Ourisman Lexus of Rockville

I was treated as though I was the only client at the dealership. YK was super patient and helpful. dealership. YK was super patient and helpful. More

This process was seamless and Michael was really great to work with! I did not feel pressured at all any point, even as we were just starting the process of looking for a new car and ended up coming back to work with! I did not feel pressured at all any point, even as we were just starting the process of looking for a new car and ended up coming back to this dealership for several reasons. We realy felt valued as people and not just another sale. Michael made it so easy from start to finish and answered all my questions promptly and professionally. He was really wonderful to work with! I'm so happy with the experience and with my new car! More

We had a great experience purchasing our first SUV from Ourisman. Pei Pei was very patient with us, answered all our questions and replied to our emails/texts in a timely manner. Ourisman. Pei Pei was very patient with us, answered all our questions and replied to our emails/texts in a timely manner. More

I always receive prompt, courteous and excellent service when I service my RX350 at Ourisman Lexus of Rockville. Jimmy Baker keeps my vehicle on the appropriate maintenance schedule and the service technic when I service my RX350 at Ourisman Lexus of Rockville. Jimmy Baker keeps my vehicle on the appropriate maintenance schedule and the service technicians keep my RX350 in great mechanical condition. Thanks for 8 years of excellent service. More

After so much time looking for a car, we finally met Ali Golestani who was nothing less than amazing. He spent so much time helping us find the perfect vehicle, and made the entire experience wonderful. I h Golestani who was nothing less than amazing. He spent so much time helping us find the perfect vehicle, and made the entire experience wonderful. I highly recommend going to him for all your needs, he was knowledgable, helpful, and so warm and welcoming. Thank you for all your assistance! More

I recently purchased a 2025 Lexus IS 350 F Sport from Ourisman Lexus of Rockville, and I couldn’t be happier with the experience. From start to finish, everything was smooth, professional, and stress-fre Ourisman Lexus of Rockville, and I couldn’t be happier with the experience. From start to finish, everything was smooth, professional, and stress-free. Pei Pei Tsai, my sales consultant, was fantastic—knowledgeable, patient, and genuinely invested in helping me find the perfect car. Sales Manager Seth made the process seamless and transparent, ensuring I felt comfortable and informed every step of the way. Amal Adnan in finance was equally impressive, walking me through all the details and making the paperwork process quick and easy. This team truly went above and beyond. If you're in the market for a Lexus, I highly recommend Ourisman Lexus of Rockville. Ask for Pei Pei—you won't regret it! More

Kathleen was fine and very helpful. All went well, as usual. One minor item that was disappointing was that they didn't was the vehicle. All went well, as usual. One minor item that was disappointing was that they didn't was the vehicle. More

Jin was outstanding—so knowledgeable, friendly, patient and thorough. He walked me through choosing between three different models and I am thrilled with the results. I am a repeat customer at this dealer and thorough. He walked me through choosing between three different models and I am thrilled with the results. I am a repeat customer at this dealership for a reason, but Jin really went above and beyond. And his sales manager, Seth, was also amazing. I cannot recommend this dealership enough. The service center is also wonderful. More

Our sales person Pei-Pei was excellent. She found the exact car we wanted and kept us updated on when it would arrive at the dealership. I highly recommend both her and the dealership. She found the exact car we wanted and kept us updated on when it would arrive at the dealership. I highly recommend both her and the dealership. More

Pei Pei Tsai was great to deal with - polite, knowledgable, forthright, and quick. She set up an appointment for me to check out the car, rescheduled that at the last minute when I had a conflict knowledgable, forthright, and quick. She set up an appointment for me to check out the car, rescheduled that at the last minute when I had a conflict, and was ready to work with me when I arrived. The whole process was low-pressure and efficient. Thank you! In the finance office, Amal Adnan was similarly excellent - a great person, very friendly, and both knowledgeable and efficient in her part of the process. Thank you! More