Open Road Subaru

The buying experience was not the worst as long as you know what you doing. But service. 4mths and still no part that was ordered by the service manager after he called me about being unhappy about my ser know what you doing. But service. 4mths and still no part that was ordered by the service manager after he called me about being unhappy about my service. What’s worse is I still have 2 years left with this piece of crap Legacy. Will never get a Subaru again. More

BUYER BEWAREthe people here are absolutely horrendous. BUYER BEWARE the people here are absolutely horrendous. when i first came here the sales guy treated me like i was inconveniencing him. Then i wanted BUYER BEWARE the people here are absolutely horrendous. when i first came here the sales guy treated me like i was inconveniencing him. Then i wanted to buy the car so we told them i was getting a loan from my bank and i was supposed to pick up the car today because they were fixing my tires so i called to see if it was fixed, and they told me they sold it after i put 500$ down to hold it for me. this is the last place i would recommend. this dealer does not do safety inspections on used cars - my boyfriend discovered a bubble in the side wall with a hole in it but the car passed a “safety check”. The salesman also informed us that they do not fuel their used cars, we were told it’s the customers responsibility to buy their first tank of gas. More

Dave was an absolute pleasure to work with. I was at other dealerships getting a hard sell where Dave was easy to talk to and made sure we were able to get the car we wanted for an affordable price-no p other dealerships getting a hard sell where Dave was easy to talk to and made sure we were able to get the car we wanted for an affordable price-no pressure. He answered all my questions, explained everything clearly, and was able to negotiate a good price with management- excellent car buying experience. Ask for Dave when you go- he won't let you down-guaranteed. More

Charles brown provided excellent service We got the car Charles brown provided excellent service We got the car we wanted and he processed the paper work quickly and effectively we always get good service Charles brown provided excellent service We got the car we wanted and he processed the paper work quickly and effectively we always get good service at the Subaru dealership open risd More

Lied about extended service plan. Claimed it covered service "just like Audicare" - it does not. Web site claims "covers wear and tear" - it's incredibly misleading. Their plan explicitly excludes mos service "just like Audicare" - it does not. Web site claims "covers wear and tear" - it's incredibly misleading. Their plan explicitly excludes most items viewed as wear and tear, but then they brag that if the item isn't excluded they will include it if there is wear and tear. I like my car, I just wish car sales people weren't all crooks. Next car will be a Tesla just to not have to deal with lying sales people. More