Ourisman Lexus of Rockville

I had a fantastic experience working with the entire team, Joao, Sesan, Kwu, and Jin during my vehicle trade-in and new car purchase. Joao listened attentively to my initial inquiry and secured my prefe team, Joao, Sesan, Kwu, and Jin during my vehicle trade-in and new car purchase. Joao listened attentively to my initial inquiry and secured my preferred vehicle, even amid high demand. Sesan provided valuable assistance with all my finance questions, ensuring I felt well-informed and supported throughout the process. Jin Bae was truly exceptional! He made the entire process smooth and stress-free, guiding me step by step with patience and expertise. Jin answered all my questions thoroughly and made sure I was comfortable every step of the way. He was incredibly knowledgeable and took the time to walk me through the features of my new car, making the transition seamless. His professionalism and customer-focused approach set him apart. Jin is the best auto sales agent I have ever worked with. I highly recommend this team to anyone looking for a seamless and positive car buying experience. More

The salesperson with whom I worked was Lily Pereira and she was very helpful and knowledgeable. She was not pushy at all and very capably answered my questions. She is most definitely a keeper! James Wa she was very helpful and knowledgeable. She was not pushy at all and very capably answered my questions. She is most definitely a keeper! James Wang, Finance Manager, also worked with me and he also was very knowledgeable and most helpful in financing my car. He also is a keeper! The whole atmosphere at Ourisman Lexus of Rockville was very welcoming and friendly. I will definitely recommend them to others looking to buy a Lexus. More

Negotiations with Dealer, sales & Finance were straight forward and all commitments were kept as promised. Very professional experience. Tony took extensive time with me explaining the various features d forward and all commitments were kept as promised. Very professional experience. Tony took extensive time with me explaining the various features during my pick-up of the vehicle -- very impressed! One of my very best auto purchase experiences in the past 55 plus years!!! More

This dealership is great. Great location, service and it is very clean. I enjoyed it. Great location, service and it is very clean. I enjoyed it. More

My service appointment 9/29 was excellent. Mike Jankowitz kept me updated and followed up to ensure the service work was completed as quickly as possible. Mike Jankowitz kept me updated and followed up to ensure the service work was completed as quickly as possible. More

Pei Pei was great to work with. She was helpful but not pushy. She returned calls and emails and did everything necessary to provide a smooth transaction! She was helpful but not pushy. She returned calls and emails and did everything necessary to provide a smooth transaction! More

Worked with Sales Manager, Kewei, Melissa and sales personnel, Hector. Melissa and Kewei were professional manner managers and easy to communicate and Hector was the best sales person I've ever worked. personnel, Hector. Melissa and Kewei were professional manner managers and easy to communicate and Hector was the best sales person I've ever worked. He was super friendly, courtesy and very responsible. It was pleasure working with Hector and even after making a sale, Hector kept checking and working on helping to get state registration etc. More