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North Hills Toyota

Pittsburgh, PA

4.4
203 Reviews

7401 McKnight Road

Pittsburgh, PA

15237

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203 Reviews of North Hills Toyota

March 14, 2013

I was only in town for the weekend and was shopping around for a vehicle for quick purchase. They gave me a great deal on a certified used Toyota and were very patient with us. We ended up changing our More

by Rainstain16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Conway
Mar 14, 2013 -

North Hills Toyota responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Craig and our staff were able to provide you with the pressure-free and knowledgeable service that North Hills Toyota is known for. Please feel free to call if there is anything else we can do to help you. Sincerely, Charvette Anderson (Customer Relations Manager) ā€“ 412.318.3000 x217

March 13, 2013

I researched vehicles on the world wide web on a Friday and came across the North Hills Toyota Dealership. Called on Saturday morning and spoke with Jordan to set up a 2:00pm test drive. When my wife and I More

by miked66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Craig Conway, Michael Hull
Mar 14, 2013 -

North Hills Toyota responded

Congratulations on your new purchase, Mike! I am so pleased to hear how much you are enjoying your first Toyota and how confident you are in your decision to choose North Hills Toyota as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Charvette Anderson (Customer Relations Manager) ā€“ 412.318.3000 x217

March 10, 2013

I was in need of a vehicle and walked in kind of unprepared. Holly Ross was was the sales associate who made the whole sales experience not only a success but she helped ease my stress about the who More

by cbatt66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Ross, Jerry Summers
Mar 11, 2013 -

North Hills Toyota responded

Congratulations on your new purchase! I hope you are continuing to enjoy your new vehicle, and itā€™s wonderful to know that you feel confident in your decision to choose North Hills Toyota as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. I am so pleased to hear that Holly and Jerry were able to provide that experience for you. We look forward to working with you, your family, and your friends in the future! Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Charvette Anderson (Customer Relations Manager) ā€“ 412.318.3000 x217

March 03, 2013

Will was not the "typical" salesman and it was refreshing that I didn't feel forced into a purchase. He was really helpful and I was able to drive away that day as a happy customer. I would rec More

by Erin344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Kraft
Mar 05, 2013 -

North Hills Toyota responded

Erin, thank you for taking the time to share your feedback! I am very pleased to hear that Will's consistent professionalism and great customer service has left you with with such a memorable and outstanding experience. I hope you are continuing to enjoy your purchase from North Hills Toyota. We canā€™t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Sincerely, Charvette Anderson (Customer Relations Manager) ā€“ 412.318.3000 x217

March 01, 2013

MY WIFE AND I RECIEVED AN OFFER IN THE MAIL AND DECIDED TO CHECK OUT OUR OPTIONS. WE WERE PLEASANTLY SURPRISED. WE WALKED OUT WITH A NEW CAR, AFFORDABLE MONTHLY PAYMENTS AND PEACE OF MIND. EVEN THOUGH THE More

by jamesg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Conway, Jerry Summers
Mar 05, 2013 -

North Hills Toyota responded

Thank you for writing about your visit with us, James! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Thank you for the recommendations; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Charvette Anderson (Customer Relations Manager) ā€“ 412.318.3000 x217

February 27, 2013

Craig was great to work with! I bought my first car with his help and be helped me through every step of the way! I will absolutely go back to get my second car with Craig! Thanks guys! I love my new baby! More

by Ambernm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Conway
Feb 28, 2013 -

North Hills Toyota responded

Amber, thank you for taking the time to share your feedback! I am very pleased to hear that Craig's consistent professionalism and great customer service has earned your repeat business. I hope you continue to enjoy your purchase from North Hills Toyota. We canā€™t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Sincerely, Charvette Anderson (Customer Relations Manager) ā€“ 412.318.3000 x217

February 19, 2013

Best place to buy a car hands down!!!! Brian was awesome it was like coming to see an old friend. I would recommend north hills Toyota to anyone looking for a car. Buying a car was never this easy. More

by Carrabbiac85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hugon
Feb 20, 2013 -

North Hills Toyota responded

What an enjoyable review to read! Thank you for taking the time to share your experience with North Hills Toyota. We strive to deliver the very best service that is both knowledgeable and pressure free. Brian is a strong asset to our team and he will be so pleased to hear that he has left you feeling confident in your decision to let us get you the perfect car. Please don't hesitate to call or stop in if you have any questions, and be sure to check us out on Facebook for exclusive specials before your next service appointment. Sincerely, Charvette Anderson (Customer Relations Manager) ā€“ 412.318.3000 x217

February 17, 2013

Craig was awesome to work with while buying a new car. He was very helpful and attentive to our needs. I would go back an see him any time. Everyone that we dealt with at this dealership was beyond nice and More

by cbartle2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Conway, Craig Conway
Feb 20, 2013 -

North Hills Toyota responded

Thank you so much for your kind words and excellent star rating! Here at North Hills Toyota we are dedicated to providing our guests with top-notch customer service from the moment they step through the door until the final paperwork is signed. It is wonderful to hear that Craig was able to show you what we are all about and left you with a memorable and outstanding experience. Please don't hesitate to call or stop by if you need anything. Also, be sure to check us out on Facebook and Twitter for access to our exclusive specials. We look forward to working with you again in the future. Sincerely, Charvette Anderson (Customer Relations Manager) ā€“ 412.318.3000 x217

February 15, 2013

With all the competition in today's market I realized, after visiting four other dealerships and driving their cars, that Toyota was a great option for me. At my first meeting Craig showed me two of the v More

by sherchko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Conway
Feb 15, 2013 -

North Hills Toyota responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At North Hills Toyota, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Iā€™m so happy to hear that Craig was able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Charvette Anderson (Customer Relations Manager) ā€“ 412.318.3000 x217

February 06, 2013

Overall my expereince with North Hills Toyota was subpar. They were very helpful with my experience in buying a car. They were more then willing to take their time to work with me to find a car that was reli More

by aaaa1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 06, 2013 -

North Hills Toyota responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that and our staff was able to work hard to get you behind the wheel of the perfect car that was the perfect price for you. I hope you are continuing to enjoy it! I would also like to apologize for the vibe that you felt from some of our employees. It is never our intention to make you feel uncomfortable during your visit, and I would like to thank you for bringing this to our attention. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure to follow us on Facebook and Twitter; we offer exclusive specials for our fans. Sincerely, Charvette Anderson (Customer Relations Manager) ā€“ 412.318.3000 x217

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