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Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville

Castroville, TX

Overview
Reviews
4.7
219 Reviews
Call Dealership (210) 890-6989
View Awards

1950 US Hwy 90 E

Castroville, TX

78009

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Showing 219 reviews

May 16, 2024

Went in for a recall and I got an estimate for items that my truck needed repairs for Close to $8,000dollars. When I questioned the $6,400 to replace the casket to the timing chain cover, I was told that the More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
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May 14, 2024

Not happy w my service on 11 may 24. Appt at 8 and left at 12 for a oil change and bad service. More

by worldwarz1964
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Orlando
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May 14, 2024 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville responded

Customer satisfaction is our top priority and I'm sorry to see that your experience fell short of our five-star standards. If you'd like to discuss your concerns in greater detail, please feel free to contact me anytime - we value your feedback. Thank you, Daryll Gremillion - General Manager - 210-890-6989

May 14, 2024 -

worldwarz1964 responded

I would entertain you calling me. Ive done all i can do to not waste more time on the phone complaining. 2107199123. John Pope Trk is under susanna pope

Helpful
April 19, 2024

They are knowledgeable and professional, explain everything step by step. Kept us well informed on the service through and through. Friendly and timely. More

by Yamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Bustaman
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Apr 19, 2024 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville responded

Yamie, we're delighted to know that our team at Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville provided you with a knowledgeable and professional service. We appreciate your feedback!

Helpful
March 21, 2024

Very serviceable! I would definitely go back to him for my purchases nicknamed ‘Dino.’ But his name is Zackary More

by Ester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zackery “Dino”
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Mar 21, 2024 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville responded

Ester, we're glad to know that Zackary provided you an excellent experience at Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville. We look forward to assisting you again in the future!

Helpful
March 17, 2024

Nyle has integrity and wants ro do the best for their customers. They treat you like family here. More

by symary2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Iglesias
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Mar 18, 2024 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville responded

Thank you for your confidence in Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville, and for your business. We are grateful to have you as a customer!

Helpful
March 17, 2024

Very helpful with my situation. Was able to drive away with a truck to keep on working. Thanks for the help. More

by artemiogonzalez707
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Iglesias, Dennis
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Mar 18, 2024 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville responded

We're glad to know our team at Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville was able to assist you in getting a truck. Thanks for your review and happy driving!

Helpful
March 01, 2024

Nyle Maxwell has always taken great care of our Jeep when we bring it in for service. This time was for an oil change and tire rotation. More

by oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keagan
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Mar 01, 2024 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville responded

We're glad to know that you've consistently had great experiences with our service department at Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville. Thanks for trusting us with your Jeep's maintenance needs!

Helpful
March 01, 2024

Went in for annual inspection ans the customer service was outstanding. From beginning to end a great experience More

by jlester1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keagan
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Mar 04, 2024 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville responded

Thanks for the feedback! We're glad to know your annual inspection went smoothly at Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville. Looking forward to seeing you next time!

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February 09, 2024

Ready to take my truck for oil change at appointed time. Friendly, courteous, professional people. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keagan
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Feb 09, 2024 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville responded

We are so happy that our Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville team earned your five stars. Thanks, Carlos!

Helpful
February 09, 2024

Worst service we have ever experienced. We needed a sensor changed, something that should have only taken a day or 2 turned into 10 days. Very poor communication. I should have known the mo More

by nikkilynntaz
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron
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Feb 09, 2024 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville responded

I'm really sorry to hear about your experience. We strive for excellent customer service, and it's clear we fell short here. Your feedback is crucial in helping us improve our services and communication with customers like you. If you're open to discussing this further, please reach out at your earliest convenience so we can address any issues directly - Thank you, Daryll Gremillion - General Manager - 210-890-6989

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