Orlando Kia West

Orlando Kia West
3407 W.Colonial dr
Orlando, Florida 32808

Sales: (407) 532-2217
Service: (800) 763-7561
Parts: (888) 925-5421

Manufacturer: Kia


Most Reviewed Employees
Rick Gerhardt Rick Gerhardt
sales consultant
Diego Barroso Diego Barroso
sales consultant
Hamza Ammor Hamza Ammor
sales consultant
Anas Lazaar Anas Lazaar
sales consultant
Alberto Ahumada Alberto Ahumada
sales consultant
Duric Vahid Duric Vahid
sales consultant
David Andrews David Andrews
sales consultant
Scott Cherney Scott Cherney
sales consultant
Luis Pabon Luis Pabon
service advisor
Steve Thomas Steve Thomas
service advisor
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 11:00 AM - 6:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
228 Reviews
Orlando Kia West

Overall Score: 5 Star Rating4.7



About Orlando Kia West
Certified: Orlando Kia West
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Orlando Kia West has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Orlando Kia West
Orlando Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul! Remember, We Wanna See Ya in a Kia!

Orlando Kia proudly serves you at three great locations! Visit us locally at 3407 W Colonial, Dr Orlando, FL, 2000 N Semoran Blvd Winter Park, FL or 615 North Highway 17-92, Longwmore
ood, FL. Orlando Kia is proud to serve the communities of Sanford, Orlando, Daytona Beach, Tampa, Lake Mary, Jacksonville, Miami, Leesburg, Winter Park, Kissimmee, and so many more with our quality products. We make residents of these places part of our Kia family everyday!! Stop by today to visit with Preston and find out why he wants you to be part of the family!

Have we mentioned that our pricing won't be beat! Orlando Kia will beat all competitor prices, and is extremely aggressive with financing and will make your car buying experience a pleasant one! Find out more today about our LOW, LOW prices! Call today to schedule your appointment. less


uvaunda
5/16/2012 8:43:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: JORGE

My Review of Orlando Kia West:
Jorge was very knowledgeable about every car that i looked at. He helped me narrow my search. He helped me make a good,wise choice.

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arrows855
5/16/2012 7:50:50 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mario Leon

My Review of Orlando Kia West:
They were very professional and friendly We will definely recommend this dealership and sales person. Mario leon the service staff seems very professional to. and finance is awesome.

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Response from: Orlando Kia West
Added: 5/16/2012 11:12:29 AM
Thanks, we work hard to make sure our staff makes you feel at home!

jcook987@gmail.com
5/4/2012 2:15:26 PM

Overall Score: 4 Star Rating   4.5  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ken Adams

My Review of Orlando Kia West:
I knew it was time to trade my 1997 Ford Mustang. Just had no time- with work and scheudles. I went in on my lunch break, met Ken Adams told him this had to be short and sweet. I picked out the car and did most of the paperwork on that visit. Went back the next day and picked up the car. The staff, and yes even the finance guy was pleasent. I had 2 items on the punch list, and they they took care of everthing. My first oil change is scheduled. I had done my research on KIA, and the FORTE was for me. Its been 3 weeks now and all is well.

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Response from: Orlando Kia West
Added: 5/4/2012 3:01:27 PM
Thanks for taking time to leave us a review, it sounds like you have a very busy schedule and we really do appreciate it! Enjoy your new Forte and if you have any questions for want to stay up on the latest Kia news stop by our Facebook! http://www.facebook.com/OrlandoKia.East.North.West

Nothappywithservice
4/27/2012 7:40:36 PM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Hamza Ammor

My Review of Orlando Kia West:
After purchasing my vehicle almost 4 months ago,I'm still waiting for the back seat headrests that I have been promised they were getting. FYI its illegal to sell a vehicle with out the headrests( thier statement) I went back to dealership to get a second temporary tag because there was a lien on the car that wasn't taken care of before they sold it and while I was there asked about the headrests again. Thier first excuse was they were in the garage of the person who previously owned the car and that person was in Switzerland and as soon as she returned they would get them and call me to pick them up......sure. ......I have called juan fernandez the SALES MANAGER numerous times and left messages but no one seems to listen to thier voicemail to return my call but they were blowing my phone up before I purchased the car but now I can't even get a return call. I would not recommend this dealership not even to my enemy. My next recourse is to notify the local tv station on what bad customer service they have.

