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Northside Honda - Service Center

San Antonio, TX

4.7
156 Reviews
Call Service Center (833) 851-7484

156 Reviews of Northside Honda - Service Center

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May 11, 2024

It was the first time I have worked with Mark. He did a very good job. More

by RTRICHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Jaime Anteola General Manager

Helpful
May 11, 2024

Your customer representative is very informative and helpful in answering questions that I had. I will surely recommend your service department to others. More

by JRABAGO01195821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

Helpful
May 09, 2024

Mark at Northside is always very helpful. Always makes the appointments very easy and fast. More

by HAMANCHA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

Helpful
May 09, 2024

This dealership meets most of my needs. Their Service Department communication technology is great! I only wish they would honor other Honda dealerships competitive Service Specials coupons More

by happycamper24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Northside Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jaime Anteola General Manager

Helpful
May 09, 2024

Took my suv to get serviced and Mark was great! He took good care of the things I got done. More

by ileanaVelazquez14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Northside Honda responded

Ileana, Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Jaime Anteola General Manager

Helpful
May 09, 2024

Car was ready within 45 minutes! The lobby was clean welcoming and comfortable as I waited. More

by JJUNE871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Noah met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

Helpful
May 09, 2024

The people are Northside Honda are always attentive and always help me out with whatever I am there for. More

by PKERICT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Furst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

Helpful
May 07, 2024

This dealership has always been very professional and very accommodating to customers needs.Pleasing to do business with. More

by ALBERTA.HANDY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Northside Honda responded

Hello Alberta: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

Helpful
May 07, 2024

Lacey has been my GO-TO service agent since I moved to San Antonio from Los Angeles. She is highly educated in Honda's services and does a fab job at making sure we understand what is needed for our vehic More

by DERRICKJGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Northside Honda responded

Derrick, Thank you so much for your kind words for Lacey and for leaving us this wonderful feedback! Jaime Anteola General Manager

Helpful
May 07, 2024

Noah was very professional and very attentive kept me informed and visit went smooth and fast More

by RELEAZAR158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Noah and our team and don't hesitate to let us know if we can further assist. Jaime Anteola General Manager

Helpful
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