O'Fallon Buick GMC - Service Center

Service guys awesome. Took care of us without any hassle. I have had awful service at other places. Not here. We will be back. Took care of us without any hassle. I have had awful service at other places. Not here. We will be back. More

Would not recommend for tire rotations. My tires were rotated but rebalance was not completed. Upon driving on highway after rotation I experienced significant shake/vibrations in my steeri My tires were rotated but rebalance was not completed. Upon driving on highway after rotation I experienced significant shake/vibrations in my steering wheel and entire truck at speeds 50mph+. I brought back to service center immediately and was told a rebalance was not performed when they did the rotation and I would need to schedule an appt. When your service department does not perform service correctly resulting in something that could cause wrongful tire wear & damage, they should immediately resolve the issue. I have travel to do and can’t wait for a scheduled appt, so I took it to Discount Tire who free of charge took a look…they found that the front wheels were significantly off balance (post your rotation) and also that the lug nuts were not torked correctly causing the wheels to not be sitting flush on the hubs. . More

Great experience. Blake was great to work with. Excellent communication. They are doing great things at O'Fallon Buick GMC. Blake was great to work with. Excellent communication. They are doing great things at O'Fallon Buick GMC. More

They have a great service team. They are flexible with scheduling. I highly recommend them for all service needs. They are flexible with scheduling. I highly recommend them for all service needs. More

The service writer Joe was courteous and helpful. The dealership waiting area was pleasant and easily accessible to condiments and other facilities. The dealership waiting area was pleasant and easily accessible to condiments and other facilities. More

Needed the blower replaced on my Chevy Cruze. Service Advisors Joe and Nik and Service Department Manager Don, were, as usual, very friendly and professional. Little bit of a glitch picking up Service Advisors Joe and Nik and Service Department Manager Don, were, as usual, very friendly and professional. Little bit of a glitch picking up the parts to fix the blower but it was an issue beyond the control of the Dealership. Nik and Don kept me in the loop on the progress picking up and installing the part. Service Department is the best! More

Great work! The service technician was phenomenal and the job was done to perfection. Highly recommended. The service technician was phenomenal and the job was done to perfection. Highly recommended. More

Awesome job! The technician was very polite. I love that, very informative and helpful. Everyone I came in contact with was very nice. My husband and I even got a The technician was very polite. I love that, very informative and helpful. Everyone I came in contact with was very nice. My husband and I even got a chance to see Justin the young man that sold us our truck. So far I love that I dealt with O'Fallon Buick GMC and I will coninue doing so.. More

Always good service and friendly people. I will continue to use OFallon Buick GMC for service on my car. I will continue to use OFallon Buick GMC for service on my car. More

Everyone at this dealership is so pleasant and easy to work with. They take “Customer Care” seriously. I was treated very well. Nik explained everything that was done to my car in a very professional an work with. They take “Customer Care” seriously. I was treated very well. Nik explained everything that was done to my car in a very professional and pleasant manner. Every other dealership should use you as a role model for great customer service!!! More