Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Excellent very kind, courteous, extremely helpful they go out of your way to see that you don’t have to wait a very warm and welcoming environment I’ve been dea very kind, courteous, extremely helpful they go out of your way to see that you don’t have to wait a very warm and welcoming environment I’ve been dealing with them for years More
Great experience A car buyers dream experience. Friendly, knowledgeable, accommodating, and most of all professional. I will tell all my family, and friends to shop at A car buyers dream experience. Friendly, knowledgeable, accommodating, and most of all professional. I will tell all my family, and friends to shop at Pacifico More
Customer friendly comfortable location I bought a Ford EcoSport from Neal Bauer at Pacifico. He was very nice, no pressure, patient as we looked at various makes and models. He and the tea I bought a Ford EcoSport from Neal Bauer at Pacifico. He was very nice, no pressure, patient as we looked at various makes and models. He and the team worked up the best deal possible for me More
Great Experience I met with Earl Hill. He showed me the vehicle I was interested in buying. Earl was very knowledgeable and I never felt pressured to buy. I definitely I met with Earl Hill. He showed me the vehicle I was interested in buying. Earl was very knowledgeable and I never felt pressured to buy. I definitely would send friends and family to see Earl. More
Highly recommend Everything from service writer to the work done was great. Their level of service is excellent. Highly recommend to everyone who needs a car or servic Everything from service writer to the work done was great. Their level of service is excellent. Highly recommend to everyone who needs a car or service More
Great customer service. Mr. Andrew is very professional Very satisfied with my first experience at this dealership.. Andrew my direct contact is a very professional agent. He is an expert in what his doing Very satisfied with my first experience at this dealership.. Andrew my direct contact is a very professional agent. He is an expert in what his doing.. Thank to his dedication you now have a loyal customer. More
Great experience Earl was great he answered all our questions,he was not pushing us to buy. Down to earth well experienced. Will come back and look for the same exper Earl was great he answered all our questions,he was not pushing us to buy. Down to earth well experienced. Will come back and look for the same experience. More
“Philly Special” Pacifico Ford is a special place. After an awful experience in New Jersey buying my third Ford Raptor, I could not have had a better experience at Pa Pacifico Ford is a special place. After an awful experience in New Jersey buying my third Ford Raptor, I could not have had a better experience at Pacifico Ford in Philadelphia, Pennsylvania. Special is an understatement, they made me feel like family from the first phone call I made all the way up into my visit to the dealership and the VIP treatment continued until I drove off the lot. It didn’t stop there, general manager Larry Ferrell Cell even followed up several hours after I left the dealership to make sure I was completely satisfied with my new vehicle. They were so busy when I was there I couldn’t believe they had time or even remembered to check in on me a few hours after my purchase. After having a nightmare of an experience with my local dealership in South Jersey, Pacifico Ford stepped in and really changed my perception of car dealers. Long story short: I had several issues with my truck that I bought from the South Jersey dealership and Ford Corporate did a vehicle buyback. In order to complete the transaction we had to find a dealership that was willing to give up one of their Ford F150 Raptor‘s that they had on the lot. When my own dealership that I had used for the previous 20 years refused to help me out with this, Larry Ferrell and his team went above and beyond to accommodate me and make sure I could get in the vehicle I wanted. . Not only were they able to provide me with a replacement vehicle, But they stepped in and helped me with all the leg work that I had to do to get my old vehicle replaced. The one thing I forgot to do was take off my radar detector that was hardwired in the amount that was attached to my old vehicle. When I told Larry and Stanley that I had forgot to bring the right totally do that they quickly resourced one of the service techs and had him promptly come up and help me out to remove the hardwired radar detector and make sure I had it for my new vehicle. I wiI will be making the trip over to Philly for every truck I Purchased from this point forward. Thank you Larry and Stanley for coming through and making my experience pleasant. Sincerely, your new loyal customer! For real, thanks guys I really appreciate everything you guys did More
Positive and helpful Neal Bauer was very honest and helpful and down to earth and made my experience with Pacifico ford much easier in selecting my new vehicle. He really Neal Bauer was very honest and helpful and down to earth and made my experience with Pacifico ford much easier in selecting my new vehicle. He really went above and beyond. More
Great car buying experience I had the pleasure of working with Stan Otto at Pacifico Ford to purchase my 2019 Ford Ecosport. Stan was kind and professional and made my first car I had the pleasure of working with Stan Otto at Pacifico Ford to purchase my 2019 Ford Ecosport. Stan was kind and professional and made my first car buying experience a breeze. He answered my questions walked me through the process and put me a ease. The finance director Larry Ferrill was also very kind and welcoming. If you want a really positive experience with no high pressure then come to Pacifico Ford and ask for Stan and Larry!! More


















