Irwin Finelt
Service Advisor
Ocean Honda of San Juan Capistrano
33555 Camino Capistrano
San Juan Capistrano, CA 92675
66 Reviews
Write a Review66 Reviews of Irwin Finelt
May 09, 2024
I felt very comfortable dealing with the service department. They addressed my concerns. Irwin was patient and took the time to explain what was going to happen. department. They addressed my concerns. Irwin was patient and took the time to explain what was going to happen. More
May 03, 2024
It’s always a very smooth process from the moment you drop your car off until is all done. The service managers go over what you want or recommend they repair and how much it will cost. They provide ride drop your car off until is all done. The service managers go over what you want or recommend they repair and how much it will cost. They provide rides to and from the dealer. In the 14 years using the service department, I don’t think I ever had to go back to fix something. Service managers are all friendly and helpful. More
Other Employees Tagged: Christian Delauro, Felix Rodriguez
April 07, 2024
Para hacer la cita es rápido y ellos son muy atentos con los clientes y cuando tienes que esperar la espera no es muy lardga los clientes y cuando tienes que esperar la espera no es muy lardga More
Other Employees Tagged: Christian Delauro, Brandon Nelson, Lorena Moreno
March 02, 2024
I had a great experience with Ocean Honda service. I was greeted promptly, went to the customer lounge to wait for my service advisor (very short wait), and had a good discussion my advisor regarding I was greeted promptly, went to the customer lounge to wait for my service advisor (very short wait), and had a good discussion my advisor regarding recommended services. Everything went well, and my car service was completed within 2 hours. The customer lounge and bathrooms were very clean. More
February 22, 2024
I’ve always had a great experience here. The staff are friendly and helpful, and my appointments have always gone quickly. Brandon was also very helpful, and a pleasure to work with! The staff are friendly and helpful, and my appointments have always gone quickly. Brandon was also very helpful, and a pleasure to work with! More
Other Employees Tagged: Brandon Nelson, Felix Rodriguez
February 09, 2024
Every one was polite and made sure that I was okay while I was waiting for my van's service to be done. Even Vahid, who sold me my van, came over to speak to me! Good bunch! See you in 5,000 miles! I was waiting for my van's service to be done. Even Vahid, who sold me my van, came over to speak to me! Good bunch! See you in 5,000 miles! More