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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,164 Reviews

2,164 Reviews of Oak Lawn Toyota - Service Center

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April 22, 2013

Came in with a repair problem the morning of the storm and was really on edge since I had run over something and was expecting the worst. Steve got my vehicle in very quickly, and once the mechanic had de More

by Ramp0810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2013 -

Oak Lawn Toyota responded

Dear Ramp0810, Thanks for writing your kind review of Oak Lawn Toyota's Service Department! We're glad we were able to get you in and out before the big rain storm on Thursday! We always strive at earning our customer's 100% Satisfaction, and we hope to continue to ensure your satisfaction when you're here at Oak Lawn Toyota. Please let us know how we can best assist you in the future. Sincerely, Oak Lawn Toyota Management

February 11, 2013

Oak Lawn Toyota's service department always goes out of there way to explain exactly what needs to be done to my vehicle and the costs associated. Haven't had a bad experience there. More

by KK14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2013 -

Oak Lawn Toyota responded

Thank you so much for your service business, and your kind review, KK14! We truly appreciate your loyalty to Oak Lawn Toyota, and we strive to get you #1 Service and Satisfaction with each visit. Please let us know if there is anything we can do to continue improving our service in the future. Thanks again, and have a great day! -Oak Lawn Toyota Management

June 05, 2012

Replaced a cabin filter on wifes canary..charged he 50.00 for the same filter I replaced 2 weeks prior.I called to complain girl said a manager would call back..never did More

by et60629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
February 08, 2012

From this dealership get everything in writing because verbal promises are not kept. If you have a problem, phone calls are not returned and e mails are not responded to. Subpar customer service, espec More

by kevinbaer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Al Leon
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