for online. The online team directed me to Mr. Tom Smith. Tom Smith provided me with a wonderful buying experience. In fact everyone there was professional, informative, open and friendly! They all walked me thru every step. Now I have another "new" car from North Brothers Ford! Thank you Tom Smith and North Brothers Ford Used Car Team. All those smiles made a buying decision much easier!

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rbaker2913
4/6/2012 10:43:46 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: mike shebli

My Review of North Brothers Ford:
i have got many cars from Mike over the years i have always had a great the carexperience,and have always been happy and walked away with the car i wanted

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