Mary McClain
Mary McClain at Orr Chevrolet of Fort Smith
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Mary McClain

Service Customer Care

Orr Chevrolet of Fort Smith

6500 Autopark Dr
Fort Smith, AR 72908

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4.5
76 Reviews

I'm Mary McClain and I'm a 1988 graduate of Caney Valley High in Ramona, OK. I've been in the automotive business for 22 years and I love it because of the customer service. I get to meet new people and help them with their needs. I'm a friendly person and I love what I do here at Orr Auto Park. I love the people I work with. They are family to me. Most of all, my husband for 28 years and my 2 children. My free time is devoted to my precious grand daughter, Harmony , and my grandson Wyatt . I enjoy life

Dealership Experience

9 yrs, 1 mo

Industry Experience

19 yrs, 3 mos

Specialties & Trainings

chevy service advisor

customer service

4.5

76 Reviews

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76 Reviews of Mary McClain

May 07, 2024

Dealership Rating
Employee Rating

Awesome service. Harold had my truck done very quickly. Would highly recommend Orr service department. More

by dudewithanewtruck
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

May 02, 2024

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The best people I have ever met. They appreciate your business. I reccomend them to everyone. More

by MTHOMP1406
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Recommend Dealer
Yes

April 13, 2024

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After a road trip back from Dallas, a tire issue addressed by a Denison Cadillac dealership was not addressed thoroughly. Orr Service made it right at no charge. I appreciate my man, Ralph Cubbler, More

by KWKUEHN5
Recommend Dealer
Yes

Other Employees Tagged: Ralph Cubbler

April 06, 2024

Dealership Rating
Employee Rating

The price of the key and fob were exorbitant and I was stopped for a broken tail light the next day. Hole about the size of a broomstick in tail light and truck has only been to my business office and hom More

by SFOX373
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Recommend Dealer
No

March 07, 2024

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This was by far the worst experience I’ve had at a dealership. Ralph in the service department was the most unprofessional person I’ve dealt with that wasn’t a 15 year old working at a fast food resta More

by Zach
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ralph (don’t know his last name)

February 27, 2024

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Always been pleased with the service received from this dealer. Keep up the good work!! More

by BBROWN36
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

February 22, 2024

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Very impressed with the job they did and the time they did it in. My truck drives like it's new again!! More

by CTEAGUE918
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Recommend Dealer
Yes

February 18, 2024

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Employee Rating

They are great and always work on my vehicles. Merry from service is the best!!!!!! More

by AUTUMNHAMNER
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Recommend Dealer
Yes

February 16, 2024

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Took care of my issue and in a timely manner. Would recommend if you are looking for a vehicle. More

by BIOMETMORGAN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

January 31, 2024

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Employee Rating

Great experience, great costumer service. Great work done on my car. Comfortable waiting area :) Always a pleasure visiting 👍 More

by kelly.johnson31076
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

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