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Ourisman Chantilly Kia

Chantilly, VA

4.0
948 Reviews

4105 Auto Park Circle

Chantilly, VA

20151

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948 Reviews of Ourisman Chantilly Kia

July 06, 2015

A very nice, no pressure experience! Mr. Curry was a kind and pleasant salesperson to work with. He did not pressure us in any way and respected our needs and wants. Mr. Bell worked qui More

by rosen4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell
Jul 08, 2015 -

Ourisman Chantilly Kia responded

Rosen, your fantastic review was quite a refreshing read! Congratulations on your new vehicle. I am sure you are continuing to enjoy it. I am happy that Curry provided you with pressure-free, and pleasant customer service. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

June 29, 2015

Unassuming; a bit laid back, but ultimately exceptional! My sales rep; Jordan Owens and the sales manager; Chris Bell were straightforward, honest, diligent, and worked quickly to help facilitate the deal. C More

by bizmarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Escobar, Christopher Bell, Bryan Whitlow, Ryan Phlegar, Jordan Owens
Jun 30, 2015 -

Ourisman Chantilly Kia responded

We appreciate the time it took for you to give us this feedback. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience with Jordan and Chris reflected this dedication. At Ourisman KIA, we value our customers and we look forward to seeing you on your next visit. Regards, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

June 29, 2015

I LOVE this dealership! I'm on my third car here. They're like family to me the way they take care of me and receive me for my standard maintenance visits. Chris Bell.... Lik More

by pacose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell, Billy Brown, Ben Braunstein
Jun 30, 2015 -

Ourisman Chantilly Kia responded

Thank you so much for taking the time to write about your experience with us. We greatly appreciate the opportunity to work with you and earn your business. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Please continue to visit us whenever you have questions, and we will continue to provide great service. Regards, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

June 28, 2015

Bought a car with best support from David Curry I walked in on a Saturday morning, found a very good preowned, certified Kia Sorento with low mileage for a very good price. David Curry, a very frien More

by Mark S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell
Jul 02, 2015 -

Ourisman Chantilly Kia responded

Congratulations on your new vehicle, Mark! David is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

June 22, 2015

First time car buying experience - awesome! My 15 year old car was finally ready to retire! I've loved the little Kia Soul since I saw it in the Hamster commercials and always said I would get t More

by nieveskm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell, Billy Brown, David Kim, Silvia Aviles
Jun 25, 2015 -

Ourisman Chantilly Kia responded

Congratulations on your new vehicle! David, Silvia, Emmad, Christopher and Billy are great assets to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. At Ourisman Kia, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

June 19, 2015

Sales associate with a commitment to customer satisfaction I would like to recognize one of your sales associate, Dave Curry. I was shopping for a specific model with the right color and trim. At first the d More

by Retired in FL
Recommend Dealer
Yes
Employees Worked With
Billy Brown, Silvia Aviles
Jun 24, 2015 -

Ourisman Chantilly Kia responded

Thank you for taking the time to write such kind words about our sales team. David is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Best, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

June 18, 2015

great, easy to work with Great sales staff, Ryan and Emmad were awesome to work with. All my questions were answered, and all my options were presented clearly with no pushy More

by John Doe 45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Phlegar
Jun 21, 2015 -

Ourisman Chantilly Kia responded

John, thank you for going out of your way to write this review. At Ourisman KIA, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Ryan and Emmad were able to show you dedicated and personalized service. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Best, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

June 15, 2015

High Quality Experience My husband and I went to a number of dealerships to compare pricing of cars, quality, and overall experience. Our visit to Kia was hands down the bes More

by lmerceruio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Owens
Jun 21, 2015 -

Ourisman Chantilly Kia responded

It was a pleasure to read about your car buying experience at Ourisman KIA. Congratulations on your new vehicle! It's delightful to know that Jordan, Jeff and Erin were able to provide you with such a memorable and outstanding experience. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

June 15, 2015

My return Everyone I worked was AMAZING!!!! I just don't feel that this is the right time for me to lease a New car. I do want to buy, not Lease. When I am read More

by cfrazier_08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Aviles
Jun 21, 2015 -

Ourisman Chantilly Kia responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our team was able to provide you with an amazing experience! We really appreciate this feedback. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

June 10, 2015

Buy your next car here if you want to be treated right! I walked into this dealer at 5 on a Sunday as they were about to close. They stayed open to show me the suv and allowed me to take it home so that I c More

by CJ261975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell, David Kim
Jun 12, 2015 -

Ourisman Chantilly Kia responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Chris and David were able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

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