Ourisman Chantilly Kia
Chantilly, VA
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948 Reviews of Ourisman Chantilly Kia
Fast, Honest, Affordable My husband and I went to buy my first new car. Like most people, I had done my research and knew exactly what I wanted. Unlike other dealerships, they My husband and I went to buy my first new car. Like most people, I had done my research and knew exactly what I wanted. Unlike other dealerships, they respected us even though we are on the younger side (26 and 27) and did not play the typical sales games. Before we knew it, we had picked the exact car I wanted, negotiated a price and drove off the lot. The process was much faster than most experiences I've had at car dealerships and we were consistently attended to by Ben, Andrew and Bryan. I highly recommend this dealer and especially the gentlemen who helped us. More
2016 Kia Optima I went in on 10/31 and worked with Jordan to buy my brand new 2016 Kia Optima. The customer service was excellent and I thoroughly enjoyed working wit I went in on 10/31 and worked with Jordan to buy my brand new 2016 Kia Optima. The customer service was excellent and I thoroughly enjoyed working with all parties involved. Ashlee was super helpful and very friendly when we were finalizing contracts; Ben B. made sure that each step of the purchasing process went seamlessly and was extremely efficient. It was great getting to work with Niko as well (who has a Kia Optima himself) and he gave me some great information on the car. Jordan was super patient and wasn't trying to push a sale at all, something I found very refreshing. He laid out the options I wanted and provided a thorough review, along with a test drive, of each car. Jordan is passionate and very knowledgeable in what he does and you will be able to tell that from the first moment you interact with him. Simply put, the Ourisman Chantilly Kia team is just an excellent team with super friendly service, I Highly recommend them! More
Amazing Customer Service We had the best interactions, best service, Every one was respectful, happy, and laid back. Everything seems very transparent and open. You never get We had the best interactions, best service, Every one was respectful, happy, and laid back. Everything seems very transparent and open. You never get that "feeling" you normally get at dealers. We are lifers. More
Young Jeremy was patient and thorough I had some real issues with my car with some costly repairs and Jeremy Smith took the time to break everything down for me. I could not afford to hav I had some real issues with my car with some costly repairs and Jeremy Smith took the time to break everything down for me. I could not afford to have all the repairs at once, so he helped me prioritize what I needed right away, and we scheduled another date to finish them. Really professional young man, and super patient with me. Also wanted to mention his amazing professional attire. Whimsical while still maintaining a professional image. Thank you for everything! More
FAST , NO xx , they work with your budget , I will buy again I just bought 2017 Kia Sorento , George Dastouri was with me from A to Z , his managers and co workers were nice and helpful . they work with you and I just bought 2017 Kia Sorento , George Dastouri was with me from A to Z , his managers and co workers were nice and helpful . they work with you and your budget , No push , No xx. I will buy again for my kids, and grand kids . More
Bought a new Kia Forte I was researching cars intending to buy a 2016 model. Caroline Condon was my first contact at the dealership. I wanted to look and evaluate the Rio; C I was researching cars intending to buy a 2016 model. Caroline Condon was my first contact at the dealership. I wanted to look and evaluate the Rio; Caroline and Chris Bell answered all of my questions and we test drove a Rio. The discussions progressed to moving up to the Forte. Again they patiently answered all of my questions and concerns. We test drove the Forte and when I returned, Chris and Caroline made me a very good offer on the Forte on the showroom floor. It met my needs and was within my price range. Working with Billy Brown, Chris, and Caroline we worked out the details and I decided to buy the car. I very much appreciate Kia and the Chantilly team for recognizing the military and giving me a discount for serving in the military. Ashlee Reynolds was very helpful in answering my finance and options questions and made the 'paperless' paperwork go very smoothly. Very cool interactive touch panel desk with all of the paper work signed electronically. In the end I was very satisfied with the team and the deal that I received. The maintenance and warranty program was the best I've encountered and I look forward to working with their Service department where they will clean the car inside and out and offer a loaner for all servicing. In the two days I've had the car, I am very happy with it and actually get better gas mileage than advertised. Thanks to the entire team. More
Good experiance The sales person Cristian Turcios was patient and listened to my concerns and needs with good attitude , I have met very rude sales people in the past The sales person Cristian Turcios was patient and listened to my concerns and needs with good attitude , I have met very rude sales people in the past in other car dealers but Cristian is not pushy he has earned one happy customer. More
It was a non-pressure envirnment. The whole team, David Kim, Andrew White, and Christopher Bell listened to what we wanted and did their best to accommodate our wishes. We are very sa The whole team, David Kim, Andrew White, and Christopher Bell listened to what we wanted and did their best to accommodate our wishes. We are very satisfied with our new purchase! We will definitely do business with them again in the future! Andrew White was very personable and made us feel important. He was also very patient with us and gave us space to consider our decision. Christopher Bell was very attentive to our wants and provided options that made it easy to make a decision. Davis Kim was very helpful and knowledgable of the vehicles and was happy to assist us in any way. Great team! More
Great Service I was very happy to buy a new Kia Optima from Ourisman Chantilly Kia yesterday. Crystal Mullins-Kerns' team gave me a wonderful price. Caroline Co I was very happy to buy a new Kia Optima from Ourisman Chantilly Kia yesterday. Crystal Mullins-Kerns' team gave me a wonderful price. Caroline Condon even picked me up and drove me to the Ourisman Chantilly Kia. They did not force me to buy what I did not want. Overall, wonderful shopping experience. More
Buying a new car Let me start off with the last time I had purchased a vehicle. It was 1998, F -150 ( still running strong), paid off in 2003. The wife and kids needed Let me start off with the last time I had purchased a vehicle. It was 1998, F -150 ( still running strong), paid off in 2003. The wife and kids needed a new car so I begin searching for the right vehicle for my growing family. I had totally forgot what it feels like to have a car payment until I met the guys at Ourisman KIA. They were able to suppress 13 yrs of " No car payment bliss" within 1 hr.( Hahahaha). These guys were professional, knowledgeable, and helpful through out the process, definitely check them out if you plan on buying a vehicle. More