I had asked for pricing on a new Cherokee from several dealers. Dustin was the only one to respond with an actual price of the car I wanted, with a price that included ALL fees and taxes---just as I requested. He was the only one that actually read my email! After a couple of more emails, the car was mine-- I just needed to come pick it up. The delivery was easy with no surprises. Oxmoor made it easy.

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I had a hard time getting into a car and i came across oxmoor dodge dealership. I was acknowledged by the salesman rami dawod. His customer service was very good and he communicated with me very well. He gave me exact detail of what can be done to move forward in getting into a new car.
I would highly recommand any friends and family to him. A good man that real cares about his customers and their needs.

purchaser,
darrell moss

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One sales person showed us the automobile and was very nice, soft spoken, and polite.
However, it went down hill very fast after we went inside. The finance manager, Dexter, was very rude and unprofessional. He approached my husband and I with a negative attitude and said "I HOPE you all understand the price I just gave you." Then went on to imply that we were ignorant to the fact that the price that he gave us was lower than the PP price that we asked for. The problem was that he wanted to hand write on a price on a peice of paper and not show us the PP price. He was simply playing games and I did not want to play the pricing games.

Then we had to wait about 10 minutes before they would give me the keys to my vehicle so that we could leave. The next day another very rude and unprofesional sales person called numerous times harassing us to come back to the dealership. He even called numerous times after we told him there was no way we would ever be back. He even called several times and acted like he did not know who he was calling.

I expect to treated with respect and professionalism. Also, I am not your "G" and do not appreciate being spoken to with such disrespect. This dealership will not last long while employing such people as those we dealt with.

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My wife and I are newly married and were looking for a Wrangler as our first new car together. Previously the two of us had been to plenty of lots before and had experience with the car buying process, however none of our prior experience were as easy and enjoyable as our time at Oxmoor Chrysler/Dodge! I could go into detail about how at home we felt, but the bottom line is, I will recommend this dealer to everyone. Rami treated us like family, and got us exactly what we wanted and in a timely manner. I would say we were a little on the picky side when it came to committing to our New Purchase, but I would do it all over again if I could. I am so happy we decided to stop by this dealer to check things out! It really paid off.

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I got a Chrysler 200 yesterday, I have been looking for cars for sometime now, not sure exactly what I wanted or could get due to my circumstances of my current car. Everyone was extremely friendly and did everything they could to help me be at ease and satisfied with all they could do. I was very upside down on my current car due to numerous mechanical issues. They were not pushy, did not laugh in my face or complain about not making much money on my deal like Sam Swope Chrysler, Jeeop Dodge did on Dixie Highway. I was very satisfied with the service I received yesterday. Everyone that works there is extremely friedly and made you feel welcomed. I would recommend anyone looking to go see what they could do for you. Thanks for making it a positive experience! Everyone that was involved!

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My family was out growing the van we had and I was looking for a used van that would be bigger and also come with more features. I never thought that I would be able to afford a brand new van, much less a Town & Country, AND it be loaded with everything I could ever want! All thanks to this dealership and most importantly my sales guy Rami Dawod. He was AWESOME! I seriously walked out of the dealership with a new friend! And who could ever say that about their car salesman, I never could until now. Everyone at the dealership was so friendly and helpful and I could tell they loved their job and helping customers leave as happy and satisfied as possible. I did for sure! Thank you Rami for everything you did for me and my family and I will be sending everyone I know looking to purchase a new car your way!!

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Most people don't enjoy or look forward to purchasing a new car. At least this is true for our family. We liked our VW but needed to upgrade to a Van as our family is growing. We looking online at the Honda Odyssey, Toyota Sienna & the Chrysler Town & Country. After test driving the Odyssey and Sienna, we went to the Chrysler dealership (saving our top online pick for last). Very soon after walking into the dealership, I was greeted by the Sales Manager who introduced me to Rami Dawod. Rami listened to my needs and showed me all the cool features in the Town & Country. I could tell he loved showing me this Van and talking about all the amazing features. Needless to say, the Van (although the base model) was loaded with very cool and interesting features (which are all upgrades in the Honda and Toyota). Leather, DVD, Nav System, back up camera and the list goes one and on. The Van was perfect for our family! Now comes the part nobody likes, working out the deal, trade in included. My wife and I had a budget that we felt would be fair for both the dealership and us. Long story short, we walked out to the dealership that day feeling very good about the deal we made. Our sales representative, Rami worked hard for us helping us get the van and not go over budget. There were no games and we were treated very well throughout the entire process.

If you go to Oxmoor, be sure to ask for Rami Dawod. He will take good care of you.

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I was very satisfied with the service and assistance in buying my new vehicle. Rami done an awesome job and was very helpful. Thank you so much. I will recommend this dealership to everyone I know that is looking for a new vehicle.

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I signed a loan for my daughter. and it ended up in my name and they said it was a 3.8 percent and it ended up a 5.8 They did nothing but lie to me. it asked below Would you have preferred to write this review while you were still inside the dealership? no because I larned all this after the fact

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