I had an excellent experience leasing a vehicle from the Pacifico Ford dealership. My sales rep, Mr. Earl Hill, was extremely helpful and patient throughout the process. His knowledge and charisma sold me and his genuine kindness was the cherry on top. He made sure through his hard work and diligence that every problem was resolved and I was able to drive home the car I had chosen. I would rate Earl not only the best salesman I have ever seen but also the most caring about the customer. A big thanks to Earl and the rest of the staff at Pacifico Ford!

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My experience at Pacifico Ford with Earl Hill was a very pleasurable experience.Mr. Hill was very friendly,confident& knowledgable
in all aspects of me purchasing a nice used vehicle at a price that was suitable for me.Thank you for superb service,and look forward
to doing business with you in the future.

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Best salesman!! I appreciated his service and dedicated to getting me into a new lease. I will recommend him to all of my friends and family

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This my fourth car that i have bought from Pacifico and each purchase keeps getting easier. MY salesman, Jorge Agosto, has sold me the last three cars and has made the process so easy that i am confident of getting the beast deal possible. He made sure i got all the rebates availabe and presented all my options for buying vs.leasing.After agreeing on a price he made sure to go over all the electronics of the car since they are very high tech now. When i drove out i felt extremely comfortable with all the operations of the car. Will definitely be going back in a few years for my next one..

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This was my first experience purchasing a new car. I spent several weeks researching different dealerships in the area, and knew I found the right place when I learned of Pacifico Ford. Their sales team was incredibly friendly, helpful, and went to great lengths to make sure I was comfortable throughout the sales process and nothing short of thrilled with my purchase experience. I appreciated that they sent me formal quotes or "pricing proposals" by e-mail before I even entered the dealership, so there was no confusion about what I was spending for the car, paperwork, taxes, etc. Everything was clear and upfront. Of the 5-6 other dealerships I was in communication, no other dealership was quite as professional as Pacifico. In some cases, I felt it was quite the contrary. I was also very compelled to buy at Pacifico because of their commitment to long-term customer relationships -- it's genuinely not just about the sale. Through the Pacifico For Life Program, I have a lifetime engine guarantee for my car (of course, as long as servicing is done at Pacifico), which was very important to me, free PA inspections for me and my family members, free car washes every time I get serviced at Pacifico, and every 4th oil change is free. It sincerely makes me feel that they are just as invested in the longevity of my car as I am. After my purchase, I've continued to have wonderful customer service experiences with Pacifico. Gabi in particular has been exceptional - taking my calls after hours when I had some trouble with the Sync software, directing my concerns to the service department and saving me the extra step. He's been absolutely fabulous. All in all, I would absolutely recommend Pacifico Ford.

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My experience with Pacifico Ford and with Rocky was very positive. I did not particularly look forward the prospect of buying a new car and especially with my circumstances of having just moved back to the United States after living overseas. I did my research ahead of time by knowing the type and even the specific vehicles in which I was interested and I also looked at reviews of Pacifico Ford, but I was very uncertain of what I needed to be able to complete a purchase given my relocation circumstances. I also felt vulnerable to the sales process given the fact that I really needed a new car and seemingly had little leverage to negotiate since I had walked to the dealer! Fortunately, when I walked in, I met Rocky. I was prepared which was good, so I was able to clearly and confidentially let Rocky know what I was looking for and that I was serious about being ready to buy and not just browsing or wasting his time. I also let him know I had some unusual circumstances. So, he immediately had us sit down at his desk and he let me describe my circumstances and we began to put the information into the system and discuss what I was looking for in a 'new' car. I had a clear list of car makes/models as well as features ranging from must have to nice to have. Rocky listened and helped guide me through the process including piecing together the contact and driver license information I did have based on my relocation circumstances. I had what was needed to buy a car, so we then proceeded to take some test drives. I looked at new as well as certified pre owned vehicles and test drove all 3 cars of interest including a make different than the Ford. Rocky provided information about features aligned to my list but never pressured me. The process was relaxed the entire time for me. I also knew what I was willing to pay and if the price was not right, I was willing to walk out, but in the end, I found a very well priced certified pre owned Ford Escape that met every single required feature and all but one of my nice to have features for about exactly the mid range price I was willing to pay. Rocky was then very helpful in getting me into the car immediately, allowing me to set up insurance and plan the purchase settlement in a couple of days.

In summary, after nearly a week, I definitely have no buyers remorse even after my quick decision, and I must say that my expectations have even been exceeded!

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IT was a good experience dealing with chris watson and shadi dandan they were very helpful. This is the second time i dealt with pacifico ford i bought a 2004 tauras from shadi it might have been his first sale so it was good to see him again.Chris Watson was a pleasure to deal with he was very knowledgable about my 2013 ford excape.So all and all iam pleased.

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I was in an accident and totalled my car. I was very hesitant about driving again and was not looking forward to having to get a new car. Dan made the experience effortless for me. Not only did he want to see me in a car, he wanted me feel secure that I was in a safe car. That meant a lot. Dan was professional, friendly and more than accommodating. He is a top notch salesman and now he's a friend.

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Our experience at Pacifico was nothing short of superb. Chris and Ziggy are not only knowledgeable , but friendly as well. Chris helped through every step of the purchasing process. We are enjoying our 2013 Sonata...

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I had an outstanding experience at the Pacifico Ford dealership. Everyone at the dealership was helpful and friendly. Neal Bauer was the salesman that helped me and I would highly recommend asking for him. Not only was he friendly and helpful but he was interested in meeting my needs financially. Neal made the experience easy and enjoyable. I would highly recommend this dealership to anyone in need of a car, especially my friends and family.

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