North Central Ford

This was an awesome experience! The true pricing makes everything very easy. Kevin was super friendly and fun to work with. He kept us entertained and informed throughout the whole process. everything very easy. Kevin was super friendly and fun to work with. He kept us entertained and informed throughout the whole process. More

I would have to say that my car buying experience at North Central Ford was the best customer service I've ever had. Sean Sachse was extremely professional and knowledgeable. He was patient with me an North Central Ford was the best customer service I've ever had. Sean Sachse was extremely professional and knowledgeable. He was patient with me and I never felt pressured. He answered all my questions and offered great advice in a very friendly manner. I had actually dreaded the whole car-shopping experience but found out that buying a car from Sean was pain-free! From the minute I walked in the door I was welcomed by other associates and my experience just continued to get better. Sean walked me through the service department to make me feel comfortable for when I need to bring my car in for service. I've never had a salesperson do that! I love my new Ford Edge and I've already recommended Sean to friends. Thank you Sean for the AWESOME customer service!! P.S. When I received a postcard from North Central Ford that my tags were ready to be picked up - I called Sean and left a message if he could please just mail them to me. I got the tags the next day! WOW -- now that's customer service and satisfaction! Kelly Cravens - Happy Ford Edge Owner More

Young and very intelligent. Has a great attitude and made my purchase very easy. My wife daughter and brother have all bought a vehicle from mike and all were very pleased. Will send mike all my friends and my purchase very easy. My wife daughter and brother have all bought a vehicle from mike and all were very pleased. Will send mike all my friends and family whom are interested in a vehicle. Thanks mike and cheers to you. More

I have a 1999 f150 that had failed emissions. I was told by a different ford dealer that the work needed would cost $700 - $1200. I was just going to get rid of the truck. Ronnie Ralph at north central fo by a different ford dealer that the work needed would cost $700 - $1200. I was just going to get rid of the truck. Ronnie Ralph at north central ford convinced me to let them take a look. $200 later, my f150 runs great and passed inspection. Thank you!!!!!!!!! More

Michelle was very helpful, My experience with North central ford was outstanding. Great communication and helpful employees. This ford dealership is like family not just away of getting a new car.. I h central ford was outstanding. Great communication and helpful employees. This ford dealership is like family not just away of getting a new car.. I have worked with Michelle in the past, and then was a wonderful experience.. More

SEAN SACSHE! WOW! VERY IMPRESSIVED WITH SEAN. My SEAN SACSHE! WOW! VERY IMPRESSIVED WITH SEAN. My husband and I shopped around at few dealerships before coming to North Central Ford and when we wa SEAN SACSHE! WOW! VERY IMPRESSIVED WITH SEAN. My husband and I shopped around at few dealerships before coming to North Central Ford and when we walked into your dealership and we were greeted by Sean Sachse, it was a very pleasant surprise. We would have to say that Sean is a "PHENOMENAL" Salesman. We met Sean back in 2010 when we bought our F150, which we absolutely love. Sean was just as friendly then as he is now. He treats you as if he has known you his whole life, a part of the family. Always has a smile. Always very professional. He listens to what his customers are looking for. Not pushy. You never feel pressured at all and customer service, well, there is just no topping Sean on that. His PHENOMENAL customer service doesn't stop when he hands you the keys to your new vehicle and you walk out that door. No. He goes way above and beyond, way beyond. Sean has really impressed us both and we will continue to deal with Sean. If this says anything about Sean, so far we have purchased 4 vehicles from him, one each for my husband and I and we have purchased the other two for our children. We always recommend Sean to anyone looking for a car. His awards, well, they are very much deserved. The staff at North Central Ford is always friendly. The Service Dept always does a great job. SEAN, KEEP UP THE EXCELLENT WORK AND WE THANK YOU FOR YOUR PHENOMENAL SERVICE AND DEDICATION TO YOUR CUSTOMERS!!! Hey, when ya got it, ya got it!! What more can we say? : ) More