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Response from: Orlando Kia West
Added: 5/16/2012 11:11:38 AM
We're sorry to hear that you weren't happy with your purchase from Orlando Kia West! We'd like to help you resolve this. If you send us a message on Facebook with your information we will gladly put you in touch with someone!

tmschmidt
4/25/2012 7:59:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Andrews

My Review of Orlando Kia West:
I am extremely happy with the dealership and David. I came in to buy a car and David was so professional and worked with me according to what I wanted my payments to be. I am also very happy with the finance person who made that part of the buying experience enjoyable too. I would recommend this dealership, David and Kia in general to anyone thinking of buying a vehicle.
Orlando Kia rocks the house!

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Response from: Orlando Kia West
Added: 4/27/2012 4:54:28 PM
We think you rock, too! Thanks so much for stopping by to leave us a glowing review, we hope you and your new car are having an awesome time together! Feel free to stop by our Facebook page if you want to stay informed of Kia news and giveaways! http://www.facebook.com/OrlandoKia.East.North.West

shannonprorok
4/25/2012 1:32:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Diego Barroso

My Review of Orlando Kia West:
Went to another Kia dealership, was not satisfied. Then we went to Kia west. Everything worked out great. I would recommend this dealership!



Shannon Prorok

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Response from: Orlando Kia West
Added: 4/27/2012 4:52:50 PM
We're glad we could help you out when other dealerships failed! Thanks so much for taking the time to leave us a review!

Tgbeaty
4/19/2012 6:12:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ken Adams

My Review of Orlando Kia West:
I was a very apprehensive buyer who could not make up his mind. Ken was very helpful and patient . I would strongly and happily recommend Ken and Orlando Kia to my friends and family.

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Response from: Orlando Kia West
Added: 4/27/2012 4:51:34 PM
We appreciate your business and are thrilled to hear you'd recommend us! Thanks for leaving us a review, enjoy your new car!

mplemrem
4/15/2012 1:09:36 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Andrews

My Review of Orlando Kia West:
I walked into the Kia dealership, on a whim, after just test driving a Toyota.

David listened to what I was telling him, knowledgable about the vehicles, efficient in handling the paperwork, and it was like sitting and discussing the purchase with a friend. There was no high pressure sales pitch. I wasn't shifted from a "greeter" to a person who would show me the cars, to a person who would fill out the paperwork. David was with me from the moment I walked in to the moment we closed the deal. He handled the credit check, and didn't keep me waiting for anything.

No one tried to sell me any special under-carriage coating for the car (I always hated when dealers played that game), top coat to protect the paint, or any other bull. I was prepared for the sales pitch for the extended warranty, which I planned to purchase anyway.

Through 40 years of car purchases, this was the most pleasant and efficient experience ever.

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Response from: Orlando Kia West
Added: 4/16/2012 12:23:05 PM
Great to hear, we're so glad you took the time to leave us a review! We're lucky to have David on our team. Enjoy your new car!

rusty383
4/10/2012 10:54:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anas Lazaar

My Review of Orlando Kia West:
I was looking for and bought a 2012 KIA Optima SX from KIA Orlando West. I was helped by Anas Lazaar who was very helpful in finding the vehicle I wanted a Corsa Blue Optima SX. Anas went above and beyond in making sure I was happy with my vehicle and is part of the reason why I rated the experience as 5 (Great). Although the dealership is about a 1 1/2 hr drive the experience was worth it and sometime in the near future will be going back to help look for a Sportage or Sorento for my mother. Others have asked about the Optima and I have referred them to KIA Orlando West and for them to have Anas help them. Just be realistic when buying that the price can change a few thousand dollars quickly from multiple state and federal taxes, licenses, fees and other required charges that are added.

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Response from: Orlando Kia West
Added: 4/12/2012 4:16:53 PM
Thanks for the review, that's one beautiful car! We hope you're having a good time cruising around in it! Feel free to send as many family members our way as you want ;)

Lngwd Dissatisfied
4/10/2012 10:44:56 AM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Luis Hernandez, Anas Lazaar

My Review of Orlando Kia West:
This delearship should be closed down. They used bait and switch tactics on us . They presented a car with one vin number and one price when it came time to sign the papers a different vin number and price were on the paperwork. Their sales staff was miss leading . We were told we would have a two year service aggreement ( coupons) for our new car purchase. we were told we would get tinted windows ( but we had to give the sales force a 10 on the survey after the sale. There were items on the sales sticker that were not even on our vehicle. This dealership should be closed down. The senior management must know what is happening at their company. This group fits right in with the typical car salesman stereo type.

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