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North Hills Toyota

Pittsburgh, PA

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203 Reviews

7401 McKnight Road

Pittsburgh, PA

15237

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203 Reviews of North Hills Toyota

January 26, 2013

The two men we worked with are not on your list: JASON RUSSELL and JERRY SUMMERS! Jason saw us getting out of my car and came over to us right away. The papers were filled out quickly and Jerry finished More

by lhall1016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Russell and Jerry Summers
Jan 28, 2013 -

North Hills Toyota responded

Larry, thank you so much for your kind words! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with North Hills Toyota; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Charvette Anderson (Customer Relations Manager) – 412.318.3000 x217

January 25, 2013

Mark was amazing and such a pleasure to work with. He went above and beyond in every way to make this buying experience comfortable for me and my family. I came in a number of times, changed my mind once More

by Chelseahunt1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Entress!!!!!
Jan 25, 2013 -

North Hills Toyota responded

Thanks for sharing this great story about Mark! We're glad to know that he upheld our commitment to high quality customer service. We understand that our customers have crazy lives, so we like to make sure shopping for a new car doesn't add to the madness! Enjoy your new Toyota, and we look forward to working with you again in the future. Look us up on Facebook and Twitter for the most up to date news and specials going on at the dealership. Sincerely, Charvette Anderson (Customer Relations Manager) – 412.318.3000 x217

December 29, 2012

Friendly customer service and quickly found the vehicle we were looking for which was reasonably priced. The only downside was waiting for the financial/vehicle cleaning to finish before we could take it h More

by tk8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Dec 31, 2012 -

North Hills Toyota responded

Congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At North Hills Toyota, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Craig was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Toyota that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Sincerely, Charvette Anderson (Customer Relations Manager) – 412.318.3000 x217

November 26, 2012

I had originally began my search for a new Tacoma at North Hills Toyota. Jack and Steve were both very friendly and accommodating from the moment I stepped into the store. They assured me that if ther More

by Timmurphy426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Passoth
Nov 26, 2012 -

North Hills Toyota responded

On behalf of North Hills Toyota, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Jack is a valued member of our team and it’s a delight to know that he has helped to proudly represent our dealership throughout your new truck purchase. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Sincerely, Charvette Anderson (Customer Relations Manager) – 412.318.3000 x217

November 25, 2012

Craig was my sales man very fair, kind, and truthful. JOE M was the internet sales was the reason i came to their dealership very honest kind and very fair. Steve D manager was also very helpful, kind and ho More

by Barbara Hoffee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig sales Joe m Internet Steve D Manager
Nov 26, 2012 -

North Hills Toyota responded

What an enjoyable review to read! It is reassuring to know that Craig, Joe, and Steve provided you with a hassle-free and welcoming shopping experience. North Hill Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Charvette Anderson (Customer Relations Manager) – 412.318.3000 x217

November 25, 2012

We came in not knowing if we would be able to get a car. Holly walked us around, gave an awesome recommendation based on what we wanted and we were sold. We walked out with a Brand new car and everyone the More

by steelerschic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Ross and Les Cruz
Nov 26, 2012 -

North Hills Toyota responded

Thank you for the excellent review and congratulations on your brand new vehicle! It is great to know that our team was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Best regards, Charvette Anderson (Customer Relations Manager) – 412.318.3000 x217

November 15, 2012

I went to several dealerships to check out the new Scion FR-S before going to North Hills Toyota Scion. After my experiences at other dealerships, Matt was far and away the most knowledgeable about the car, More

by tvpr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Artis
Nov 16, 2012 -

North Hills Toyota responded

It was a pleasure to read about your experience with North Hills Toyota Scion. Congratulations on your Scion FR-S and first new-car purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Matt was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and hopefully your repeat business; we look very forward to seeing you again in the future! Sincerely, Charvette Anderson (Customer Relations Manager) – 412.318.3000 x217.

November 13, 2012

Honest and knowledgeable when dealing on the corolla, and other cars. Did not play games or try to get more money. Made the process of buying go quickly More

by bsjoyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Deperte, Jay Garasic
Nov 13, 2012 -

North Hills Toyota responded

Congratulations on your new Corolla, and thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the North Hills Toyota experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Charvette Anderson (Customer Relations Manager) – 412.318.3000 x217.

October 31, 2012

The salesman was top notch but the dealership is not. The 30 day tag expired the day after my Credit Union recieved the title. The title still needed my signature and had to be sent to the title office. Some More

by popupman
Customer Service
Recommend Dealer
No
Employees Worked With
Jason, Brian, Dana
October 23, 2012

Jason R. was a terrific salesman!He was considerate of our time frame going so far as to ask another salesman to finish up our paperwork so we could get home to get our son off the bus. More

by jlynn2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason R
Oct 24, 2012 -

North Hills Toyota responded

Thank you for taking the time to write such a positive review! We're glad to know Jason, and the team at North Hills Toyota, were able to accommodate your schedule. Our customer service is centered around satisfying the needs of our guests, and we're glad to know we've achieved our goal. Be sure to "like" us on Facebook and follow us on Twitter in order to stay up-to-date on our the great events and specials that we offer at North Hills Toyota. Best Regards, Abby Riley - Internet Manager abbyriley@yahoo.com

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