Read Reviews Pacifico Ford

Pacifico Ford

Pacifico Ford

6701 Essington Avenue
Philadelphia, Pennsylvania 19153


Sales: (215) 492-1700
Service: (888) 254-1624
Parts: (215) 492-9950

Manufacturer: Ford

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 715 reviews

4.9

4.9 out of 5

766 lifetime reviews

Pacifico Ford

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Certified: Pacifico Ford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Pacifico Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Pacifico Ford

Serving Philadelphia for over 80 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! " All Roads Lead to Pacifico"

Visit us on Facebook at :www.facebook.com/pacificoford

On Twitter @Pacifico_Ford

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 7:30 AM - 3:00 PM

Sunday: Closed


Our Amenities

Free soft Pretzels Automated Car Wash
Customer Lounge Area Cable TV
Free Coffee Drive-In Service
Free WiFi Express Service
Television Instant Financing
Vending Machines Shuttle Service
After Hours Drop-Off

kwellman88
5/20/2013 2:22:35 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gabi AbisalehGabi Abisaleh
Jay SingerJay Singer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pacifico Ford:

My first vehicle, a 1977 f100 started dying on me and I had to get a new truck. I went to Pacifico Ford, no appointment, and was with a sales associate within 5 minutes. They we're highly friendly, very professional, and worked hard to help make my needs met. The price was no haggle needed pricing and they we're understanding and accommodating to my financial limits. I would recommend Pacifico Ford and any of their staff for anyone looking for a vehicle.

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Poseyt
5/19/2013 9:42:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chad Gilbert
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pacifico Ford:

CHad Gilbert was an excellent sales rep. He was very professional but funny, he took his time but truly worked within our time frame (unbeknown to him). We are truly satisfied and its truly part due to Chad. Thanks

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rende10
5/19/2013 9:13:03 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Neal BauerNeal Bauer
Kelly GeraceKelly Gerace
Bert RendleBert Rendle
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pacifico Ford:

Impressed with customer service and timely turnaround with numbers on many different payment and leasing options , we were not there all day waiting for options, Salesman was attentive to detail- listened to what we wanted and price we could afford and laid out all possibilities for us to meet our goals in the car buying process

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cybrke
5/18/2013 11:29:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jorge AgostoJorge Agosto
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Pacifico Ford:

Kurt and Chris in the internet department worked with me and gave me a great price.
Jorge was helpful, informative and in general extremely compitent as a salesperson.

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jzabor
5/18/2013 5:16:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan  StaleyDan Staley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pacifico Ford:

First experience purchasing a car and I'm glad I came through Dan at Pacifico Ford. Top-notch customer service without a doubt. Perfectly seamless experience - after being caught up in traffic for well over an hour and a half to try getting to the dealership, I was greeted with a smile and the car ready for a test drive that I would end up leaving with later that night.

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rhaley22
5/16/2013 10:13:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Earl  HillEarl Hill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pacifico Ford:

I had an excellent experience leasing a vehicle from the Pacifico Ford dealership. My sales rep, Mr. Earl Hill, was extremely helpful and patient throughout the process. His knowledge and charisma sold me and his genuine kindness was the cherry on top. He made sure through his hard work and diligence that every problem was resolved and I was able to drive home the car I had chosen. I would rate Earl not only the best salesman I have ever seen but also the most caring about the customer. A big thanks to Earl and the rest of the staff at Pacifico Ford!

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ROELPN
5/16/2013 11:15:09 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Earl  HillEarl Hill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pacifico Ford:

My experience at Pacifico Ford with Earl Hill was a very pleasurable experience.Mr. Hill was very friendly,confident& knowledgable
in all aspects of me purchasing a nice used vehicle at a price that was suitable for me.Thank you for superb service,and look forward
to doing business with you in the future.

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Stephmcall
5/11/2013 6:06:31 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jorge AgostoJorge Agosto
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pacifico Ford:

Best salesman!! I appreciated his service and dedicated to getting me into a new lease. I will recommend him to all of my friends and family

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dommy48
5/10/2013 11:35:56 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jorge AgostoJorge Agosto
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pacifico Ford:

This my fourth car that i have bought from Pacifico and each purchase keeps getting easier. MY salesman, Jorge Agosto, has sold me the last three cars and has made the process so easy that i am confident of getting the beast deal possible. He made sure i got all the rebates availabe and presented all my options for buying vs.leasing.After agreeing on a price he made sure to go over all the electronics of the car since they are very high tech now. When i drove out i felt extremely comfortable with all the operations of the car. Will definitely be going back in a few years for my next one..

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sydneyschaef
5/9/2013 11:34:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gabi AbisalehGabi Abisaleh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pacifico Ford:

This was my first experience purchasing a new car. I spent several weeks researching different dealerships in the area, and knew I found the right place when I learned of Pacifico Ford. Their sales team was incredibly friendly, helpful, and went to great lengths to make sure I was comfortable throughout the sales process and nothing short of thrilled with my purchase experience. I appreciated that they sent me formal quotes or "pricing proposals" by e-mail before I even entered the dealership, so there was no confusion about what I was spending for the car, paperwork, taxes, etc. Everything was clear and upfront. Of the 5-6 other dealerships I was in communication, no other dealership was quite as professional as Pacifico. In some cases, I felt it was quite the contrary. I was also very compelled to buy at Pacifico because of their commitment to long-term customer relationships -- it's genuinely not just about the sale. Through the Pacifico For Life Program, I have a lifetime engine guarantee for my car (of course, as long as servicing is done at Pacifico), which was very important to me, free PA inspections for me and my family members, free car washes every time I get serviced at Pacifico, and every 4th oil change is free. It sincerely makes me feel that they are just as invested in the longevity of my car as I am. After my purchase, I've continued to have wonderful customer service experiences with Pacifico. Gabi in particular has been exceptional - taking my calls after hours when I had some trouble with the Sync software, directing my concerns to the service department and saving me the extra step. He's been absolutely fabulous. All in all, I would absolutely recommend Pacifico Ford.

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