Northridge Toyota
Northridge, CA
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I was trying to work remotely with ben since I live 6 hours away. In beginning he was being helpful but after asking him for multiple pictures of the $42,000 vehicle i was wanting to purchase cause I cou hours away. In beginning he was being helpful but after asking him for multiple pictures of the $42,000 vehicle i was wanting to purchase cause I couldn't read out what brand the wheels were, I proceeded to ask him for more pictures and he said “I already sent pictures yesterday, have you heard back from your bank”. Instead of sending more pictures he's just giving attitude and asking If I've heard back from my bank, way to let the customer know you’re just interested in the money and not accommodating the customer instead. With all do respect I understand Im not the only customer they are working with. I am not going to jump from one day to another to purchase a $42,000 car without asking for as many pictures as I want. If you are thinking of working remotely look else where because they don't care about giving you a comfortable shopping experience here all they want is your money. Don't waste your time here. More
Katy Sanchez was my husbands and I’s service advisor for my cars maintenance and she was very helpful in figuring out all the warranty problems for us as well as in informing us on everything we needed to k my cars maintenance and she was very helpful in figuring out all the warranty problems for us as well as in informing us on everything we needed to know about our car. More