Greenway Kia West

Could have been a little bit better than source information communication think that half a day before it started to tell me that my car had to stay over information communication think that half a day before it started to tell me that my car had to stay over More

Always prompt and professional service. I heavily rely on the Service Department to manage my recommended service. My vehicle is my livelihood and I never worry about anything breaking do I heavily rely on the Service Department to manage my recommended service. My vehicle is my livelihood and I never worry about anything breaking down at 3 in the morning, due to the fact that maintenance was performed assuring my safety and peace of mind. More

Was given the suggestion for an extra service which added more than $200 to the billl and it ended up being a bad motor. Then twice I was advised my car was done and to pick it up and both times the engine l more than $200 to the billl and it ended up being a bad motor. Then twice I was advised my car was done and to pick it up and both times the engine light was still on. More

Horrible Experience from 10am visit to a promised 12:45 complete turned into an almost 3pm finish complete turned into an almost 3pm finish More

Tony was great he checked me in and told about two hours but it was less than so I was pleased but it was less than so I was pleased More

Excellent service. Always happy to come by to Kia west. Thank you for the great service Always happy to come by to Kia west. Thank you for the great service More

Poor experience. Invested a lot of money in a new top of the line telluride. I traveled over an hour to greenway Kia west because of the selection. I was promised Invested a lot of money in a new top of the line telluride. I traveled over an hour to greenway Kia west because of the selection. I was promised discounts only for them to Renig on the offers but didn’t find out till after getting home and printing out paperwork. I am a trustworthy person and expect the same of others I do business with. In no way can I recommend others to do business w greenway Kia west. I’m saddened over this. Watch the paperwork process. Don’t believe anything you are told and just because your salesperson brings you a final agreement, don’t be surprised to later on find it wasn’t honored. But you may not find that out till afterwards because your paperwork is on a flash drive. Best to find a dealership you can trust. Worst car buying experience to this point in my 60 years of doing business. Best to just stay away More

Extremely disappointed. Great salesperson then we t down hill from there. Drove 1 hour because of selection purchased a new top of the line telluride and ended up paying m Great salesperson then we t down hill from there. Drove 1 hour because of selection purchased a new top of the line telluride and ended up paying more than I agreed to but didn’t realize it till I printed out my paperwork. When I returned to address it was, sorry! Really? I only do business w those who are trustworthy. No recommendations here for further buisness. Will be sending some more paperwork to voice my complaints. Not only that, was told certain things had been done on my car that I was charged for only to discover when I got home that they hadn’t been done as promised. Shady. Watch it, be careful and beware. I hate to say that. No more car buying from greenway Kia west unless….have had several people ask, where did we get the telluride? You will end up losing in the end. Sorry I can’t be more positive More

The service was gone but the prices are high. I guess that is because it is a dealership. Maybe Kia Greenway could offer coupons based on your past purchases or credits. Paper coupons get lost I guess that is because it is a dealership. Maybe Kia Greenway could offer coupons based on your past purchases or credits. Paper coupons get lost. More

The following information was emailed to me. When talking to the dealership I asked if this applied to me because I had to drive 1 1/2 hours. Yes, I was told they would work with the offers. I w When talking to the dealership I asked if this applied to me because I had to drive 1 1/2 hours. Yes, I was told they would work with the offers. I was let out of my lease early, gave them a low mileage car in excellent condition. I really only had one new vehicle to choose from, even though I was told a number were available. I did not get a lower lease payment, increased $50. New KIA was same price as my traded in KIA from 3 1/2 years ago. I was told no down payment, yet had to make a lease payment. I had just mad my lease payment, so I really feel it should have been rated proportionally to the time periods. High doubt I will see a refund. AS FOR THE SERVICE…EXCELLENT sales person, lease person, service person and the detailed was OK, they left some protectant on my dash, but I understand why, I can’t get it off either! This is my 5th KIA since 2012, all have been problem free. I do feel the quality has diminished on each trade. My first KIA Optima had a beautiful body style and interior. The important thing is that I feel my KIA will get me safely to and from whatever adventure I take, even if it is just a mile to work. Thank you Ray for your time!!! More