O'Steen Subaru of Valdosta - Service Center

Ben and the rest of the guys in service are the best. So professional and helpful. When they do work on my WRX I know it’s done right. So professional and helpful. When they do work on my WRX I know it’s done right. More

Justin Marx is AWESOME We were traveling on I-75 and the Check Engine light on came on. We called O'Steen Subaru and talked to the amazingly cheery Charley Lamonta on the ph We were traveling on I-75 and the Check Engine light on came on. We called O'Steen Subaru and talked to the amazingly cheery Charley Lamonta on the phone. She give us directions to the dealership. As we arrived, she greeted us with a smile. Then, we met Justin Marx, Master Technician and felt we were in good hands. Justin delivered outstanding service. Just a mile off I-75, O'Steen Subaru of Valdosta helped us in our time of need. Charley Lamonta and Justin Marx exceeded our expectations More

Great service for a traveler. Driving home from Naples to Wisconsin our 2014 Outback low oil light went on while still in Florida. Having another 1,100 miles to drive, half of it o Driving home from Naples to Wisconsin our 2014 Outback low oil light went on while still in Florida. Having another 1,100 miles to drive, half of it on a Sunday when open service departments may be hard to find, we decided to stop at the next Subaru dealer. That was OSteen Subaru of Valdosta, GA. Pulled in and James Cochran met us at the car. We explained our concern, he said they would check it out right now. Showed us to the waiting area, said there would be no paperwork unless he saw a problem. The oil was “on the line.” He topped it off, no charge. And we were on our way on 10 minutes. Not living in Valdosta we can’t patronize this dealership. But we hope others in the area read this and do support them. Thank you from Wisconsin. More

Service & Sales Working Together to Go Above and Beyond On our way back from FL to Atlanta we had a problem with our hatch closing after opening it at a rest stop. Subaru of Valdosta was the closest Subaru On our way back from FL to Atlanta we had a problem with our hatch closing after opening it at a rest stop. Subaru of Valdosta was the closest Subaru dealership on our way home. We spoke to Emily on the phone and she said to bring it in and they'd see what they could do to help us. We had it tied using rope from a beach tent. Ben Wilson the Service Manager took a look and the part we needed wasn't something they keep in stock. He got with JR Willoughby the Sales Manager and they pulled a part from a new Subaru and fixed ours in about an hour. This got us back on the road feeling safe and we didn't have to worry about taking time off from work the next day to fix it. It was all covered under warranty and this being our 1st Subaru Forester which we love made us so proud to be a Subaru owner. Even when you have a little trouble, Subaru dealers like this one stand behind the product and show they really care. What a nice, friendly, and caring staff. Wish we had bought our Subaru from them!!! More