Oakes Kia

Dustin has been great to work with. The finance guy, on the other hand, was trying to sell us on all of this extra insurance that was unnecessary. Even though we told him we weren’t i The finance guy, on the other hand, was trying to sell us on all of this extra insurance that was unnecessary. Even though we told him we weren’t interested he just kept pushing and kept trying to sell us the same stuff. This went on for at least 20-30 mins until I asked for a break. He almost cost Dustin the sale! We finally were very blunt with him and he finally dropped it and proceeded with the process of us completely the sale. My only suggestion is that the finance people know there audience better and understand when “no” is going to mean “no” for a customer. I have been very pleased with my overall experience with Kia especially because I really only have to go to Dustin if I have any issues and he has been extremely diligent about following up and completing things in a timely manner. We had a couple hiccups at the beginning of the sale and Dustin and the Kia team were very active and timely in righting the wrong and making sure we were completely satisfied going forward. I would definitely recommend this Kia branch to buyer’s and we love our 2026 Kia hybrid Carnival. Which has, so far, lived up to the hype and high ratings that consumer reports published when comparing it to all other minivans.!! More

Taft was very professional and patient in the car sale process! I would definitely utilize his help again in the future. process! I would definitely utilize his help again in the future. More

Although I didn’t purchase a car from Oakes Kia I worked with Dominic and he was very helpful and nice! He was not pushy and tried to make sure I was getting exactly what I wanted. with Dominic and he was very helpful and nice! He was not pushy and tried to make sure I was getting exactly what I wanted. More

Fast, professional, no hassle. Logan and Lorraine both enjoy working with the customer. I hope to need their services again. Logan and Lorraine both enjoy working with the customer. I hope to need their services again. More

It was a great experience with Taft he made it easy to understand and a quick interaction understand and a quick interaction More

I was enjoying the experience up until i found out my personal information had been sold to Allstate. Got a phone call trying to sell me insurance less than 12 hours after the purchase. Allstate starte personal information had been sold to Allstate. Got a phone call trying to sell me insurance less than 12 hours after the purchase. Allstate started asking for all personal information. Very deceptive business practice. More

I live in Columbia Missouri, dealt with Dominick mostly on text messages and email which was a great preference of mine. He promised he'd be able to deliver an excellent experience and take care of me on t on text messages and email which was a great preference of mine. He promised he'd be able to deliver an excellent experience and take care of me on this purchase. Here's what's happened so far since this promise was made. We delivered or lease end at Oakes Kia, they didn't notify Kia Finance of it. So Kia charged me for another month in the lease, it took 2 months to get my money back. When we delivered the vehicle I asked Dom about the second Key, he said it'll be delivered with the plates. When we picked up the plates, they told us they had lost our second set of keys and they're still not letting us know what they will do about it. More

Uncommonly great customer service. I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already refer I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her. More

We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!! More

I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us. title. They are extraordinary and very kind. Thank you for taking such good care of us. More