Nucar Honda of Westford

I service my vehicle here and the service department has been great but the sales department is clearly lacking some leadership. They contacted me to give me an offer on my CR-V and I made an appointment t been great but the sales department is clearly lacking some leadership. They contacted me to give me an offer on my CR-V and I made an appointment to test drive a new car. I was texted about 15 minutes prior to the appointment, saying that they were running late. We were okay waiting but walked out after 45 minutes of waiting with no contact. I received a text about 20 minutes later, asking if I had been helped and when I said that I wouldn’t be able to come in during the week, I was ignored for two weeks. I purchased from a different dealership and just received a text from Boch Honda West, asking if I wanted to reach out about their inventory. They lost a sale and I’m inclined to maintain the new car elsewhere. More

I went to visit this dealer after I saw an internet postings for Honda Ridgeline pricing. When I got there, the sale person was very nice and tried his best to help. But when the manager came, he told postings for Honda Ridgeline pricing. When I got there, the sale person was very nice and tried his best to help. But when the manager came, he told me that the postings were at another dealer. I asked for the internet pricing and was willing to wait for the color I wanted. He came across as rude and mean. Another manager told me later that he will call around and will get back to me. Guess what, they didn't even after a reached out to them. DON'T WASTE YOUR TIME WITH THIS DEALER. I bought a Ridgeline at another dealer and got a better deal!!! More

I purchased a new Honda Hybrid CRV in March and the car is awesome. Thank you. The experience still reminds me of one of the worst nightmares. The finance team requested me to sign papers that they were is awesome. Thank you. The experience still reminds me of one of the worst nightmares. The finance team requested me to sign papers that they were not aware. I was making that purchase as a sole-proprietor and they missed to learn the process. As a result, I had to go to the RMV multiple times, they asked me to pay extra money, and I wasted numbers of hours with many unexpected trips to the dealership. After a month, we all understood that stepping into that showroom was very unpleasant for me. One of the managers tried making it up with a free first oil change. There was no undo. Today, in September, I learnt that the nightmare isn't over. My address was typed incorrectly for doing the SSN verification. I clearly recall telling them the city was wrong and they said not to worry about it. The guy entering the address in computer typed 18 instead of 19 as my written street address. Obviously, that caused more trips to the dealership at that time to rectify. I didn't realize it would have impacted my SSN verification in future. Here we are. My work verification for SSN shows that incorrect address reported on March 8th, 2022. More

Excellent customer service with David Belanger. Made me feel very comfortable with my first car purchase in thirteen years. I feel as though I was dealt with very fairly. I will definitely look for Made me feel very comfortable with my first car purchase in thirteen years. I feel as though I was dealt with very fairly. I will definitely look forward to coming back again. Thank you for all your help. More

pleasant staff made me comfortable right away ,made every effort to locate truck for me ,i will be back effort to locate truck for me ,i will be back More

Bought my 5th New Honda Pilot loved the vehicle and the service at Boch Honda West , thank you Kevin Cregg for making my experience a positive one as usual , my family buys all their cars from Kevin for ov service at Boch Honda West , thank you Kevin Cregg for making my experience a positive one as usual , my family buys all their cars from Kevin for over 20 years now always a great experience , delivers straight to my home never have to come into the dealership a real Professional, thanks again Mary Kay More

Purchased my first Honda CR=V. Very impressed with all the personnel I came in contract with; especially, Richard Petroff (Sales) and James Hudson (Finance). Rick was very knowle Very impressed with all the personnel I came in contract with; especially, Richard Petroff (Sales) and James Hudson (Finance). Rick was very knowledgeable, pleasant, and great working with him. He explained all the ins and outs of the new vehicle; answered all my questions (and I had a few). Thank you for a great experience. I would recommend Boch Honda West. More