Northwest Autohub

Our sales rep John F. provided professional service making the whole process for my wife and I a friendly and easy process.Virtually no pressure just a very satisfying sa provided professional service making the whole process for my wife and I a friendly and easy process.Virtually no pressure just a very satisfying sales experience. More

My experience at Northwest AutoHub was nothing short of a nightmare. Not only was the customer service abysmal and the cars had "mechanical issues they "accounted for", their loan tactics were downright shad nightmare. Not only was the customer service abysmal and the cars had "mechanical issues they "accounted for", their loan tactics were downright shady. Despite having very good credit and income, they insisted on pushing me towards a high-interest loan with fees, claiming it was the "best deal" available. They didn't even ask for proof of employment or paystubs??? So if you know a bit about financing, that's a massive red flag. (For those that don't know, they essentially picked the first bank that accepted the application. Regardless of care about getting the best deal. Also, very risky and desperate bank loans.) I HAD to specifically ask they RE-RUN my application with my proof of income. How's that for a joke?? Lol They were clearly more interested in padding their own pockets than helping me secure a reasonable financing option. It's appalling how they take advantage of customers' trust and financial vulnerability. I would personally Steer clear of this dealership. I noticed a concerning issue with one of the tires on a vehicle I was considering. There was a noticeable bulge protruding from the sidewall, indicating a potential structural defect or damage. When I brought this to the attention of the salesperson, he contacted the manager. the manager brushed it off as a minor cosmetic flaw and said "the car sales price was adjusted to reflect the price of the car." Though, sidewall tire damage is critcal and very dangerous! However, as someone who values safety above all else, I found their dismissive attitude deeply concerning. It was clear they were more interested in making a sale than ensuring the integrity of the vehicles they were selling. I cannot emphasize enough This lack of transparency and disregard for customer safety is completely unacceptable. Not even the very shady pop-up car dealers are this bad. I strongly advise others to thoroughly inspect any vehicle they consider purchasing from this dealership, as their apparent indifference to potentially serious issues is deeply troubling. More

I strongly advise against conducting business with this dealership, especially if you are a veteran. As a disabled veteran, I have encountered repeated dishonesty from the sales manager, Robert. He attempt dealership, especially if you are a veteran. As a disabled veteran, I have encountered repeated dishonesty from the sales manager, Robert. He attempted to establish trust with me by claiming his children were serving in the navy, but given my experiences with him and the dealership, I find this difficult to believe. Despite making the lengthy journey from Seattle, I was consistently misled. After agreeing on a price for a Lexus, they violated the Fair Credit Reporting Act by running my co-signer's credit without their consent or signature, proceeding to sell the vehicle over the phone while I was en route with my co-signer to finalize the transaction, even after confirming with the sales rep that I was en route. Despite assurances from Robert, he continued to deceive me, falsely stating that the car had been returned to the manufacturer dealership for parts installation and to address a check engine light, even though the vehicle had already been sold the morning of. I ended up purchasing a new car from a different dealership, and the buying experience has been night and day compared to them. More

Worked with Ricky, he made buying there quick easy and painless...that was super nice since we live almost 5 hours away!there was no tricks....nothing out of the ordinary.....and the vehicle was in tip to painless...that was super nice since we live almost 5 hours away!there was no tricks....nothing out of the ordinary.....and the vehicle was in tip top shape just like we were told.......I feel like I wasn't sold a car....I feel like I bought a car that we wanted and he just helped direct us threw the process.....no xx More

Jany Blanco was the perfect salesman for us - No Pressure, just friendly casual relaxed assistance as needed. Plenty of space to explore, but there when needed. We highly recommend NWAuto Hub in M Pressure, just friendly casual relaxed assistance as needed. Plenty of space to explore, but there when needed. We highly recommend NWAuto Hub in Mount Vernon. Ask for Jany or Anthony. More

Good service friendly staff made car buying easy. I would definitely buy again from this car lot. I would definitely buy again from this car lot. More

I told Paval I had a loan. He ran a credit check, tried to get me to go with there financial services. Not happy! He ran a credit check, tried to get me to go with there financial services. Not happy! More

Pavel is an excellent salesman and the rest of the staff we met were great. Took care of my wife and I quickly this was the fastest car buying experience. Love the car. Will definitely by another vehicle fr we met were great. Took care of my wife and I quickly this was the fastest car buying experience. Love the car. Will definitely by another vehicle from Northwest Autohub More

I was initially worried about this dealership after seeing the score on this site, but after going in and introducing myself with the sales staff and management my worries were washed away. Pavel was m seeing the score on this site, but after going in and introducing myself with the sales staff and management my worries were washed away. Pavel was my first point of contact and he was extremely kind and helped me with every question. The management team of Geoff and Nathan have this store running like it should. More

Albby was really nice to work with! !! I got a car from a place in Burlington and the motor went out after a week. They didn’t do anything to help me but Albby let me trade it in to get !! I got a car from a place in Burlington and the motor went out after a week. They didn’t do anything to help me but Albby let me trade it in to get a different car. Thank you so much for helping me! More