Oakes Kia

I purchased 2010 Optima from Jack Miller, I paid the car off early because i wanted to upgrade to the new 2011 Optima. I requested a refund of the remaining portion of my Gap insurance to put down as a doen off early because i wanted to upgrade to the new 2011 Optima. I requested a refund of the remaining portion of my Gap insurance to put down as a doen payment. It's been 13 weeks now and all i get are excuses. The person in charge of handeling this issue has never call to give me an update. i must do all of the follow-up or they will never call you. I just recomended a KIA to a co-worker who is looking for a new car. Because of my experiance with Jack Miller, they will be going to a diffrent dealer. I work in lagistics and see and meet a lot of people every day, i will never recomend Jack Miller Kia to anyone. When i finally do get my refund, i'm going to try Shanee Mission Kia for all future buisness. More

About 2 weeks ago I started emailing Richard Ogden at Jack Miller Kia about a new Kia Soul. I was really only looking for a 2011 not thinking that the 2012 model would be coming out soon so he told me if Jack Miller Kia about a new Kia Soul. I was really only looking for a 2011 not thinking that the 2012 model would be coming out soon so he told me if I was willing to wait he would be able to get a 2012 model. I had a terrible experience at Olathe Kia and Shawnee Mission Kia did not really seem like they wanted my business at all. After emailing back and forth making sure I was going to get everything I wanted in the car the search was on. So I waited and in a few days he found one for me that was exactly what I wanted, the right price, color, automatic, and even more features than I was expecting. I went to pick it up last night and I could have not been more happy with my experience. Richard was very helpful with explaining all the features and answering all my questions and he seemed genuinely happy for me. The whole process was less than an hour too! I live in Olathe and it was over a 30 minute drive to get there, but I promise the drive is worth it! I would recommend anyone to Jack Miller Kia, and especially Richard Ogden! -Tabitha More

The most horrible experience of all. Purchased a new Kia Sedona in Jan 2011. Everything was going just fine love the car, went to use the outside heated mirrors and they would not work, took the car back to Sedona in Jan 2011. Everything was going just fine love the car, went to use the outside heated mirrors and they would not work, took the car back to the dealer and the car did not have heated mirrors even though the sticker said that it did. Have been going back and forth between dealer and Kia and neither will do anything about it. Kia said they sent letters to the dealers for them to change the stickers but Jack Miller did not do that or tell us that the stickers were misprinted before we purchased the car. Kia has offered us 1 year or Sirius radio mirrors cost almost $500 for the pair and that's not installed. General manager said his Kia rep was supposed to call never did. Today when I spoke to the general manager he hung up on me when I told him I filed a complaint with the Missouri Att. General. This was the second vehicle we purchased from Jack Miller should have known better, first time didn't go good either, purchased a truck, they lost one of the key fobs said they would get us another one never did, had put a brand new bed liner in the bed of the truck that hid the fact that it had a gooseneck hitch in the back of the bed and had been used as a tow vehicle for a construction company. If you do go to this dealer YOU ARE STUPID!!!!! More

ABSOLUTELY TERRIBLE!!!! The saleswoman was nice, but I've NEVER experienced such bad service from a finance department in my life! They told me I'd need a co-signer to get a car, but refused to let me I've NEVER experienced such bad service from a finance department in my life! They told me I'd need a co-signer to get a car, but refused to let me know what my credit rating was or if I qualified for any deals. I reluctantly had my Dad go in there and sign up as a co-signer, and they told us that together we didn't qualify for any loan. They then said what we should do is have my Dad buy the car only under his name, but let me drive it. I said, "No, I want my name on the title and I want to know what amount we were approved for." They told me they didn't have to show me any numbers or loan amounts and that I needed to sign a paper saying I will buy a car from them before they continue spending more time working a deal for me. I told them No and then Cameron the finance xxxxxx said, "Well then I guess there's nothing we can do for you, goodbye." They refused to work with me AT ALL on a deal and I will NEVER go back there. Also, I went to Shawnee Mission Kia the next day, got approved and drove off in my new 2011 Kia Optima! No hassle, no problems at all from them. More

We walked into Jack Miller Kia and were met by a friendly salesman and used car manager. After the auto we were looking at didn't meet our standards, they showed us a Kia Sportage because it was near our pr salesman and used car manager. After the auto we were looking at didn't meet our standards, they showed us a Kia Sportage because it was near our price range. A price was quoted to us unsolicited. We took the car to our mechanic...everything checked out. Then we went in the next day to purchase the car. The friendly used car manager was not in the dealership that day. The new car manager who was there said that the price that the used car manager quoted us the day before was too low. He even called the used car manager who stated that was the price he quoted us for the sale. The new car manager refused to sell it to us for that price. He even went as far as to say we could purchase it that day for $1000 more or the following day it will cost $1700 more. Bait and Switch??? I guarantee it!!! More

I feel that I was treated very well and would recommend Jack Miller Kia to anyone. Being a widow and by myself I don't like to take a car to be worked on because I have been taken advantage off in the past Jack Miller Kia to anyone. Being a widow and by myself I don't like to take a car to be worked on because I have been taken advantage off in the past however that didn't happen to me at Jack Miller. Thank for your help. Pat Boland More

I live in St. Joseph, 45 miles away from Jack Miller Kia. I purchased my first Kia from Anderson Kia in St. Joseph. I went back to Anderson less than 2 yrs later to trade in my vehicle on a brand new one, an I purchased my first Kia from Anderson Kia in St. Joseph. I went back to Anderson less than 2 yrs later to trade in my vehicle on a brand new one, and they didn't want to give me near what my car was worth. I did this twice over a 6 month period. The last time it took them 3 days to EMAIL me and tell me they wanted my car, plus cash. I was about to give up and keep my Kia, it was only 2 1/2 yrs old. I decided to try a KC dealer, so I called Jack Miller and spoke to Dave Campbell. I called in the morning and by 3:30 that same day Jack Miller Kia had already done everything with my bank and the car was ready for me to pick up. They gave me what I needed for my used Kia and gave me a great deal on a brand new Sorento. They were very pleasant to deal with and I have nothing but the best things to say about them. Dave Campbell even hand delivered, to my home, the vent visors I ordered from Jack Miller. I would HIGHLY recommend this dealer! More

Waited 5 hours to get to finance. Sales agreement made to purchase the lease vehicle I owned from another manufacturer was not satisfied. to purchase the lease vehicle I owned from another manufacturer was not satisfied. More

Easiest experience I ever had buying a car. After the friendly greeting and a informative test drive, we quickly reached agreement on a price. Every step of the procedure was explained to me and I had no friendly greeting and a informative test drive, we quickly reached agreement on a price. Every step of the procedure was explained to me and I had no suprises. I have good credit and expected to have no problems and my deal went quickly and as expected. Every one I had contact with was friendly. More