Nucar Chevrolet of Lowell - Service Center

Lifesaving gamechanger Lisa Scibilia was a lifesaver. I needed urgent work on my car and she was able to squeeze me in on New Years eve at the last minute, and Vicky in serv Lisa Scibilia was a lifesaver. I needed urgent work on my car and she was able to squeeze me in on New Years eve at the last minute, and Vicky in service helped to make it possible for my car to be finished the same day so I had it for work on Wednesday! On top of that, she got me a 10% discount as well! Thanks again! More

Very unhappy customer Where do I start.... First of I came in 7:30am Monday morning to have the new remotes programmed for my 2019 Traverse. (Remote start) I was told th Where do I start.... First of I came in 7:30am Monday morning to have the new remotes programmed for my 2019 Traverse. (Remote start) I was told this would take 30-40 mins. I sat and waited just about 3 hours! What is the point of even making an appointment? Also while I was here I went to look for the registration to my vehicle that I never received. Since I was there so early the only person in the showroom was Brian (sales manager). He told me he couldn’t find it and would figure it out and get back to me. I went to sit in the service waiting area. About and hour later my salesperson came over with new plates, registration and a screw gun in his hand. Said that he would be putting the new plates on the car. Wait, what?!? I had the Mrs. driving this car around for 10 days. The vehicles was not even registered! MA gives you 7 days if you have sold the other vehicle. Not 10. On top of all this they told my insurance against they would be transferring the plates, so come to find out 3 days later I have 2 vehicles registered and insured because nobody did the plate return to cancel the previous vehicle. What a xxxx joke! I didn’t even get an apology for this mess More

Always great I’ve been using Lannan for service for years. Always a great experience! Everyone is always so nice and very helpful. Scott Machado is a great mechani I’ve been using Lannan for service for years. Always a great experience! Everyone is always so nice and very helpful. Scott Machado is a great mechanic. More

good people, solid work. Made it painless to have service done. Excellent staff and product. Professional approach and complete customer care. Would highly recommend this orga Made it painless to have service done. Excellent staff and product. Professional approach and complete customer care. Would highly recommend this organization to anyone looking for chevys or Chevy service. More

Another great experience. The service is excellent and all the employees are friendly and helpful. Thank you for the great service. I will recommend you to all my family and The service is excellent and all the employees are friendly and helpful. Thank you for the great service. I will recommend you to all my family and friends. More

Quick and easy Quoted an hour and was just a few minutes over and couldn’t be happier had a nice waiting area for me and the boys Quoted an hour and was just a few minutes over and couldn’t be happier had a nice waiting area for me and the boys More

Oil change and tire rotation was done in an hour. I am always pleased. Staff is always very friendly and the waiting area is always kept clean. and tire rotation was done in an hour. I am always pleased. Staff is always very friendly and the waiting area is always kept clean. More

AVALANCHE REPAIR Had some issues with my 16 year old Avalanche which I love. Mark was my contact and he was so very helpful in determining whether to have some very c Had some issues with my 16 year old Avalanche which I love. Mark was my contact and he was so very helpful in determining whether to have some very costly repairs to an older vehicle and offered some awesome suggestions on what to do next. Very personable and professional, and a very big help. Give him a raise! Too bad Chevy doesn't still make the Avalanche anymore, definitely would have considered buying a new one. More

Quick and Easy Dropped off my Traverse for routine oil change and maintenance and went to grab a bite to eat and it was done before I got back. Excellent for keepin Dropped off my Traverse for routine oil change and maintenance and went to grab a bite to eat and it was done before I got back. Excellent for keeping me on time and my vehicle is great. More

excellent as usual had a great experience as always. Mark took great care of me. Was told car would take about an hour and it was done on time. Had a nice conversatio had a great experience as always. Mark took great care of me. Was told car would take about an hour and it was done on time. Had a nice conversation with Mark as I was being checked in. The service here is outstanding. This is why we always take our vehicles here for service. We also purchase our vehicles from Lannon. Thanks again for taking the time to take care and answering all of my questions. More