Open Road BMW

I have purchased my 2023 X7 with Open Road BMW and Had an excellent experience with Client Advisor Michael Simone. Michael cares about us like we are family friends to him. I was so impressed with his profes excellent experience with Client Advisor Michael Simone. Michael cares about us like we are family friends to him. I was so impressed with his professional customer service that I went to different BMW dealerships but didn't find better customer service than what Michael provided to us. I waited 1 week for him as he was on vacation and once he came back from Vacation I went with him to order my BMW X7. Michael is a fantastic person with a good sense of humor. I would definitely recommend him for buying any BMW. Even if he is busy, wait for his service and I am sure you will leave the dealership with a smile on your face. Mike went "above & Beyond" for us. He's the best in the business and he cares for you even after you are done with buying a car. He made sure that you're happy with the car & he helped us with Car service for immediate assistance rather than waiting on the line. I highly recommend this dealership for Michael Simone for his professional service only. More

Amazing selection of vehicles to choose from. Beautiful showroom and vehicle prep and delivery was easy. Beautiful showroom and vehicle prep and delivery was easy. More

I recently completed an on-line purchase of a 2019 BMW X3 M40i. The service provided by Anthony Cesare was flawless and the vehicle was delivered to Albuquerque ten days after purchase in perfect condition. M40i. The service provided by Anthony Cesare was flawless and the vehicle was delivered to Albuquerque ten days after purchase in perfect condition. (BTW Anthony recommended the transport company, who were excellent and reasonably priced.) Anthony quickly took care of a minor glitch with BMWUSA and was a real pro throughout the process. On the basis of my experience with Anthony I highly recommend this dealership. More

I had visited two other BMW dealerships and selected this location to purchase my new 2023 X7 for a few reasons. All team members I came in contact with were “customer focused” and there was a sense of true location to purchase my new 2023 X7 for a few reasons. All team members I came in contact with were “customer focused” and there was a sense of true “teamwork” among the individuals I came in contact with. I was assigned a Client Advisor “Michael Simone” who was professional, detailed, and informative. Mike took his time answering my questions and I never felt rushed or pressured during my time with him. I honestly felt he had my best interest at hand and it was not just about “making a sale”. After I ordered my vehicle Mike stayed connected with me along the way until my car was delivered. I had never met Michael prior to walking into the Dealership, but he treated me like I was a longtime customer and friend. I do not write many reviews… but in this case… I felt the need since Mike went “above and beyond” for me. I needless to say recommend Open Road BMW and if you are fortunate enough to have Michael Simone as your Client Advisor it will make the “stress” of purchasing a new automobile a great deal easier. More

I had a pleasant experience dealing with Michael Simone. He provided me updates when the VIN was received and an approximate arrival date 3 weeks before. He provided me updates when the VIN was received and an approximate arrival date 3 weeks before. More

A big thank you to David Lutz for helping me and making it a painless process. Love my new X3! Will be back when my wifes lease it up! it a painless process. Love my new X3! Will be back when my wifes lease it up! More

Michael Simone is phenomenal! Great guy who works so hard for his clients! Highly recommend Great guy who works so hard for his clients! Highly recommend More

Recently purchased a BMW CPO from Open Road BMW. Our Client advisor Michael Simone went above and beyond to make the process seamless and easy, 5 stars! The Service team lead by Tony Martins are ex Our Client advisor Michael Simone went above and beyond to make the process seamless and easy, 5 stars! The Service team lead by Tony Martins are exceptionally good at keeping the client informed of progress, again, 5 stars.. More

It’s not every day that you get to buy a car from a friend. Anthony Cesare went above and beyond to help secure the perfect car for our family. Anthony was very professional, transparent about the numb friend. Anthony Cesare went above and beyond to help secure the perfect car for our family. Anthony was very professional, transparent about the numbers and has great knowledge and passion for the brand. He meticulously located and secured my new M340i xDrive in the perfect color combination with my desired packages. As someone who has worked in the automotive industry and has purchased multiple BMWs from other local dealerships, I can confidently say that you are in the best of hands with Anthony. I recommend Anthony to anyone who is in the market for a BMW and I know I will definitely come back to him for the next one! More

Recently I bought X3, transaction was very smooth and agent Michael Simone was really helpful to close the deal. agent Michael Simone was really helpful to close the deal. More