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Orr GM Superstore

Searcy, AR

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124 Reviews

1000 Truman Baker Dr

Searcy, AR

72143

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Showing 124 reviews

May 02, 2024

Wonderful staff, easy to set up an appointment. Knowledgeable factory trained technicians that know exactly what to do. More

by uncle-T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fortner is Amazing in Parts, Alex Valencia, Eli Vega, Kaitlyn Flanagan
May 03, 2024 -

Orr GM Superstore responded

Thank you for the 5 star review!

April 17, 2023

This is the most evil or incompetent dealership I have ever had the displeasure to work with. They sold me a lemon. Took weeks to pick it up and fix it. Gave the car back one day before the temp tags expi More

by Isaiah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tommy, Robert Cummings
Apr 18, 2023 -

Orr GM Superstore responded

Isaiah Williams, We work hard to provide a fantastic experience to everyone. It is discouraging to see that you had a negative experience. Your car was taken to the Ford dealership and they said nothing was wrong with, just as we could find nothing wrong with it...

March 14, 2022

We went to look at a truck, and we were ready to purchase. The truck has some issues that were being fixed before the sale, during this time we were working numbers and trying to make a deal with th More

by S_sefcik
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Douglas , Eli Vega
Mar 14, 2022 -

Orr GM Superstore responded

S_seficik, We work hard to provide a fantastic experience to everyone. It is discouraging to see that you had a negative experience. This has been sent to the Service Manager and GM to be addressed.

September 02, 2020

Really Great People. Purchased our 2015 GMC Acadia new from ORR. From the time of sale to current now 5 years later, The Service is beyond excellence. Thanks you all, especially Mr. Derek Rice for helping More

by Tommy Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Rice
February 27, 2020

Fantastic People! Best buying experience I have ever had!!! Orr GM Superstore Rocks!! The GM Alex Valencia and his Sales staff are the nicest most friendly guys I have ever met. More

by RAMATCHLEY
Recommend Dealer
Yes
Employees Worked With
Alex Valencia , Kaitlyn Flanagan
January 04, 2020

Staff is the Best!!! Facility was very nice, plenty of room, and coffee & popcorn was very good! Julio my advisor kept me informed of the status of my Tahoe. Got vehicle back clean and looking beautiful! More

by RAMATCHLEY
Recommend Dealer
Yes
Employees Worked With
Robert Cummings, Alex Valencia, Eli Vega, Kaitlyn Flanagan
March 28, 2019

Never never again Purchased a used vehicle, and not only did they power book the vehicle at three times what it was worth, after we left looking at our paper work the p More

by Gimmneycricket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Valencia
December 27, 2018

Munir Muhammad I wasn’t expecting to get the deal I wanted but they prove me wrong. They did a great answering my questions and working me a good deal. More

by moonisnear35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ellis
December 06, 2018

Emergency...Quick, courteous resolution We were having a family reunion along with celebrating Christmas and Thanksgiving over the Thanksgiving holidays. All of this takes place in Searcy. W More

by Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha
October 11, 2018

The Computer needed Updated The truck was running really crappy, sluggish, hesitation, bogging down on acceleration. I took it to ORR and they found that the on board computer mo More

by Johnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service- Natasha
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