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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
121 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 121 reviews

April 25, 2024

The staff is very kind, helpful, attentive and courtesy. Jacob was very knowledgeable and patient whike we decided on the vehicle we wanted. This is our second vehicle from here and love it!!! Thank you O'S More

by Naivoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Zreineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

O'Steen Volkswagen responded

Thank you for sharing your positive experience with us! We're delighted to hear that Jacob and our team provided you with knowledgeable, patient, and attentive service during your visit. It's wonderful to know that you've chosen us for your second vehicle, and we're glad to hear you love it! /MM

Helpful
April 24, 2024

Excellent customer service. The GM, Chuck personally thanked me for buying from them. He and the salesman Trey helped pull off surprising our 16 year old with her new car also T More

by kbertran0911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Wrye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

O'Steen Volkswagen responded

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had such a positive visit and that our team, including Chuck, Trey, and Terrence, helped make your surprise a memorable one. /MM

Helpful
April 12, 2024

My car buying experience at O'Steen Volkswagen dealership was made even better by the outstanding service provided by sales rep Jacob and Rob from finance. Their professionalism, attention to detail, and ded More

by colinj63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Zreineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

O'Steen Volkswagen responded

Thank you once again for choosing O'Steen Volkswagen. We appreciate your business and look forward to serving any of your future automotive needs. /MM

Helpful
April 10, 2024

Osteen was great. They were able to put me in the car that I wanted with no issues. More

by TREINERT25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

O'Steen Volkswagen responded

We are thrilled to be able to seamlessly help you find the car you wanted! /MM

Helpful
April 10, 2024

Marc and Jacob were professional, courteous, and honest. Such a pleasure dealing with this dealership and their entire team from sales, to managers, to the finance team! More

by Rebecca A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Zreineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman in Finance that’s birthday is 7/16
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Apr 15, 2024 -

O'Steen Volkswagen responded

Rebecca, Thank you for your wonderful review! We're so pleased to hear that Marc, Jacob, and the rest of our team made your experience at our dealership such a positive one. /MM

Helpful
March 14, 2024

They have the best customer service Marc was very helpful! We are very pleased with the car. More

by d_bides
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

O'Steen Volkswagen responded

Thank you for your feedback! We're thrilled to hear that Marc provided you with excellent assistance and that you're happy with your new car. /MM

Helpful
March 12, 2024

Quick and easy transaction. Salesman Marquis Bradford was very well informed about the car I was buying and took the time to convey that information to me. More

by kajachapman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquis Bradford
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Mar 14, 2024 -

O'Steen Volkswagen responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience at our dealership and that Justin and Anthony were able to assist you efficiently. Providing excellent service is our top priority, and it's fantastic to know that our team members exceeded your expectations. /MM

Helpful
March 07, 2024

Marc and others helped me to get out of a bad situation and into a great vehicle. More

by kristinp1312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

O'Steen Volkswagen responded

Kristin, I am so happy to hear that we were able to help you move forward! /MM

Helpful
March 06, 2024

Very flexible in terms of negotiating. Highly polite staff. Was a real pleasure working with. More

by KRIS.KUCZKOWSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Zreineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wilson
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Mar 08, 2024 -

O'Steen Volkswagen responded

Kris, We sincerely appreciate you sharing your positive experience with us. It's our priority to ensure every customer receives the best possible service, and your feedback is of great significance. We look forward to welcoming you back soon! /MM

Helpful
February 29, 2024

Jacob was very helpful and didn’t pressure us into buying a car we didn’t want More

by benvol1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Zreineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

O'Steen Volkswagen responded

Thank you for taking the time to share with us your positive experience at O'Steen VW of Jacksonville! /MM

Helpful
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