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Northridge Toyota
Northridge, CA
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 31, 2023
Falcon was very welcoming from the beginning and extremely helpful. You can tell he enjoys his jobs and made this very stressful process a very smooth one. Thank you Falcon! extremely helpful. You can tell he enjoys his jobs and made this very stressful process a very smooth one. Thank you Falcon! More
by Maria
Employees Worked With
V "Falcon" Falcon
December 31, 2023
Very rude and unprofessional. My wife was about to purchase a vehicle and when she went to get financed Marek was asking very personal questions flirting and once my wife told him My wife was about to purchase a vehicle and when she went to get financed Marek was asking very personal questions flirting and once my wife told him she was married he told her to get a car somewhere else and was very rude . I have never been so disrespected my whole life and will never come to this dealership again. Falcon was amazing and deserves a raise . I have never dealt with such unprofessionalism . This guy needs to be fired immediately. I will spend my Money at Honda now and never step in a Toyota dealership again ! More
by Ssinvestmentscorp
Employees Worked With
V "Falcon" Falcon, Marek Gajewski
December 23, 2023
Falcón was extremely informative with each vehicle he showed me. He took his time to make sure I picked a car that was the best fit for me. Very thankful for his services, he made buying a car less stres showed me. He took his time to make sure I picked a car that was the best fit for me. Very thankful for his services, he made buying a car less stressful. More
by Cindia Hidalgo
Employees Worked With
V "Falcon" Falcon, Marek Gajewski
December 15, 2023
Falcon was amazing! Kept calm and was patient with us. We had a million questions and he was able to get us a great deal with a smile on his face. We appreciate his grea Kept calm and was patient with us. We had a million questions and he was able to get us a great deal with a smile on his face. We appreciate his great customer/sales service skills that helped make this deal possible. More
by brendaherrera
Employees Worked With
V "Falcon" Falcon, Alex Alonzo
December 08, 2023
This manager, Michael Cristian, made me feel so small. It took me 5 times over the course of 2 weeks, through call text and email to find someone to get him on the line for me. And when he finally answere It took me 5 times over the course of 2 weeks, through call text and email to find someone to get him on the line for me. And when he finally answered he had no idea what I was inquiring about. (Or pretended not to) after about 5 minutes of him making feel dumb and ungrateful I was upset and he proceeded to gaslight me and I stated I didn’t like how he was speaking to me he then told me he didn’t like my foul language. I asked to speak to the regional manager and he said there was none and that he’s the highest I can talk to. This is all I reference to my mirai purchase on 11/18/23. This man does not care about his customers and doesn’t care about how he treats them or getting back to them when they have concerns. I was left to feel like my small 15k purchase wasn’t worth his time. Unforgettable experience. More
by cwiggins7910
Employees Worked With
Jonathan Gutierrez, Mike Christian, Christina Andersen
December 08, 2023
Will most likely screw you over. Doesn’t manage his team well. The staff is friendly but it’s a front. Had to pay a real mechanic to do work they claimed to do but did not. Please do Doesn’t manage his team well. The staff is friendly but it’s a front. Had to pay a real mechanic to do work they claimed to do but did not. Please don’t trust this dealership for any work done by them. I’m not the only one. More
by Don’tgohere
Employees Worked With
Noel Orozco, Mustafa Nessari, Tim Valdivia
