North Fort Lauderdale Subaru
Fort Lauderdale, FL
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We got your money so who cares! I don't have an issue with the salesman. He was friendly and not pushy. The finance guy was friendly but he added extra services I had already decli I don't have an issue with the salesman. He was friendly and not pushy. The finance guy was friendly but he added extra services I had already declined and I didn't notice until I started receiving things in the mail and noticed I was charged for them to the tune of nearly $2,000. As I live 40 miles away I called to talk to the finance manager. Left message. No return call. Called again the next week. Left message. No return call. Called to talk to the General Manager the next week. Left message. No call back. So in conclusion. Buyer BEWARE of this dealership. Double check your paperwork carefully before you leave. Trust no one. Once they have your money they don't give a xxxx about you and apparently it starts at the top. More
Authentic and Caring Service Today I had my very first Service Experience with my new Subaru, I had already had a wonderful sales experience with Jessica when I purchased the car Today I had my very first Service Experience with my new Subaru, I had already had a wonderful sales experience with Jessica when I purchased the car and today was time for my 7500 mile check up. Eric greeted me with a warm and welcoming smile. He escorted me out of the car and reviewed any concerns I had. He then showed me the waiting area and coffee choices. He even took the time to explain how to operate the coffee machine and ensure I had my choices covered. He was absolutely DELIGHTFUL! He took the time to care, to be engaging and to make sure my needs were met. He exceeded my expectations...a rarity in today's world and especially in a car service environment. He made sure my car was not only serviced but that it was washed and clean. When it rained, he took extra care with the car as well. I also had time to talk to him and learn a bit about his experience and thoughts on best gas and ways to maximize performance with my car. What an unexpected pleasure and rewarding experience by simply taking my car in for a check up. I hope Eric is there for a long time and will look forward to each visit even more now knowing my car will be in his care! More
routine oil change what can you say about an oil change. the work was done quickly; the service manager was friendly and professional. no waiting in or out. what can you say about an oil change. the work was done quickly; the service manager was friendly and professional. no waiting in or out. More
Attention to cost of repair Robert was aware of my concern of parts and repair cost and ensured that I received the best deal possible, and in timely courteous manner Robert was aware of my concern of parts and repair cost and ensured that I received the best deal possible, and in timely courteous manner More
Easy ordering process. Very informative during the time waiting for delivery from manufacturer. Very easy completion of sales transaction. Very informative and considerate of my time. waiting for delivery from manufacturer. Very easy completion of sales transaction. Very informative and considerate of my time. More