Ourisman Chantilly Kia

Great Customer Service and Purchase Experience I'm very pleased by the wonderful service I received at Ourisman Chantilly Kia. Everyone I interacted with was friendly and helpful. From the start, w I'm very pleased by the wonderful service I received at Ourisman Chantilly Kia. Everyone I interacted with was friendly and helpful. From the start, with the True Car Pricing and Christal, everything was open, honest and upfront and continued from there. Aaron King, my sales consultant was fantastic. He outdid my previous car buying experiences with his easygoing friendly attitude and his ability to really listen to what I was saying I needed AND what I wanted. Realizing that numbers and cost were important to me Aaron respected that and responded, working with the finance folks to make sure I had the big picture and the monthly numbers to help me decide on something that met both the want and need department. Aaron was always patient, empathetic and quick to smile which helped make the test drives quite pleasant. I worked with Joe in the finance department and also got to meet Christopher Bell. Like Aaron, they were helpful and upfront with me. Being in the midst of a divorce, finances are kinda fuzzy (and that's the easiest of my weird financial situations). I thought I was going to need a cosigner, but they didn't just take me at what I said, they respectfully asked why (because that's what other dealers had said) and because of their diligence and willingness to follow up with me I (thankfully) didn't have to go through the mess of a cosigner. Yay! Joe was thorough and helpful in the financial/checkout process, answering all my questions and making sure the paperwork was in order. Faced with some technical difficulties he was always calm and good spirited. It's been a couple days since the purchase and I am so happy with my beautiful carribean blue Kia Soul. However, I'm most pleased and thankful that looking back at the process of this car purchase I worked with such professional, helpful people-persons who really take the idea of customer service seriously. I can, without hesitation, 100% recommend Aaron King and his associates at Ourisman Chantilly Kia as I know I look forward to continuing to interact with them during the serving of my car. I'm so pleased their True Car was the best price, which brought me to them. More

Great experience This was the second time I've leased a car from this dealership. My sales associate Tyler got me a good deal on the car I wanted in a speedy manner. H This was the second time I've leased a car from this dealership. My sales associate Tyler got me a good deal on the car I wanted in a speedy manner. He was a pleasure to work with. In finance I was speaking with Derek and it went just as smoothly. Highly recommend this dealer. More

A great team and a great deal! We recently purchased our 2nd and 3rd cars from Ourisman Chantilly Kia and I can't say enough great things about the sales team there. I originally we We recently purchased our 2nd and 3rd cars from Ourisman Chantilly Kia and I can't say enough great things about the sales team there. I originally went in because I was told Billy Brown, the GM, would offer a great deal and that proved to be true. Sales staff is great but the real gem there is Chris Bell, the sales manager. Because of my trust in him, I made it clear I really only wanted to work with him. He gets people, and he goes above and beyond to strike a deal with you. If you're willing to go in there and actually negotiate a good deal, you'll get one- don't expect them to just give it away though. They've got to pay their bills too. If you're looking to purchase a Kia, I promise you'll likely not find a local dealership that will give you a better deal. More

Fantastic Customer Service and Attention to Detail I would strongly recommend visiting this dealership. The customer service, most notably with Chris Bell and Aaron King, was fantastic! They even fol I would strongly recommend visiting this dealership. The customer service, most notably with Chris Bell and Aaron King, was fantastic! They even followed up with a phone call a day later to express appreciation for our business with additional offers. Thanks again, gentlemen! More

Best Car Dealership I recently went to Ourisman Kia and got a great deal on a 2015 Kia Optima hybrid thanks to the salesman Aaron King and the GM Billy Brown. Derrick in I recently went to Ourisman Kia and got a great deal on a 2015 Kia Optima hybrid thanks to the salesman Aaron King and the GM Billy Brown. Derrick in Finance helped me get a better interest rate than I was going to get from my credit union also. Overall, they were the best group of guys I've dealt with buying a car. I will definitely go back again and recommend to friends and family. More

Great Service Carolyn Condon did a first rate job of managing my recent transaction. She was knowledgeable, professional, and patient as I changed the parameters of Carolyn Condon did a first rate job of managing my recent transaction. She was knowledgeable, professional, and patient as I changed the parameters of the deal during the day. She made me feel comfortable and worked hard throughout the transaction to make sure that I was satisfied. I recommend her highly. More

Great car buying experience... the way it should be I had the opportunity to work with Zach Meyer as I sought my new Kia. He was great to work with and very patient. He had answers to all of my question I had the opportunity to work with Zach Meyer as I sought my new Kia. He was great to work with and very patient. He had answers to all of my questions. Very satisfied with my new Kia and glad to have an enjoyable car shopping experience. Thanks Zach. More

THE best car buying experience! This past weekend my husband and I purchased two new Vehicles from Ourisman and couldn't have had a better experience. Tyler was an amazing Salesman, This past weekend my husband and I purchased two new Vehicles from Ourisman and couldn't have had a better experience. Tyler was an amazing Salesman, Chris was definitely on our side and got us the deals we were looking for and Ben rounded out the team and pushed the process to the finish line. Would recommend Ourisman Chanitlly Kia and those guys to anyone! More

great experience! David was full of kind service and helpful! The whole service was excellent. Their price was good- and warranty and services are great. I love my David was full of kind service and helpful! The whole service was excellent. Their price was good- and warranty and services are great. I love my Kia Forte. More

Awesome customer experience - ask for Tyler Bratcher! An excellent experience, primarily due to Tyler Bratcher, an up and coming rock star on their sales team...make sure you ask for him! I needed repair An excellent experience, primarily due to Tyler Bratcher, an up and coming rock star on their sales team...make sure you ask for him! I needed repair work done for two safety recalls, and I had my infant daughter and dog with me due to circumstances beyond my control. Tyler did his job and asked when I would be looking for a new vehicle and showed me the fleet, but was not pushy when I said I was not on the market. I figured he would walk away knowing he could not make a sale but this was not the case...over the next few hours he walked my dog while I took my daughter inside, gave me the local insider scoop about the area, checked in with service to see what the timeframe was like, and helped me checkout (since my hands were very full!). A month later he checked in to see how my car was running (this was definitely a standout move, considering he is not on the service side). I told him I had not heard about a part that had been ordered and within an hour I received a call that it was in, was told to come in whenever was convenient and while I was there my car was cleaned and I received a free 16 point inspection. Definitely two great experiences, and he is the reason I will keep going back...definitely a standout on their team and in the auto sales industry in general! More