North Country Ford Lincoln

Excellent Customer Service I have had the privilege and pleasure of working with Kelly Casper each time I come in. She never fails to provide top notch service and care with a s I have had the privilege and pleasure of working with Kelly Casper each time I come in. She never fails to provide top notch service and care with a smile! If all of your staff is as nice and easy to work with, then there really is no where else to go! More

Excellent help in finding a car. We knew we wanted a new car, we just didn't know which car we wanted. Brad was very helpful in helping us decide on the Fusion. We knew we wanted a new car, we just didn't know which car we wanted. Brad was very helpful in helping us decide on the Fusion. More

Excellent service! We worked with Barry who went above and beyond to assure we ended up with the vehicle we wanted ! Pam also assisted in the financing it was a smooth We worked with Barry who went above and beyond to assure we ended up with the vehicle we wanted ! Pam also assisted in the financing it was a smooth process despite the fact that the initial vehicle we were going to buy was sold to someone else at the same as us, Barry made sure he got us the same vehicle in less than 24 hours ! What an amazing team we will definitely come back in the future despite the foreign a half hour drive when we buy our next new vehicle ! Thank you Barry and the whole team for your excellent service ! More

Exceptional service! We had a door handle repaired. Simple process of ordering parts on Wednesday and installed on Friday. Brent Johnson handled everything from parts to We had a door handle repaired. Simple process of ordering parts on Wednesday and installed on Friday. Brent Johnson handled everything from parts to installation and got us in and out of the dealership quickly. Even the repair bill was much less than expected. Keep up the good work! More

99.9% Isn't Good Enough Whenever I do business with a place I always ask myself one question. Are they content and happy with 99.9% of their customers having a Completly Sat Whenever I do business with a place I always ask myself one question. Are they content and happy with 99.9% of their customers having a Completly Satisfied experience? To many the answer would be yes. But I firmly believe that North Country Ford is not one of those businesses that are. The reason I say this is I have been going to this dealer for the last four years and only once did I have an issue that I thought was unfair. Guess what, I talked to Tom the service manager and he fixed the issue I had without hesitation. Yes, in the four years I have been going there I could have been 99.9% satisfied but like I said, Tom corrected the minor issue I had and turned it into 100% Completly Satisfied. This is the reason I continue to buy all my vehicles and do all my service work with them because at the end of the day, there just is no other place that can match their level of service in pricing and customer service. It has been a true pleasure getting to know all of the wonderful employees that I have had the pleasure to do business with I want to give credit to Tom the Service Manager, Brent and Jack In the Service Dept. Tim Reil, Perry Feavel, and Tom Reil in sales for always taking care of me and my family over the last four years and for never being satisfied with only being 99.9% Good Enough. More

Wonderful Experience! Came into the dealer expecting to hear the worst on my trade in on my truck. We'll I was very surprised by the trade in offer I was given! Best offer Came into the dealer expecting to hear the worst on my trade in on my truck. We'll I was very surprised by the trade in offer I was given! Best offer from any dealership I had been to. So we purchased a new F-150 and the sales team was wonderful and made sure we were happy and confident with our purchase. Best truck buying experience I've ever had hands down. North Country Ford definitely puts it's customers first. I highly recommend them. More

2014 Focus 10K Service The phone call to set up my service appointment was very helpful. Told me where to go, and who to see. Once I arrived, the check-in was very quick. The phone call to set up my service appointment was very helpful. Told me where to go, and who to see. Once I arrived, the check-in was very quick. Dave confirmed what my appointment was for, and they had my rental car waiting right there. Dave called me when my car was finished (the next day, as arranged). I arrived, and my car was waiting right in front. Dave answered all of my questions and informed me that the transmission would have to re-learn my habits (part of the service was a recall to reprogram the Transmission Control Module) so it might have some unusual shifting for 1,500 miles or so. They washed it for me too, which was a nice bonus. Also, because it was the first service for this car, they took care of it for free! More

Happy I would recommend this dealer ship to anyone we had a great experience everyone was very friendly and very helpful I love my new car it's great I would recommend this dealer ship to anyone we had a great experience everyone was very friendly and very helpful I love my new car it's great More

2016 Ford Fusion I'm going to keep this short and sweet. In my life I've purchased several vehicles, both new and used, at a variety of dealerships in the Twin Cities I'm going to keep this short and sweet. In my life I've purchased several vehicles, both new and used, at a variety of dealerships in the Twin Cities Metro Area. This dealership was by far the friendliest and most efficiently run dealership I have ever been in. Everyone we worked with was amazing, and I would (and already have actually!) highly recommend to anyone in the market for buying a car to definitely check them out! Ken was our sales person and he was fantastic!! Everyone we encountered was wonderful and they made an experience that I typically dread, a very, very good one! Thanks North Country!! Well done!! More

Routine Service Kelly is always friendly and the shop provides great service. The waiting area is clean and inviting, and the coffee and free internet makes waiting Kelly is always friendly and the shop provides great service. The waiting area is clean and inviting, and the coffee and free internet makes waiting much easier. More