Olathe Ford Lincoln - Service Center

Keep trying myself not to post a review , but now I need too . We are a non profit with several trucks on the fleet . Not only that this dealership (commercial service unit) don't pay attention when service too . We are a non profit with several trucks on the fleet . Not only that this dealership (commercial service unit) don't pay attention when service is done (30k miles, 60k miles ) to do what supposed to be done , but I have to tell them to change air filters (they forgot after that to clamp them back having a horrible noise ) have to tell them to do tire rotation , wiper blade replacement . Told them that was a noise coming from engine , they were keep saying that is nothing , after 10 days of research and blocking this van , of course was like me , was a fricking timing belt . Every time I call for a regular oil change they are telling me I DO NOT NEED appointment , going there they are telling me I need an appointment . Horrible experience More

Juergen is the best and is the reason we go to Olathe Ford! He is the BEST! Ford! He is the BEST! More

Jill has always been helpful for me and she gets the job done. I drive Uber and when I need my car serviced she takes care of it. done. I drive Uber and when I need my car serviced she takes care of it. More

Eventhough they had to keep my vehicle over night for new brakes, I appreciate the service I recieve at Olathe Lincoln. Sam in Service is always great to work with, and is super helpful. I don't revieve a lo brakes, I appreciate the service I recieve at Olathe Lincoln. Sam in Service is always great to work with, and is super helpful. I don't revieve a loaner vehicle anymore, but I did appreciate the free uber ride. More

They got my truck in and out in no time. They were very professional and polite. I will be back. They were very professional and polite. I will be back. More

Great service, I was in and out quickly. Patrick was friendly and honest. Clean shop, I'll be back. Patrick was friendly and honest. Clean shop, I'll be back. More

Great service. Drove right in service area, employee explain that service manager would be right with me. She covered what was going to be completed on vehicle. Sho Drove right in service area, employee explain that service manager would be right with me. She covered what was going to be completed on vehicle. Showed my wife and I the waiting room, restrooms, water and coffee while waiting. Afterwards went over all work completed and asked if any questions. Very professional, walked us out to vehicle and thanked us. More

Oil change was completed in a timely manner. Service rep was great to work with. Service rep was great to work with. More

Jill was easy to work with and the recall was fixed quickly! Easy in and out! quickly! Easy in and out! More

Jill was very helpful in getting me in to fix a nail in my tire on Thursday so I could get to work on time. my tire on Thursday so I could get to work on time. More