Oakes Kia

I had gotten JR's name from the internet, when I started to figure what I was going to buy. Since my car had just been totaled in an accident. He called a few times, and each time I really was not started to figure what I was going to buy. Since my car had just been totaled in an accident. He called a few times, and each time I really was not home. He was very nice and professional to my 91 year old Father who lives with me. I made Jack Miller my first stop. When JR and I met we discussed my financial situation and he appreciated my honestly. He then told me that he thought he could get me in a new car rather than used. We looked at the options, and elected the Forte, it has so much more room than my Rio, and with getting Dad in and out, makes it so much more easy. The financing was approved, and my payment was below what I had expected. I am really glad that I met JR, who was a non pressure sales person, unlike the guy from Enterprise car sales, who kept called and acted like a press hard fast sale person. I will tell anyone who asks about my experience at Jack Miller and have them be sure to ask for JR. More

My experience was great. Everyone was super nice and not pushy at all. They wanted to do whatever they could to get me a great deal!!! Would definitely recommend them! pushy at all. They wanted to do whatever they could to get me a great deal!!! Would definitely recommend them! More

I inquired online about purchasing a new Kia and had an immediate response from Greg. He was very helpful and full of information. Later that week when I called in and had a few more questions I spoke to S immediate response from Greg. He was very helpful and full of information. Later that week when I called in and had a few more questions I spoke to Sal. He was great about going through everything I was looking for and followed up our phone call with an email to make sure he had answered all my questions. We also set an appointment for me to come find what I was looking for and take a test drive. When I arrived Sal was busy with another customer and directed me and my husband to work with Adriano. Adriano explained he was new but would love to help us out. He helped us fill out everything and answered every question we threw at him with ease. I told him what car I wanted and he did not even hesitate. He said he would do whatever he needed to do to get us in the car we wanted and he did. He went with us on our test drive and explained every feature of the car. He even showed us his own vehicle which was the same model as ours and told us how much he also really enjoyed it. In no time flat we were driving away in a brand new 2013 Kia Forte Koup. I did not think that we would be able to do a brand new car but they delivered as promised. It was a great experience and I will be back to buy my next vehicle. More

I am sold on Jack Miller Kia. Gary the sales manager worked very hard and went above and beyond the call of duty to get me out of my current vehicle and into a new 2014 Kia Sorento, with payments under worked very hard and went above and beyond the call of duty to get me out of my current vehicle and into a new 2014 Kia Sorento, with payments under my budget. Sal Termini was one of the best salesmen I have ever encountered. As a single mom, my budget is very important. They made the usually stressful process of buying a vehicle, a very pleasant one for me. I will give them my business in the future and will refer others. Customer service is everything, and they certainly have some of the best at this dealership. The finance person greeted me two days later by name, went I went back to drop off a spare key fob. That was appreciated. More

My overall experience was very simple, quick, and they treated me with respect and professionalism!I will definetly be a repeat customer:)) I am a single mother recently divorced and they made me feel ve treated me with respect and professionalism!I will definetly be a repeat customer:)) I am a single mother recently divorced and they made me feel very comfortable, not once did I feel pressured! Also the environment was very fun and pleasant! More

I had a positive, straightforward sales experience from start to finish with Jack Miller Kia. I received an instant response on my internet inquiry from Adriano. Grey Weyerauch was very responsive and in start to finish with Jack Miller Kia. I received an instant response on my internet inquiry from Adriano. Grey Weyerauch was very responsive and informative as well. All of my questions were answered promptly and respectfully via email and just a couple phone calls. They said they would beat ANY dealer's price on my new KIA Sorento, and they did. They honored everything they said they would. Even went out of their way to get the car that I wanted, down to the specifics. Once the deal was made, Adriano took his time explaining every single feature of the vehicle. Even the finance piece was very quick and easy with Elford! I hope to bring more friends & family here for their vehicle purchases! More

Greg gave me immediate feedback when I was researching Greg gave me immediate feedback when I was researching cars online. JR and Sal gave me phone calls within the next day to ask me to come in so they Greg gave me immediate feedback when I was researching cars online. JR and Sal gave me phone calls within the next day to ask me to come in so they could help me find the right car "for me." I was very comfortable with both salesmen and felt they helped get me the best deal possible for my trade in. I walked away with a new vehicle and am very pleased. This is not the first vehicle I have purchased from Jack Miller Kia.... I have had a Kia Sportage and a Kia Optima... and was very pleased with both of those vehicles. I am very happy with the transaction we made today! Thank you!!! Sincerely, Pam S. More

Horrible customer service in their service department. They don't do what they say they do and make you wait over an hour for an oil change. like you have nothing else to do. Check your fluids because the They don't do what they say they do and make you wait over an hour for an oil change. like you have nothing else to do. Check your fluids because they SAY they top off all fluids but they don't. They don't care about the customer and they don't hide it. Chris the manager was RUDE and very Unprofessional and basically called my husband a liar. Will never go back and will encourage people not to spend their money at Jack Miller. I will take my car for any service that is needed to Shawnee Mission Kia. I will not tolerate being treated like that. I am the customer and the service department at Jack Miller needs to remember that the customer is the one that pays the bills. More

Greg and Adriano went over and beyond for me in my purchase of a 2013 KIA Rio. All of my communication was done via text or e-mail (my preference because of its convenience). I had a couple of hiccu purchase of a 2013 KIA Rio. All of my communication was done via text or e-mail (my preference because of its convenience). I had a couple of hiccups on my part, but both Adriano and Greg were more than willing to work with me. I was very impressed with Adriano's professionalism and wealth of knowledge about vehicles. Again, very pleased with the service and purchase overall! More

I had an appointment with the Internet Salesman Adriano on 5/17/13, he was very good in explaining everything, very professional, friendly, and courtesy. I was there for a few hours longer than anticipate on 5/17/13, he was very good in explaining everything, very professional, friendly, and courtesy. I was there for a few hours longer than anticipated due to the challenge of my situation, but overall I did come out with a 2013 Kia Soul to help me get back on a positive track. I would recommend anyone to visit Jack Miller Kia. My experience was pleasant for a change, I had previously contacted other dealerships, I won't mention a name but they pretty much gave me the run around, and they showed no good customer service whatsoever. Anyway I'm glad to have purchased my first Kia and plan on purchasing another down the road. Thanks Jack Miller Kia (Adriano)! More