Ocean Honda of San Juan Capistrano

Great service. Informative. Everyone worked as a team. Call backs were quick. Numbers were concise and easy to digest. Informative. Everyone worked as a team. Call backs were quick. Numbers were concise and easy to digest. More

It’s always a very smooth process from the moment you drop your car off until is all done. The service managers go over what you want or recommend they repair and how much it will cost. They provide ride drop your car off until is all done. The service managers go over what you want or recommend they repair and how much it will cost. They provide rides to and from the dealer. In the 14 years using the service department, I don’t think I ever had to go back to fix something. Service managers are all friendly and helpful. More

Clean dealership and efficient service. Promptly was greeted with great customer service. Transparent communication throughout the service as well. Simple and easy. Promptly was greeted with great customer service. Transparent communication throughout the service as well. Simple and easy. More

Great work at a very fair price completed on the day I brought it in. It was my first visit and I will be returning. brought it in. It was my first visit and I will be returning. More

Christian Delauro was legitimately the most amazing person I have encountered at Honda! He was very nice and listened to what I had to say regarding my vehicle. He found things in my car that needed to person I have encountered at Honda! He was very nice and listened to what I had to say regarding my vehicle. He found things in my car that needed to be fixed fast and efficient. I had my car serviced roughly 20 times from a different Honda and came here instead and Christian fixed so much. I am finally enjoying my car after purchasing it almost 2 years ago. I am very grateful for what Christian has done for me, I get teary eyed thinking about it. Thank you again Christian! You are extremely helpful and wonderful service. I will be coming back to this Honda if I have another car issue. More

I tell everyone about Ocean Honda. Donuts, fruit, cookies, coffee and water while you wait for your car to be serviced. Excellent customer service…I always ask for Christian who is ama Donuts, fruit, cookies, coffee and water while you wait for your car to be serviced. Excellent customer service…I always ask for Christian who is amazing with people. And the sweet woman making the cookies having so much fun talking with everyone. And to top it all off, a car wash….inside and out! Simply the best! More

Very friendly and knowledgeable staff and management. A great combination with our great new Honda! Thanks for the positive experience! A great combination with our great new Honda! Thanks for the positive experience! More

Had my 2015 Accord Hybrid in for service (transmission fluid drain & refill and brake fluid exchange) on 4/25/24- not inexpensive work! I made my appt thru Christian DeLauro, as he has been the Service R fluid drain & refill and brake fluid exchange) on 4/25/24- not inexpensive work! I made my appt thru Christian DeLauro, as he has been the Service Rep I've dealt with for the past 15 yrs or so (I had a Civic Hybrid before this Accord). I trust Christian completely in advising me (along with my owner's manual) as to what work my Accord really needs to have done. Work was completed on time; car got washed; and I was happy! I've purchased both of my Hondas from Nora Kelly, who's still in sales with Ocean., and I'd use her again when in the market for a new car. Thus, I always stop by to say "Hi" to Nora when I have my car in for service. More

My car still had bird droppings on the trunk when I picked it up. The car wash was sloppy. I had to take my car to the car wash to have it cleaned. picked it up. The car wash was sloppy. I had to take my car to the car wash to have it cleaned. More

Excellent, as always. This is my 4th car from Ocean Honda, and always a pleasure to come here. Great teamwork and service! This is my 4th car from Ocean Honda, and always a pleasure to come here. Great teamwork and service! More