North Central Ford
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 468 reviews
The team I worked with were wonderful and exceptional. They went over and beyond their call of duty. They know their job and how to take care of customers They went over and beyond their call of duty. They know their job and how to take care of customers More
I have been going to North Central Ford since 2010. They are always helpful and friendly. I can’t imagine going anywhere else. They are always helpful and friendly. I can’t imagine going anywhere else. More
I bought a new Explorer//Timberline from North Central Ford!!! It was a great experience. They were professional, caring and knowledgeable. I will definitely return for my next vehicle Ford!!! It was a great experience. They were professional, caring and knowledgeable. I will definitely return for my next vehicle More
They didn't get the numbers I wanted at first but Clint kept working on it! I did not think he could get the numbers I wanted but he did and I'm very thankful. kept working on it! I did not think he could get the numbers I wanted but he did and I'm very thankful. More
We bought a 2023 Ford F-150 Hybrid. Josh and Chris were great to work with, both help till the end of signing. I could not say enough about how great our experience was! We highly reco Josh and Chris were great to work with, both help till the end of signing. I could not say enough about how great our experience was! We highly recommend you stopping to see of these two if you are in the market for a new or used vehicle! More
There's only one car MyKey and they need to reimburse me for a free key. I bought the car with $12,000 cash. No loans or anything and the least they could do is make a free key. Most importantly, they sold for a free key. I bought the car with $12,000 cash. No loans or anything and the least they could do is make a free key. Most importantly, they sold me a car back in 2019 that happened to be a nationwide transmission nightmare. The dual clutch transmission on my Focus is an absolute joke. These guys are transactional people, not relationship people. I would not recommend anyone to shop at this dealership. More
This is an amendment to a negative review I gave for poor service response I received from this dealership. I was going to change dealerships (which is what I thought the service advisor wanted) but decide service response I received from this dealership. I was going to change dealerships (which is what I thought the service advisor wanted) but decided to write a review here just to vent. After the review the general manager of the dealership (Brian Weiss) and I talked and he has totally improved my situation and attitude. They are taking care of my service needs while picking up and returning my F-250 to me. More
Guess I had to give them a one. It has been a nightmare trying to get my truck serviced there. I bought a 3K extended service plan on my F-250 and was told I would need to leave It has been a nightmare trying to get my truck serviced there. I bought a 3K extended service plan on my F-250 and was told I would need to leave the truck for a week to see why my mirror won't go up or down. This is an ongoing strategy at this dealership: To see if they can out wait your patience and get you to go somewhere else for warranty work. Do not buy or get your vehicle serviced at this dishonest dealership. On another occasion, they claimed they were out of stock on a part to fix my front suspension (the infamous Ford "deathwobble") until I wrote a letter to the NTSB and FoMoCo. More