Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
O'Steen Volkswagen
Jacksonville, FL
125 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 125 reviews
April 26, 2016
Renewing my lease As a new resident it was important to have a dealership I was comfortable with I had the pleasure to work with Engels Zapata & Brian Blanchard, who ma As a new resident it was important to have a dealership I was comfortable with I had the pleasure to work with Engels Zapata & Brian Blanchard, who made the whole renewal a wonderful experience. All members of the O'Steen VW team from beginning to the end of the transaction (Martha) were exceptional , they made you feel like family. I look forward to a long association with O'Steen VW. More
by Janet Villano
Employees Worked With
Engels Zapata, Brian Blanchard & Martha Kates
Helpful March 12, 2016
great dealership Brian Blanchard, David,Schomp and Eddie Atkinson are excellent. They were very helpful in purchasing of are car. Best dealership and sales people in t Brian Blanchard, David,Schomp and Eddie Atkinson are excellent. They were very helpful in purchasing of are car. Best dealership and sales people in town. More
by gators
Employees Worked With
Brain Blanchard,David Schomp and Eddie Atkinson
March 14, 2015
The personal touch Wanted a specific model and O'Steen's was very accommodating. They took the time to get the car we wanted and after 18 months after the purchase we a Wanted a specific model and O'Steen's was very accommodating. They took the time to get the car we wanted and after 18 months after the purchase we are still delighted with the car and this dealership. We highly recommend O'Steen Volkswagen. More
by redchevy
Employees Worked With
David Shomp
August 04, 2014
3-Time Customer I am a 3 time customer at O'Steen VW. I continue to go with this dealership because the whole crew is very nice and accommodating. I would recommend g I am a 3 time customer at O'Steen VW. I continue to go with this dealership because the whole crew is very nice and accommodating. I would recommend going with these guys if you are in Jacksonville looking for a new VW. More
by tommyhobin
Employees Worked With
Tim Dalton, Brian Blanchard, Bill Olive and Tom O'Steen
August 14, 2012
Went to dealer for ride issue on brand new 2012 VW Golf TDI, The service MGR rode in the car he said he felt the problem. After working on on this issue 4 times they come to the conclusion that it was "nor TDI, The service MGR rode in the car he said he felt the problem. After working on on this issue 4 times they come to the conclusion that it was "normal" for a manual shift diesel to shimmy at certain speeds. Also Had to take my car to independent tire dealer to have my Tires rebalanced each of the four times that they worked on it. After the first oil change I found my car with an oil puddle in the pan that covers the bottom of the engine, The nut for the filter was rounded off, And I was told that NOBODY cleans the dirt from around or under the filler cap. It also took three times of taking my car to this dealer to get a simple washer nozzel service bulletin repaired. Funny that that in my 30 years of driving manual diesels I've never noticed this, Or in the other two 2012 Golf TDI's that I Have driven. I must really be that idiot after all. More
by spud2012
Employees Worked With
several