Starting my new year on the right foot! Buying my new Starting my new year on the right foot! Buying my new F150 4x4 was easy and painless thanks to Michelle Larson! She made it fun and enjoyable!!! Starting my new year on the right foot! Buying my new F150 4x4 was easy and painless thanks to Michelle Larson! She made it fun and enjoyable!!! Thank you Michelle!!! More

Well Kevin Logan was a nice guy or so I thought. He claimed he could get me in a car so I went up there thinking I was going to walk out the same day in a car. Well he told me I could only get a certai claimed he could get me in a car so I went up there thinking I was going to walk out the same day in a car. Well he told me I could only get a certain car since I didn't have any credit when I asked for one of the cars he said they had just sold the car last night. Well after he told me he could get me this 2008 car for $10,000 I decided hey its my first car it'll have to do. Well the guy told me to come back Saturday because he had to get someone to finance it. I go back Saturday and he tells me he cant get anyone to finance the car because it has too many miles on it, BUT he could put me in a new 2010 if I put down another 500 so I went and picked out a car and he said call him Monday and he would tell me if they could get someone to finance it. I call Monday...no answer...So I called back and he said he would call me back. Well he called back a couple of hours saying he still hasn't found out anything and that he would call back when he does. I get out of school and call him back telling him I wanted my money back because they were giving me the run around and he told me that he was going to figure out something and if not then he would give me the money back. He called me back saying come up there and they were going to close the deal. I went up there and the guy told me that I agreed to pay put down another 500 dollars for the older car when I didn't, I said I only agreed to do that if they were going to give me a new car. Well I went ahead and gave him the extra 500 drove the car off the lot later that day...The next day the car runs hot!!! I call the guy and he said "well drive it up here and we will see whats wrong with it" I call back 5 minutes later telling him I'm not going to drive the car back up there so that the engine could blow up on me, he asked me "well the car isn't drivable?" I said no its drivable if you want it to blow up on me, the dude was pretty much trying to force me to drive the car back up there which the place was no where near where my car ran hot. I told him to send a mechanic or a tow truck out there and he said that it would take 2 hrs and asked again was a sure I couldn't drive the car up there. Well he ended up getting a tow truck to come out and pick up the car like 2+ hrs later and I rode up there with a friend, they told me I had 3 days to decide if I didn't like the car because it was a policy but when I asked them could they put me in another car they refused too. They basically forced this fu**** up car on me and said that they couldn't give me another car because I didn't have any credit and that I could hire me a lawyer and try to file a law suit but if I did I was just wasting my time and money because I'm going to lose the case anyways. I ended up stuck with the car and I will never go back to this place again!!! More

Just bought a new Edge. I dealt with Norm in the Internet dept. Great car, great price, smooth transaction... Same as always. This is my 5th purchase from this dealership. I suggest getting the p Internet dept. Great car, great price, smooth transaction... Same as always. This is my 5th purchase from this dealership. I suggest getting the pricing in advance. They are good about doing that. They did not have any "environmental package" charges or any nonsense like that. More

This dealership told us they could sell us the car we wanted. We made a deal with a 1500.00 trade in and $1500 down. We verbally agreed to this then the salesperson tried to get us to sign a statement sa wanted. We made a deal with a 1500.00 trade in and $1500 down. We verbally agreed to this then the salesperson tried to get us to sign a statement saying we would pay a $3000 downpayment plus our trade in. when we noticed the added downpayment he tried to state that he had misunderstood us even though we had spent an hour discussing what we would pay. The salesman and financing dept would never tell us what interest rate we were looking at. I called back the next day, spoke to a director of sales and told them we had gotten our own financing. We wanted the same price on the car and the same amount for our trade in. we discussed the financing and he stated that they would rather finance and that he didnt like the financing we had because they had to pay a fee to the financing company. The director told me he would call me back. he called me back hours later to tell me they no longer accepted that financing. Unless you like to spend hours being lied to and treated badly, you might want to skip going here for your purchase. Pros: None Cons: Treat customers like they are doing them a favor by selling them a car More