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Ocean Auto Club Coral Gables

Miami, FL

Overview
Employees
Reviews
Vehicles
4.7
119 Reviews
"Ocean Auto Club is now serving you in a second Location off Bird Road! We believe your car buying experience should be one-size-fits-YOU. We are a family-owned business who is continuously changing the way you do business with your local dealer. Flexibility- start the process on-line, come in and drive home the car you want! Transparency- You will have ownership of the process. It's your car- it's your experience. We will ensure that your experience is unparalleled and unforgettable when you choose Ocean Automotive Group! Together, we can re-define the car buying experience. Ocean Automotive Group- Committed to Excellence."
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7240 Bird Road

Miami, FL

33155

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Showing 119 reviews

May 04, 2024

Gabriel & Ruben are excellent. I bought a car via internet, email and phone. They were very responsive (even nights and weekends). They made this a great experience. More

by ken@1800lighting.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Gonzalez
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Helpful
May 01, 2024

Gabriel is the most talented and oriented person for this job. He was very helpful on explaining the negotiation and also helping while negotiating with the banks. Definitely the best of the best. Proud of More

by ARI Negrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Ocean Auto Club Coral Gables responded

Hi, Ari. Thank you for that fantastic five review. Customer feedback is important to us and thank you again for sharing your experience and compliments towards our staff; particularly Gabriel here at Ocean Auto Club Coral Gables, FL.

Helpful
March 21, 2024

Went to test drive used Mercedes Benz and was treated with respect and fairness. Sale associate Nelson Ramiz was very professional and knowledgeable, easy to talk to. Ended up buying the vehicle, was an More

by Stodgo1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Ramiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Ocean Auto Club Coral Gables responded

Thanks for coming to Ocean Auto to buy your Mercedes Benz. We're thrilled to learn that Nelson treated you with respect and you felt you were treated fairly. It's nice to know you're happy with your new Mercedes and then you took a moment of your time to support us online with your feedback and five-star rating. We're always here whenever you need and remember, drive safe!!

Helpful
March 08, 2024

Nelson was extremely professional and informative. This is my 2nd ourchase at Ocean auto and I'm thoroughly happy with the results - especially the service for the new car More

by BRETT49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Palacios
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Mar 08, 2024 -

Ocean Auto Club Coral Gables responded

Good afternoon, Brett. Thanks for your continued patronage here at Ocean Auto Club on Bird Road. We're thrilled to hear that you had a great experience working with Nelson because he's an excellent salesperson who knows how to treat our customers with professionalism and efficiency, so we appreciate that you took the time to acknowledge him in your review. We're glad you're happy with your car-buying experience and we're always here whenever you need us. Enjoy your new car and drive safe!!

Helpful
March 03, 2024

Best car buying experience ever! Go Fernie Very professional. I would definitely recommend. Buy from ocean More

by SANSCHUT
Recommend Dealer
Yes
Employees Worked With
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Palacios
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Mar 03, 2024 -

Ocean Auto Club Coral Gables responded

Good evening, SANSCHUT . We greatly appreciate your five-star review. Your support means a lot to us as it helps others in their decision-making process when choosing a car dealership to visit. Thank you for being a valued fan and for helping guide others to Ocean Auto Club. Your kind words truly make a difference. We're always here whenever you need us. Drive safe!!

Helpful
February 06, 2024

They made it a very easy car buying experience! Great customer service and delivered the car to my home. More

by MARILYNLX
Recommend Dealer
Yes
Employees Worked With
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Palacios
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Feb 06, 2024 -

Ocean Auto Club Coral Gables responded

Good evening, Marilyn. Thank you for taking a moment to share your experience at Ocean Auto Club with other people so they can learn more about us. We appreciate that five-star rating as well as your feedback because we work hard to make sure our customers are satisfied when they shop with us. Enjoy your new vehicle and we're always here whenever you need us. Drive safe!!

Helpful
January 14, 2024

Experience was good overall. The salesman was attentive and knowledgeable of the vehicles. Financing helped but did not follow up as agreed on changing banks. More

by ROGER.QUESADA
Recommend Dealer
Yes
Employees Worked With
Gabriel Palacios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Palacios
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Jan 14, 2024 -

Ocean Auto Club Coral Gables responded

Hi Roger, thank you for choosing Ocean Auto Club and leaving us a ⭐⭐⭐⭐ review. We're glad to hear your experience was good overall and that Gabriel provided excellent service. However, we apologize if there was a miscommunication regarding the change of banks. We will make sure to address this with our financing department to prevent any future issues. Thank you for bringing this to our attention and please let us know if there is anything else we can assist you with in the future. Drive safe!!

Helpful
January 14, 2024

Best I've ever experienced and I purchased over 15 vehicles thus far And I would recommend everyone to do business with Ocean auto club More

by ceoanglin
Recommend Dealer
Yes
Employees Worked With
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Palacios
Report | Print
Jan 14, 2024 -

Ocean Auto Club Coral Gables responded

Thank you so much for the glowing ⭐⭐⭐⭐⭐ review of Ocean Auto Club. We're thrilled to hear that your experience with us was the best you have ever had. It is truly an honor to receive such high praise from a customer who has purchased over 15 vehicles. Your recommendation means a lot to us and we appreciate you spreading the word about our business. Thank you again for choosing Ocean Auto Club, we look forward to serving you in the future. Drive safe!!

Helpful
January 14, 2024

Very attentive and professional They made what usually is a pain process absolutely painless and actual pleasant More

by SISSYANDARIEL
Recommend Dealer
Yes
Employees Worked With
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Palacios
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Jan 14, 2024 -

Ocean Auto Club Coral Gables responded

Hi Sissy, thank you for taking the time to share your positive experience at Ocean Auto Club. We always strive to make our customers happy by providing professional and attentive service, so we're glad to hear that we succeeded in making your experience pain-free and enjoyable. If there is anything else we can do for you, please don't hesitate to reach out. Thank you again for choosing Ocean Auto Club, and drive safe!!

Helpful
November 30, 2023

Very professional and easy to do business with also both had good Verbal communication with the sale And the purchase of my vehicle More

by JIMMYEGAN67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Ramiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Ocean Auto Club Coral Gables responded

Hello, Jimmy. Thanks for letting people now that you experienced good communications with your salesperson. We're thrilled to receive your wonderful feedback and five-star review because it will help people who use reviews to gain some insights about what it's like at Ocean Auto Club in Coral Gables if they're interested in buying or selling their vehicle. We're grateful for your support online, and we're always here whenever you need us!!

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