Read Reviews ODaniel Automart/Mazda

ODaniel Automart/Mazda

ODaniel Automart/Mazda

4200 Illinois Rd
Fort Wayne, Indiana 46804


Sales: (260) 434-4200
Service: (260) 434-4200
Parts: (260) 434-4200

ODaniel Automart/Mazda
Manufacturer: Mazda

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.6

24-Month Rating

based on 256 reviews

4.9

4.9 out of 5

297 lifetime reviews

ODaniel Automart/Mazda

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Certified: ODaniel Automart/Mazda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, ODaniel Automart/Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About ODaniel Automart/Mazda

Make yourself at home. Whether your’re ready to buy or just thinking about it, we have tools on this site to help you with all aspects of buying a car. Browse our inventory, get a quick credit check or view our specials here at O'Daniel Mazda.


Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Mazda of your choice. At O'Daniel Mazda, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or pre-owned, we're here to help with your vehicle search. Our well-stocked inventory includes popular Mazda models, including RX-8, MAZDA3, CX-7 and Tribute. Wherever you live in the Fort Wayne area, or if you're driving from Huntington, Auburn or Decatur, we’re ready to serve you.

Commitment to customer care at O'Daniel Mazda doesn't stop with your vehicle purchase. Our Fort Wayne Mazda Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Mazda or other brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Cable TV Television
Children's Play Room Vending Machines
Customer Lounge Area After Hours Drop-Off
Drive-In Service Cable TV
Free Coffee Children's Play Room
Free Drinks Customer Lounge Area
Free WiFi Free Coffee
Instant Financing Free Drinks
Laptop Computers Parts Store
Parts Store Television
Shuttle Service Vending Machines

sdeneve
5/18/2013 4:34:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric SmithEric Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Automart/Mazda:

My overall experience with the dealership was great! I had been looking for an older vehicle to drive with good gas mileage, yet being for my children and I. Eric did a wonderful job and was not pushy! I would recommend going to see Eric and the others at ODANIEL for kind service and overall they will treat you right and your wallet with respect!

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hspolty
5/17/2013 1:52:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Junior HammondJunior Hammond
Todd JacquayTodd Jacquay
Matt TillapaughMatt Tillapaugh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Automart/Mazda:

This dealership is AMAZING! I went in to drive the CX-5 (which I love) and Matt greeted me at the door. He is a great guy, very knowledgeable, friendly and not at all the typical "car salesman". He took me out for a test drive and explained all the great features in the CUV. I told him I thought it was a great fit and they went to work on putting together a very fair deal. Matt left for vacation the morning after we signed for it and his teammate Jr took me through the car the next morning (it was too late the night we bought it, we wanted everyone to go home!). Jr took over an hour to explain the manual (what some of the nights mean, where to find things), hooked up my iPhone, called to get my trial of Sirius started, got all the auto settings to my preference and sent me away. He did not benefit directly from the sale and still took all this time with me to go over the car to make sure I was comfortable. The Mazda team (including their great Business Manager Todd- who went out his way to find a buyer for our trade-in by calling a bunch of his contacts) should be commended on their laid back, no pressure approach to a very intimidating process.

I drove most of the cars in this class (some a couple of times) and the Mazda CX-5 surpassed them all. It is the best value for the money, best MPG (23 in the city!!!), and loaded with features that would cost $2-$5k more on other vehicles (Escape, Rogue, Tiguin, Compass, etc). Combined with the winning team at O Daniel Mazda, this was the best purchase I have made in a long time. Visit them and take a look at Mazda, they are doing some great things!

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JeffStacymiller
5/16/2013 8:54:27 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeremiah  LoweJeremiah Lowe
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Automart/Mazda:

Jeremiah went out of his way to make us feel valued. He searched out the right vehicle for us. The first one he presented to us was the one we purchased. That was easy for us!

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JohnNinja
5/16/2013 11:46:31 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeremiah  LoweJeremiah Lowe
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Automart/Mazda:

Working with Jeremiah, was a breath of fresh air. He was professional and friendly, and really worked hard to get us a great deal. Even after the sale of the Mini Van, that we got we talked about how great of deal we got and that He went over and above along with the O'Daniel Mazda store team to help get us into our mini van. If your looking for a used or new car, mini van, or truck, Jeremiah is a sales men that works for you. Will be coming to him again for the next car we get. He is a 5 star sale men

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guin221
5/16/2013 9:54:32 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ryan KeeblerRyan Keebler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Automart/Mazda:

I knew what I wanted going into the dealership and Ryan was awesome!! He got me what I wanted at a great price and also helped my daughters to look at things. He was very helpful and friendly!

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Staciebellam1992
5/15/2013 5:38:34 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeremiah  LoweJeremiah Lowe
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Automart/Mazda:

Jeremiah went above and beyond to get me a great deal & take care of me through the process! He made sure to put gas in my new car & even hand washed it before I left since it was after hours.

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rlzeddis
5/15/2013 11:05:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ryan KeeblerRyan Keebler
Jesse MooreJesse Moore
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of ODaniel Automart/Mazda:

Ryan was great. He was very patient, friendly. We had a hard time trying to decide between a SUV and a Mazda6. He never pressured us at all. We chose the Mazda6. Thanks Ryan you will have a great future ahead of you.

Thanks Linn and Rita

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Smithjj06
5/13/2013 10:12:42 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Heinrich HilgerHeinrich Hilger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Automart/Mazda:

Heinrich did an awesome job finding a way for me to get into the Jeep I wanted. He continually followed up with me and made sure we were both on the same page. He made the buying experiance easy!

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sdglassley
5/12/2013 9:19:22 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrothersGeorge Brothers
Todd JacquayTodd Jacquay
Matt TillapaughMatt Tillapaugh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of ODaniel Automart/Mazda:

My experience with O’Daniel was very good. I had pretty much settled on a CX-5 based on my research of various Internet sources. When I stopped by O’Daniel I was met by Matt. I let Matt know what I wanted and what my color options might be. I indicated I was a few weeks away from a purchase. Matt showed me a CX-5 and demonstrated some of the various options. Over the next few weeks Matt located cars not on their lot that my meet my needs. He kept me informed with no pressure to purchase. We I was ready I came back and test drove a car on the lot that happened to be perfect. Matt and Todd work a deal that was fair. The finance meeting with George was simple, quick, and no pressure to purchase other items. Then after the purchase, Matt made sure we understood all the operational features or the car and gave us a basic understanding of the accessories. I would certainly work with Matt and the team again.

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EShearer
5/9/2013 3:59:41 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt TillapaughMatt Tillapaugh
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of ODaniel Automart/Mazda:

Matt Tillapaugh made me feel good about this car. He was very informative and not over-anxious (not pushy) to make a sale. I really appreciate his knowledge and attitude which made this a very positive experience. And, I will look him up the next time I'm in need of a new-used vehicle.

Thank You!

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