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North Central Ford

Richardson, TX

4.3
468 Reviews
North Central Ford invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1819 N Central Expressway

Richardson, TX

75080

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Showing 468 reviews

December 22, 2023

The team I worked with were wonderful and exceptional. They went over and beyond their call of duty. They know their job and how to take care of customers More

by Charity Masando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Washington
Dec 26, 2023 -

North Central Ford responded

Charity Masando, we're happy you found our staff to be so supportive during your experience here at North Central Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2023

Awesome customer service and friendly staff members. Love my new Dark Horse! Thank you Ford! More

by veperez58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Lussel
Dec 02, 2023 -

North Central Ford responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2023

I have been going to North Central Ford since 2010. They are always helpful and friendly. I can’t imagine going anywhere else. More

by paula.barnard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Torres, Norm Heinz
Nov 28, 2023 -

North Central Ford responded

We're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 26, 2023

I bought a new Explorer//Timberline from North Central Ford!!! It was a great experience. They were professional, caring and knowledgeable. I will definitely return for my next vehicle More

by Cromanus1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Huddleston
Oct 28, 2023 -

North Central Ford responded

\We're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Central Ford!

October 17, 2023

They didn't get the numbers I wanted at first but Clint kept working on it! I did not think he could get the numbers I wanted but he did and I'm very thankful. More

by dvm75121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint, Charles Washington
Oct 19, 2023 -

North Central Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2023

We bought a 2023 Ford F-150 Hybrid. Josh and Chris were great to work with, both help till the end of signing. I could not say enough about how great our experience was! We highly reco More

by perfecto910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Stamper, Sean Sachse
Oct 11, 2023 -

North Central Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2023

We bought our QX 80 from them. Had a very great experience. Very friendly staff. More

by sarita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
Sep 19, 2023 -

North Central Ford responded

Sarita, Thank you for taking the time to let us know how we did. We hope to be of service to you again in the future. We hope you have a great day!

September 17, 2023

There's only one car MyKey and they need to reimburse me for a free key. I bought the car with $12,000 cash. No loans or anything and the least they could do is make a free key. Most importantly, they sold More

by trarmstrong21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Some random dude
Sep 19, 2023 -

North Central Ford responded

Hi Trarmstrong21, we appreciate your honest feedback, as we are always looking for ways to improve. When you have an opportunity, please reach out to us at (972) 231-3491 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

September 05, 2023

This is an amendment to a negative review I gave for poor service response I received from this dealership. I was going to change dealerships (which is what I thought the service advisor wanted) but decide More

by aggravated F-250 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Weiss, general manager
Sep 09, 2023 -

North Central Ford responded

Aggravated F-250 Owner, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2023

Guess I had to give them a one. It has been a nightmare trying to get my truck serviced there. I bought a 3K extended service plan on my F-250 and was told I would need to leave More

by aggravated F-250 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Ayo
Aug 28, 2023 -

North Central Ford responded

We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (972) 231-3491 at your earliest convenience to discuss how we can turn this experience into a positive one.

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