Ourisman Toyota 40

I had a tire pressure low warning indicator and was unable to resolve the issue myself. When I got to service Mike was immediately helpful and went to the vehicle to assist me. We had to turn the vehic unable to resolve the issue myself. When I got to service Mike was immediately helpful and went to the vehicle to assist me. We had to turn the vehicle over to a service tech, who , in 25 minutes had corrected the problem. Mike then took the time to demonstrate how to fix it myself if the problem happens again. The experience was painless. timely , professional and friendly. It could not have been more positive for me More

It was a pleasant buying experience dealing with Thompson Toyota, the salesman, Manny Reyes was friendly, knowledgeable and did everything possible for me to get the best deal available. Thompson offered Toyota, the salesman, Manny Reyes was friendly, knowledgeable and did everything possible for me to get the best deal available. Thompson offered me a better trade in for our car than I expected. Buying my new Toyota Camry was easier than i thought it would be. Thank you. More

Jon Reiner is by far the best car salesman I have ever worked with. He answered my many questions to my understanding and convinced me I had made an excellent choice in buying the 2012 Highlander (since worked with. He answered my many questions to my understanding and convinced me I had made an excellent choice in buying the 2012 Highlander (since I had done much research prior to visiting Thompson Toyota). This is the 4th Toyota we've bought from Thompson's. I would recommend Thompson's and especially Jon Reiner to anyone looking for a Toyota. More

The buying exprience was excellent thanks to Jon Reiner. Jon was very knowledgeable and exprienced and it showed. We were recommended to Jon by a previous buyer and would recommend Jon and the Dealership. Jon was very knowledgeable and exprienced and it showed. We were recommended to Jon by a previous buyer and would recommend Jon and the Dealership. More

Jon Reiner was very helpful and very knowledgeable in the selection of my Toyota Highlander. He established a most friendly attitude in our negotiation. I was pleased by his courtiousness and attention to selection of my Toyota Highlander. He established a most friendly attitude in our negotiation. I was pleased by his courtiousness and attention to pointing out the features of the vehicle, and his setting up my cell phone to work with the vehicle bluetooth system. In addition, he even assisted in removing my personal gear from the trade-in vehicle. Melissa Lamb was helpful in my selection of additional protection items for the veicle, and in quickly setting up the services required based on my schedule. Chris Edwards promptly arranged the financing and final paperwork to complete the deal. It was a very pleasant experience as I drove away that evening in my new SUV with all the features I desired. Joe Sova More

I was very pleased with the whole new car buying experience. For one, since the exact Tacoma model I was seeking was not available on the lot, Jon, did some extensive research in order to locate an experience. For one, since the exact Tacoma model I was seeking was not available on the lot, Jon, did some extensive research in order to locate an already built one. The dealership with my truck was over 100 miles away and to my surprise the truck was ready for paperwork the next morning. I had visioned a much longer wait time. I did trade in my 2007 Tundra and Thompson was very fair with pricing and not only with my trade in, but with my new 2012 Tacoma. I typically anticipate a stressful haggling experience whenever I negotiate car deals, but the who;e experience with Thompson puts me at ease. This is my second new Toyota purchase with Thompson in 5 months and they have a customer for life. Thanks Thompson and Jon, Craig More

Of all the new cars I've bought over the years and the different dealerships. This was the best car buying experiences I ever had. Thanks for making my wife very happy! different dealerships. This was the best car buying experiences I ever had. Thanks for making my wife very happy! More

1- oil change 2- tire rotation The work was done 1- oil change 2- tire rotation The work was done promptly. The coffee was hot! The price was good. The service personnel were friendly, 1- oil change 2- tire rotation The work was done promptly. The coffee was hot! The price was good. The service personnel were friendly, knowledgeable and helpful. It seems , from their demeanor, they all went to charm school. More

After having a really bad experience with another dealer in Harford County Maryland, I was very impressed with the customer service that I received at Thompsons Toyota. I felt really comfortable and felt at in Harford County Maryland, I was very impressed with the customer service that I received at Thompsons Toyota. I felt really comfortable and felt at ease. I would recommend this to anyone that I know that is interested in purchasing a new or used toyota More

Kevin was NOT - pushy. I cannot stand car salespeople who are. His demeanor was easy to connect with. He allowed us to explain my finances to him, and of course pricing was a major driver in my decision to p are. His demeanor was easy to connect with. He allowed us to explain my finances to him, and of course pricing was a major driver in my decision to purchase from Thompson =- Kevin also was a vital piece to our decision. We had come from Jones Junction - which I hated...so I was so happy to spend my money with Thompson ! More