Ourisman Kia of Bethesda

My experience shopping for and ultimately buying a new Kia EV9 from Ourisman Kia of Bethesda at the end of May 2026 was exemplary from start to finish. Kevin Flores, from the sales floor, was friendly an Kia EV9 from Ourisman Kia of Bethesda at the end of May 2026 was exemplary from start to finish. Kevin Flores, from the sales floor, was friendly and helpful. There was no pressure to buy, I was able to see multiple colors and variations of the EV9, and there were none of the stereotypical car sales games. I was given reasonable numbers, Kevin worked with me and the management team to make sure the lease numbers I ended up with were a good fit for the car, trade, and life circumstances, and while there was some extended waiting between accepting a deal and getting final paperwork signed, that was largely down to me opting for a walk-in visit and purchasing same day, on a busy day - and Kevin kept me up to date as things progressed, while making sure everything that could be done ahead of finance office visit was done (including car detailing and charging top-up, preliminary paperwork signing, getting personal items out of my trade, etc). When it was my turn in the finance office, Troia Collins was equally great - acknowledging the time I'd already spent at the dealership and quickly getting through the remaining process without rushing me or skipping any important info. She fully respected what they knew about how I'd be using the car and other factors, and while she was sure to offer every available benefit and explain implications, she didn't press on any of the optional extras. Finally, a note on facilities: while situated in an on-street storefront in a busy urban area -- an unusual setup for a car dealership -- the space was easily a class above any other Kia dealership I've stepped foot in, inside and out. It was comfortable and tastefully decorated, while also maintaining a friendliness and welcoming atmosphere and that oft-pretentious upscale aesthetics often mean is lacking. I love the car, and am glad I made the hour long trek to Bethesda based on the positive reviews I'd seen rather than looking at options closer to home. The inventory is great, the staff are friendly and knowledgable, and at the end of an admittedly long day, I couldn't have been happier; Highly recommend. More

Zack was incredibly helpful and patient with me. Even stayed well past closing to walk me through several features of my new car. Thank you, Zack. Even stayed well past closing to walk me through several features of my new car. Thank you, Zack. More

Service was good and on time. Also I got uber ride while I drop my car which is was great Also I got uber ride while I drop my car which is was great More

This was my first new car purchase in several years. The car I wanted was in limited supply and finding a dealer who had the model, trim, and color I was looking for was not easy. David Williams of O The car I wanted was in limited supply and finding a dealer who had the model, trim, and color I was looking for was not easy. David Williams of Ourisman was extremely helpful. If I ran into snags, I knew I could contact David and he would serve as point man to work with whomever was necessary internally to get things done. He and the other members of the team, including the finance department and the parts team, went above and beyond to help check all the boxes and get me the car I wanted, with the accessories I wanted, when I wanted it. This is also my first KIA, after decades of Honda ownership, and after a month of driving, including two long road trips, I'm still loving it. More

Everyone here is great. I recently went for my scheduled service and it was pretty busy. The staff still attended to each of us there and getting everything done in a timely I recently went for my scheduled service and it was pretty busy. The staff still attended to each of us there and getting everything done in a timely fashion. More

Excellent customer service and team work, great experience at Ourisman Kia Bethesda, Maryland. Thank you so much! experience at Ourisman Kia Bethesda, Maryland. Thank you so much! More

Dealership was very flexible scheduling a diagnostic appointment and arranged for an Uber so I didn’t have to wait in the service department all day. Very pleased! appointment and arranged for an Uber so I didn’t have to wait in the service department all day. Very pleased! More

I had a great experience with David Williams at Ourisman Kia Bethesda recently when buying a used Ioniq. He was extremely straightforward, helpful, and great to work with. Highly recommend. Best car buying Kia Bethesda recently when buying a used Ioniq. He was extremely straightforward, helpful, and great to work with. Highly recommend. Best car buying experience in decades. There was none of the usual (lousy) back and forth, playing games; everything was straightforward with no surprises, no hidden fees, no bait and switch like I've seen at other dealers. I greatly value that. I started on their website looking at one particular vehicle and David answered on chat when I indicated an interest. Before I got too invested he volunteered that there was minor damage on the vehicle that didn't show on pictures. Other dealers would have not said anything and let me come in (a decent drive away) to try to sell me on something else, but David didn't do that bait and switch so I really appreciated that. He had other similar vehicles in stock so I decided to come on in anyways. When I arrived, the vehicle was not only already ready to go, they had put it through their detailing process right before I arrived. David encouraged me to take a longer test drive, and I was able to get a feel for the vehicle in a low pressure situation. He drove with me on my request and was very patient in answering my questions about the car and the dealership. We worked together to find a good deal that benefited both of us and I walked away very happy; I hope David and Ourisman did too. I really appreciate that when we finally started talking numbers, there wasn't that constant back and forth "let me bring it to my manager" dance. It was a very fast turnaround on price negotiation and I'm glad we didn't have any wasted time. Finalizing the deal went smoothly without problems. We've had the car now for a week and it's been great. As I said it's been one of the best buying experiences I've had. A+, highly recommend, would go again. Thanks for a smooth buying experience, David and Ourisman. More

We had a great experience at Ourisman Kia recently. Our salesperson, Renzo, was friendly, knowledgeable and extremely helpful. He helped make the process of leasing our vehicle seamless. He even brough Our salesperson, Renzo, was friendly, knowledgeable and extremely helpful. He helped make the process of leasing our vehicle seamless. He even brought the car to our home. We were very satisfied with the dealership and would recommend it to any one looking for a Kia in the DMV. More