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Northside Honda - Service Center

San Antonio, TX

4.8
200 Reviews

200 Reviews of Northside Honda - Service Center

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May 27, 2024

The dealership was clean and efficient. However, the Service Advisor and his team recommended unnecessary maintenance repairs. These services aren’t recommended by Honda based on the mile More

by Caar4june
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jaime Anteola General Manager

May 26, 2024

Thank you Noah. Great Service. I will continue to service with north side Honda. Thanks again. More

by FNdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Noah delivered such a great experience! Jaime Anteola General Manager

May 26, 2024

Easy to find. Fast service. In and out in under an hour. Will return for next service. More

by BUGOSADAMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

May 26, 2024

Great experience and customer service! ! I live 5 minutes from another Honda dealer but I drive 25 minutes more to come to this dealership because of the customer service, More

by MNEAL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill service manager
May 29, 2024 -

Northside Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

May 26, 2024

From the moment I waked in I felt welcomed with a Good Morning I believe from the Service Manager (person has an office). I appreciate Noah my advisor going over what was going to be done and getting me a More

by jal93roadrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Noah and the team met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

May 26, 2024

Alexa and the service team did an excellent job servicing my Civic. I had several items serviced on my vehicle and the team performed everything perfectly and in a timely manner. Thank you! More

by Nathaniel M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

Thank you, Nathaniel, for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

May 25, 2024

This dealership will send you a text while they are working on your car to let you know what the results of their inspection are. They then make recommendations on what may need to be performed. More

by PATRICKLIPPMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

May 25, 2024

My appointment was scheduled quickly, the repair was completed in the time estimated and the cost was extremely reasonable. Everyone I dealt with was courteous and kind. More

by CYNTHIAOKEEFFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jaime Anteola General Manager

May 25, 2024

Sal was amazing and very helpful. Made everything easy and quick, I felt very comfortable with the purchase. Excellence! More

by CHAVIRAWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alsahin and Daniel Garcia
May 29, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

May 25, 2024

Thank you Noah for a great service. I really like to take my vehicle to you because the employees are courteous and efficient. More

by GLADYSMPWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jaime Anteola General Manager