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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.5
405 Reviews

405 Reviews of Orr Chevrolet of Fort Smith - Service Center

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March 08, 2017

Lube & oil/ repair to passenger door window Made 7:30 am appointment the day before. Arrived at Orr Chevrolet and was pulled forward in the service aisle immediately. After being greeted by an O More

by JFred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

Orr Chevrolet of Fort Smith responded

Your review was refreshing to read! So glad to hear about your seamless experience! That's what we strive for daily! Thank you for your business!

March 03, 2017

Frank's Review I have purchased a Tahoe, two Corvettes, and a Truck from Don Corbitt at ORR Chevrolet. Don takes care of me every time I come to the dealership for More

by Postman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Corbit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

Orr Chevrolet of Fort Smith responded

WOW, thank you for your loyal business! We appreciate you so much! Thank you for your continued support and for taking the time to share your experience!

March 03, 2017

Helpful and very professional Ike was very helpful and courteous to me when I bought my truck there back in March of 2016. He was very knowledgeable and considerate during the p More

by xfiler93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2017 -

Orr Chevrolet of Fort Smith responded

Reading your review was super refreshing! It makes me want to go give Ike a high five! Thank you so much for sharing your experience with others and for your loyal business to Ike! He is a great asset to our company!

March 02, 2017

Exceptional Employees! Both Sierra and Shane are not only well qualified but two of the best employees who offer great follow-thorough and endearing personalities. I certa More

by Arty gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra Bryant, Shane Semiche
Mar 21, 2017 -

Orr Chevrolet of Fort Smith responded

Thank you very much Mrs. Malloy! We appreciate your business and your kind words! We look forward to seeing you again!

March 02, 2017

Good experience 2nd time around First time there it was 2 mins til quitting time (which i get) but the guy was rude as it was quitting time and didn't want to deal with me. More

by Wendy James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Horn
Mar 02, 2017 -

Orr Chevrolet of Fort Smith responded

Wendy, I am so sorry that you had that experience here at Orr. That is not the way we typically do business. My name is Sierra and I am the Customer Experience Manager. Please give me a call at 479.646.7301 ext.5317 and I can help make sure that you are helped properly and make you first priority.

March 02, 2017

Outstanding Service My wife and I had the best experience when we fortunate to have Ike as our salesman.He didnt once make us feel pressured into anything all the while h More

by James Fruen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scotty Dunham
Mar 21, 2017 -

Orr Chevrolet of Fort Smith responded

We are very grateful that you and your wife chose Orr Chevrolet Cadillac! We are grateful to have Ike on our team! Thank you for your business!

March 01, 2017

Service oil change It was good service. They helped me when I needed to know about my tires. They were honest and found the answers to my questions. More

by Ashley123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
josh
Mar 02, 2017 -

Orr Chevrolet of Fort Smith responded

Thank you for sharing your experience! We appreciate you very much!

February 28, 2017

Great service and great staff! I had a last minute trip and needed a routine oil service as well as a check for a random noise. I made a reservation two days in advance, and they to More

by JOHN W POOLE II
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Bennett, Julie Thomas
Mar 02, 2017 -

Orr Chevrolet of Fort Smith responded

WOW, that is awesome to hear! Thank you for sharing your experience! We really appreciate it and you!

February 24, 2017

As always great service I live out of town so it's a little inconvenient to drop my car off for service. But the service Dept is always willing to work with me. Waiting area More

by Cwillis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Feb 27, 2017 -

Orr Chevrolet of Fort Smith responded

Thank you very much for taking the time out to share your experience. We work very hard to make our customers' experience great. We appreciate your business!

February 19, 2017

Service Feedback Adam, the service representative was friendly and professional. Adam made me feel like he was really serious about wanting to do the service on my ve More

by washispacka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 27, 2017 -

Orr Chevrolet of Fort Smith responded

Thank you for allowing us the opportunity to earn your business! We strive to make our customers feel welcome and comfortable. We appreciate you taking time to share your experience with others!

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