North Coast Mitsubishi of Akron

Worked with Mike Nichols on a car we wanted and saw online - and the process was simple and painless. Found a great car, no hassles, upfront information on the trade-in, and would work with Mike again online - and the process was simple and painless. Found a great car, no hassles, upfront information on the trade-in, and would work with Mike again in the future. More

Absolutely the worst place to look for a car. Scammers, liars, thieves and classic bait and switch. This place should not even be allowed to conduct business. I have never in all of my car buying Scammers, liars, thieves and classic bait and switch. This place should not even be allowed to conduct business. I have never in all of my car buying years experienced such low down dirty con artists. I never write mean reviews but please if you read this take everything I say as total truth. You will notice they are the same as everyone else’s on here and other rating websites. I wreck my car and need a new one , so I stop at Northcoast. I tell them my credit score which admittedly isn’t great and my occupation. I’m a delivery driver so sometimes financing is a bit more difficult for us. I give them bank statements, pay stubs, a letter from my insurance stating my car is a total loss etc.. They tell me they found a car for me and $1500 is all I need down. Great!!! I’m excited and hustle to come up with the money in three days. I go to the dealership with my money and am told the car sold .although it’s still listed for sale on their website. They begin trying to sell me on other cars that I have no interest in so I get mad and leave. I call when I get home to ask what the issue is and speak to a sales manager who said he would call me back after two more calls that night I still have yet to hear from him. I was so mad that I left a message with the BBB. Here is the best part of this story . Today they call and say that they found me the needle in the haystack of a car, somehow they thought I had a trade in, although I made it very clear that I didn’t. Mind you I’ve given them every document they want and still the process takes three hours just so they can tell me I need a co-signer. There was never any talk of a co signer, there was never a deal with the bank. They said i misrepresented my income, that’s impossible given the bank statements that I gave them. They will try to place blame on you for their lies and fraud!! Finally the manager Emily comes over and asks me if I will take down my negative review on the BBB website. That’s so low and unethical. What I wrote was truth. They bait and switch, they advertise as buy here pay here which they aren’t and they lie about financing. I’m so disgusted that I plan on taking these complaints as far as I can. I might even seek legal advice More

OUT OF STATE BUYERS BEWARE! !! OVER TWO MONTHS - STILL DON'T HAVE MY REGISTRATION!! ludmila muzychenko WAS ESPECIALLY RUDE AND PATRONIZING!! !! OVER TWO MONTHS - STILL DON'T HAVE MY REGISTRATION!! ludmila muzychenko WAS ESPECIALLY RUDE AND PATRONIZING!! More

The car is great. The sales tactics are what you need to watch out for. They will sneak the extended warranty in on you because your signing stuff so fast with no time The sales tactics are what you need to watch out for. They will sneak the extended warranty in on you because your signing stuff so fast with no time to read it and take it all in... They won't tell you you're buying it like a tire or TV salesman would. I have never been fond of car salesmen... You're going to get screwed. Just how much is the question? If explained, I would not take an extended warranty! I'd never come here for this fact... Warranty snuck in period... I really don't know how some of these salesmen sleep at night, but you reap what you sew! Plus, for my credit rating loan interest was way too high! More

I found a car online at this dealership that my son was interested in. After an hour drive we arrived at North Coast Mitsubishi and test drove the car. We decided to purchase it because we liked the car a interested in. After an hour drive we arrived at North Coast Mitsubishi and test drove the car. We decided to purchase it because we liked the car and it was a fair price. After agreeing to the price we told the salesman we were pre-approved for a car loan and our financing was in place. At this point, the sales manager told us we are not permitted to obtain our own financing and only they could find us our loan. They refused to sell us the car because we refused to let them find our financing. After we left, my wife called to see if they would accept our financing if they held the car until the check from our credit union cleared. They refused, My wife asked if we could pay cash for the car and she was told no. They will only sell a car if they find your financing. They would not accept funds from a Catholic Credit and would not call them to verify the legitimacy of our offer. We went there for one purpose, to buy a car, not to get a loan. This was terrible customer service and they clearly look only to line their own pockets at the expense of their customers. More

Worked with Knobi and she was great, very responsive and friendly. This was a long distance purchase (Akron to Philadelphia) which is tricky and frankly a bit nerve wracking because you are buying sight un friendly. This was a long distance purchase (Akron to Philadelphia) which is tricky and frankly a bit nerve wracking because you are buying sight unseen. The car exceeded my expectations and the process was handled smoothly and professionally. More

Was an awesome experience I’d do it 10x over, after picking up my Jetta came back inside and told the people buying from Nate to absolutely close the deal! picking up my Jetta came back inside and told the people buying from Nate to absolutely close the deal! More

Worked with Nathan, my New Mitsubishi Outlander looks amazing in my driveway. Excited to come back and work with him a second third and fourth time amazing in my driveway. Excited to come back and work with him a second third and fourth time More

I went there to purchase a used vehicle and was ready to buy it until they came back with a ridiculous $1000 for my trade in that is in very good shape, It was the same offer that was offered to the lady b buy it until they came back with a ridiculous $1000 for my trade in that is in very good shape, It was the same offer that was offered to the lady beside me that had a car that was unsafe to drive and she knew it. They had the service department write up made up problems like a leaking transfer case with no signs of a leak rear wheels throwing grease all over that it does not have any signs of either a transmission that is bad and won't last but I just had it serviced and the mechanic said was very sound. They are liars and cheats. More